The Warranty.
People are scared of warranties. Lots of fine print. Lots of non-cooperation.
Months of waiting around. Well, don’t be scared of this warranty. It’s designed to
make you rave about us to your friends. It’s a warranty that looks out for you and
helps you resist the temptation to have your friend “who’s good with electronics” try
to repair your AudioControl TEN. So, go ahead and read through your warranty; then
enjoy your equalizer for a few days before sending in the warranty and any com-
ments.
“Conditional” doesn’t mean anything ominous. The federal Trade Commission
tells all manufacturers to use the term to indicate certain conditions you have to
meet before they’ll honor the warranty. If you honor these conditions, we will
warrant all materials and workmanship on your TEN for
Five Years
from the date
you bought it, and will fix or replace it during that time.
Here are the conditions that make this warranty conditional:
1. You have to fill out the warranty card and send it to us within 15 days after you
have purchased your TEN.
2. You must keep your sales slip or receipt so you have proof of when, and from
whom, you bought your equalizer. We’re not the only company to require this, so it
is a good habit to get into with any hi-fi purchase.
3. Your TEN has to have been originally purchased from an authorized Audio-
Control dealer. You do have to be the original owner to take advantage of the five-
year warranty, but the date of purchase is still important so be sure to get the sales
slip from the original owner.
4. You can’t let anybody who isn’t (a) an authorized AudioControl service center;
(b) the AudioControl factory; or (c) someone authorized in writing by us, work on
your AudioControl TEN. If anyone other than (a), (b), (c) messes with it, that voids
the warranty.
5. The warranty is also NOT in effect if the serial number has been altered or
removed, or if the AudioControl TEN is used improperly. Now, that sounds like a big
loophole, but here’s all we mean by it. Unwarranted abuse is (a) physical damage
(our consumer products are not meant to prop up bookcases or get hauled around in
tool cases, etc. This is a HOME hi-fi unit, not a bash-it-about utility equalizer, so if
you crunch it, we can’t be responsible); (b) improper connection, patch the phono
jacks into a line socket or hook it to the speaker terminals on your power amp and
we aren’t responsible...high input signals could fry the innards; (c) sadistic things you
shouldn’t do to any electronics, such as get them wet, too hot, dirty, etc.
Assuming you conform to numbers 1 - 5, and it isn’t all that hard, we get the
option of deciding whether to fix your old unit or give you a new one. (See “What to
do if you need service.”)
LEGALESE SECTION
This is the only warranty given by AudioControl. This warranty gives you
specific legal rights, and you may also have rights which vary from state to state.
Promises of how well your TEN will work are not implied by this warranty. Other
than what we’ve covered in this warranty, we have no obligation, express or implied.
Also, we will not be obligated for direct or indirect consequential damage to your
system caused by hooking up the AudioControl TEN.
Failure to send in the properly completed warranty card negates any service
claims.
