Troubleshooting
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Is the product mounted on an unstable surface? Check whether the surface on which the product is mounted
is suitable.
There is noise when the record is playing.
Is there dust on the cartridge’s stylus tip? If dust is stuck to the stylus tip, clean it with a commercially sold
brush.
The sound when the record is playing is either too fast or too slow.
Are the speed settings for the product correct? Use the control knob to select the correct speed for the type
of record being played.
Playing speed slows down or there is irregular rotation.
Is the belt stretched out? Replace it with a new belt.
Humming noise is heard during playback.
Is the ground line connected correctly? Make sure the ground line is properly connected.
If the noise continues, remove the ground line. This may reduce the noise.
Is the headshell attached to the tonearm firmly? Make sure the locking ring is tight.
Unable to pair
Confirm that the Bluetooth device communicates using ver. 2.1+EDR or higher.
Place the product and the Bluetooth device within 1 m (3.3') of each other.
When the product is connected to the Bluetooth device, no sound is heard
or the sound is faint.
Turn on the power of the product and the Bluetooth device.
Turn up the volume on the product and the Bluetooth device.
Keep the space between the product and the Bluetooth device free from obstacles such as people, metal, or
walls and place the product and device closer to each other.
Sound is distorted/Noise is heard/Sound cuts out
Turn down the volume on the product and the Bluetooth device.
Keep the product away from devices that emit radio waves, such as microwaves and wireless LAN devices.
