400HD Series IP Phones
Administrator's Manual
132
Document #: LTRT-11973
6.2.2 Configuring Softkeys
Note:
•
The section applies to all phone models.
•
When Genesys’ ACD is enabled (support pending), the
Soft Keys
item in the Keys
Configuration menu is not displayed.
This section describes how to configure softkeys. Four softkeys, located below the phone’s
screen, can be configured. Their functionality is context sensitive according to the phone's
state. The network administrator can configure softkeys that are activated when the phone
is in idle state and when it is in call state. Following are the four default (preconfigured)
softkeys (0-3), when the phone is in idle state and when it is in call state.
Table 6-4: Default Softkeys
Key
Idle State
Call State
0
CONTACTS
BXfer
1
Missed
Conf
2
Forward
Call Menu
3
Do Not Disturb (Status)
End
When more than four softkeys are configured, users can scroll to additional softkeys.
Up to 20 (0-19) softkey functions can be configured for when the phone is in idle call
state.
Up to 20 (0-19) softkey functions can be configured for when the phone is in call state.
Up to 12 (0-11) programmable softkey (PSKs) functions can be configured to either a
call state softkey or an idle state softkey.
To configure softkeys:
Use the table as reference. Note that
n
in the table
defines the softkey location
number out of several existing options.
Table 6-5: SoftKey Parameters
Parameter Name
Description
personal_settings/soft_key/n/key_function
Possible values:
n
= 0-19. Select one
of the following key function types for
the idle screen:
NONE
New_call
Missed_calls
Received_calls
Dialed_calls
All_calls
Directory
Dnd_all
Forward_all
PSK
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