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Appendix

Troubleshooting

Before you assume that the product is malfunctioning,
check the following:

Symptom

What you should check

Page

Cannot turn on
power.

Is the internal battery charged?

P. 15

pressed and held?

P. 10

Is the charging lump blinking yellow?

P. 19

Cannot charge
the battery pack.

Is the charger connected
correctly?

P. 17

Is the temperature of the product
or battery pack high or low?
Charging may stop due to the
temperature of the product or
battery pack.

P. 15

Are the specified accessories
(adapter, etc.) used to charge?

P. 17

Cannot operate/
The screen
freezes/Cannot
turn off power.

Press and hold

for 11

seconds or longer to force
shutdown and restart.

P. 19

The power goes
off.

Is the internal battery fully
charged?

P. 15

The power is
going off while the
activation logo is
displaying.

Is the internal battery fully
charged?

P. 15

Cannot make
calls.

Is the power turned on?

P. 18

Is your au Nano IC Card (LTE)
inserted?

P. 12

Symptom

What you should check

Page

Cannot receive
calls.

Is signal strong enough?

P. 23

Is the product out of the service
area?

P. 23

Is the power turned on?

P. 18

Is your au Nano IC Card (LTE)
inserted?

P. 12

" " (out of service
area) appears.

Is the product out of the service
area or in an area where the signal
is weak?

P. 23

Is the built-in antenna covered
with finger etc.?

P. 10

Cannot operate
key/touch panel.

Is the power turned on?

P. 18

Turn off the power and then turn it
on again.

P. 18

" " appears.

Is your au Nano IC Card (LTE)
inserted?

P. 12

A message such
as charge the
battery appears.

The battery is almost dead.

P. 15

Battery usage
time is short.

Is the product fully charged?
• Charge the product until the red

charging light goes off.

P. 15

Is the internal battery end-of-life?

P. 21

Is the product left in the place for
a long period where " " (out of
service area) appears?

P. 22

End/Stop the apps or functions
which are not used.

−

Содержание Urbano L03

Страница 1: ...Contents Basic Manual Safety Precautions Getting Ready Basic Operation au Disaster Countermeasure Appendix...

Страница 2: ...Home app for a user to be used to dealing with smartphone Home app for a user to be used to dealing with feature phone Smartphone type Smartphone type Feature phone type Feature phone type Tap Change...

Страница 3: ...ome Home app for a user to be used to dealing with simple phone Home app for a user to simply display only common apps P 18 Here s more on settings Simple phone type Simple phone type Simple display t...

Страница 4: ...this manual are trademarks or registered trademarks of respective companies Instruction Manual Japanese App You can use the Instruction Manual app Japanese on the product to confirm detailed operation...

Страница 5: ...able For the exchanging battery contact an au shop or Customer Service Center Take care not to inconvenience people around you when you use the product in a public place Before you start using the pro...

Страница 6: ...er people around you There may be a person with a cardiac pacemaker nearby at a place filled with people such as in a crowded train Set Airplane mode or turn off beforehand When a medical institution...

Страница 7: ...the manual are used only for explaining They may differ from the actual product The battery is built into the product Regarding notations used in this document Note on key illustrations In this manual...

Страница 8: ...in this manual Actual screen In this manual some icons on a screen are omitted Operations from the vertical display are mainly described Menu items icons keys on a screen may be different from the one...

Страница 9: ...au Disaster Countermeasure 25 Using Disaster Message Board 25 Using Emergency Rapid Mail 25 Using Disaster Voice Messaging Service 27 Using Disaster information Donation website 28 Safety Precautions...

Страница 10: ...Getting Ready 8 Getting Ready Names and functions of parts...

Страница 11: ...smits your voice to the other party during a call Or used for recording the voice sound Take care not to cover the microphone with your fingers during a call or recording a video C BACK key Return to...

Страница 12: ...lity The back cover of the product is not removal Removing the back cover with force may cause damage or malfunction The battery is built into the product and it is not user replaceable For force shut...

Страница 13: ...oving the au Nano IC Card LTE make sure to turn the power off IC metal part au Nano IC Card LTE Note the following points otherwise handling the au Nano IC Card LTE tray or the product may cause malfu...

Страница 14: ...ht into the au Nano IC Card LTE slot upper After the tray is inserted hook the IC Card Tray Ejecting Tool for URBANO L03 sample on the edge of the tray and press it all the way Take care so that the a...

Страница 15: ...n the card slot cover 2 Hook the IC Card Tray Ejecting Tool for URBANO L03 sample on the edge of the tray and pull it out Tray IC Card Tray Ejecting Tool for URBANO L03 sample 3 Remove au Nano IC Card...

Страница 16: ...ly into the slot could result in failure to remove the microSD memory card or damage to the microSD memory card Removing microSD memory card 1 Apps list Settings Storage Unmount SD card OK 2 Open the...

Страница 17: ...nvironment or the product becomes extremely high or low charging may be stopped Try to charge the battery as far as possible at room temperature If the charging light blinks in red check if the produc...

Страница 18: ...to 240 VAC 2 Install the product into the Quick Charge Desktop Holder with AC Adapter KYY23PUA in the order of 2 1 2 2 Check that the charging light on the product lights in red When charging ends th...

Страница 19: ...ht into the external connection terminal Common AC Adapter 05 sold separately Common DC Adapter 03 sold separately With the projection facing down 3 Insert the power plug of Common AC Adapter 05 sold...

Страница 20: ...mpty the charging light may not light immediately But charging has started Turning the power on off Turning the power on 1 Press and hold F until the incoming light turns on When the lock screen appea...

Страница 21: ...on the unlock screen Tap an icon to unlock the screen and activate the corresponding app When Set shortcuts is set slide a shortcut app on the unlock screen and the app activates Turning the power of...

Страница 22: ...y time Status bar Weather widget Shortcuts Folders Quick launch area Home screen Standard home In this manual the operations on Home screen of Standard home is provided as examples Using Weather widge...

Страница 23: ...s is home app with the screen looked like a conventional cell phone to use a smartphone at ease even for the first time user 1 Change Home screen Entry Home OK Standby screen of Entry Home appears Dat...

Страница 24: ...andby screen of Easy menu appears Category icon One touch key 1 2 3 key Easy menu screen To restore the Home screen from Easy menu to Standard home Easy menu Useful functions Settings Change home Sele...

Страница 25: ...and Simple menu with basic functions on it is displayed To set Simple menu Apps list and select Display simple menu 1 Home screen Simple Simple menu appears Monitoring the product s status Icons Noti...

Страница 26: ...case 4G is displayed The terminal is connected to a network the Company judges to be less congestion according to network congestion etc Noti cation panel Slide down the status bar to display the not...

Страница 27: ...ng the setting for information of well being is unavailable during Wireless LAN Wi Fi connection The Company makes no guarantees about the quality of this service The Company is not liable in the even...

Страница 28: ...n your current location may be received KDDI is not liable for damages suffered by customers resulting from the service s information lack or delay in the information caused by transmission or system...

Страница 29: ...ice which allows you to record your voice and send someone you want to inform your well being in case of a large scale disaster 1 au au Disaster Countermeasure menu screen Disaster Voice Messaging Ser...

Страница 30: ...if the media volume is low or Silent mode is set Saving or playing Voice messages may fail if a phone does not have available memory Some cell phones do not support receiving voice messages For detail...

Страница 31: ...portant data on your PC s hard disk etc Whatever the cause of the defect or malfunction may be the Company assumes no responsibility for alteration or loss of saved data The Company as appears in this...

Страница 32: ...not allowed Indicates that the power plug must be disconnected from the power outlet Precautions common to the main unit internal battery charging equipment au Nano IC Card LTE peripheral devices DANG...

Страница 33: ...to strong impact such as throwing Doing so might cause rupture overheating ignition or a fault Do not use outside when you can hear thunder Doing so might risk lightning strikes and electric shock Do...

Страница 34: ...s or wiring apparatus beyond its rating Also exceeding rating for example by connecting multiple devices to a single power strip might cause overheating and fire Do not place near corrosive chemicals...

Страница 35: ...It might cause a traffic accident Use of a cell phone while driving a car or motorbike is prohibited by law Use of a cell phone while riding a bicycle may be punishable by some regulations Do not use...

Страница 36: ...medical institution e g home medical treatment check individually with the manufacturer of the electronic medical device regarding the influence of radio waves Stay alert to your surroundings when cal...

Страница 37: ...S resin Acrylic UV hard coating Part Material Surface treatment Camera plate PC resin ABS resin Hard coating Exterior case Lateral side F key C H N key Aluminum Alumite treatment Lens for the camera P...

Страница 38: ...main unit might get hot causing fire injure burns or a fault Internal battery The internal battery of this product is a lithium ion battery The internal battery is not fully charged at the time of pur...

Страница 39: ...separately Do not damage modify twist pull or place a heavy object on the cable of the specified charger Do not use a damaged cable Doing so might cause an electric shock short circuit fire or injury...

Страница 40: ...cover or wrap the product with a cloth or bedding Doing so might cause a fire injure or a fault When unplugging the specified charging equipment s power plug from the outlet or cigarette lighter sock...

Страница 41: ...ire or a heater Doing so might cause melting overheating fuming loss of data or a fault Do not throw the au Nano IC Card LTE into a fire or heat it Doing so might cause melting overheating fuming loss...

Страница 42: ...erdrops on the surface of the product Doing so might cause water intrusion resulting in internal corrosion Malfunctions determined to be caused by water intrusion are not covered by the warranty Do no...

Страница 43: ...t has acquired the certification of conformity with technical regulations for the specified radio station based on the Radio Law and the Technical Conformity Mark is checkable on the product as a cert...

Страница 44: ...he display by using a strap whose metal or other hard part comes in contact with the display When suddenly brought into a warm place from a cold place or when in a humid location or when used where te...

Страница 45: ...the touch panel Do not operate the touch panel with fingernails Doing so might result in split nails or jammed fingers If the display surface is dirty or wet with sweat or water it may not function co...

Страница 46: ...expense When a malfunction is suspected or in case of theft or loss contact an au shop or PiPit Do not forcibly remove or insert the au Nano IC Card LTE Be careful not to exert excessive force when in...

Страница 47: ...u shot recorded or downloaded using this product without the consent of the copyright holder except for personal use under the copyright law In addition do not use or modify portraits or names of othe...

Страница 48: ...aifu Keitai lock setting Example of usage To use the NFC Osaifu Keitai lock setting Initial value 1234 PIN code PIN code To prevent unauthorized use of the au Nano IC Card LTE by a third party you can...

Страница 49: ...r Service Center PIN code is not reset by initializing the product Please copy this section and use gmail com Google account ID Google account password au ID account ID Screen Lock Pattern au ID accou...

Страница 50: ...r getting inside the main unit even if it is gently submerged in a tank of still tap water at room temperature to a depth of 1 5 meter for about 30 minutes 3 IP5X equivalent means that the product wil...

Страница 51: ...over is not partially open Do not immerse the product in water with soap detergent or bath salts in it Do not immerse the product in seawater a swimming pool or hot spring Do not immerse the product i...

Страница 52: ...a shower Avoid spraying the product with high pressure water as the product is not designed to withstand high water pressure Washing You can wash the product under a mild flow up to 6 liters per minut...

Страница 53: ...t to hot temperatures Do not place the product where it gets extremely hot or cold such as near a stove or in a refrigerator When viewing 1Seg place the product on a stable surface Common precautions...

Страница 54: ...the card slot cover Doing so might damage or deform the product or damage the rubber seals causing water leak It is recommended to replace the parts for maintaining waterproof property once every two...

Страница 55: ...arphone microphone terminal side 20 times or more Speaker side Microphone side 20 times or more Wipe drained water The microphone the speaker the charging terminal and the earphone microphone terminal...

Страница 56: ...ng the external connection terminal cover If you charge the battery with the external connection terminal cover open be sure to tightly close the cover when charging is finished We recommend using the...

Страница 57: ...o the product or the same channel is being used The Wireless LAN Wi Fi function cannot be used in airplane Be sure to turn off the power even in a Wireless LAN Wi Fi compliant airplane Some airline co...

Страница 58: ...ings before use at your decision and responsibility The Company assumes no responsibility for leakage of data or information that may occur during Bluetooth Wireless LAN Wi Fi communication Since Blue...

Страница 59: ...t communication charge does not apply to Wireless LAN Wi Fi connection Notes on applications Be sure to check the security of the app then install it at your own risk Some apps might cause virus infec...

Страница 60: ...d L02P001R sold separately AC Adapter JUPITRIS Blue L02P001L sold separately AC Adapter JUPITRIS Pink L02P001P sold separately AC Adapter JUPITRIS Champagne L02P001N sold separately Common DC Adapter...

Страница 61: ...ttery fully charged P 15 Cannot make calls Is the power turned on P 18 Is your au Nano IC Card LTE inserted P 12 Symptom What you should check Page Cannot receive calls Is signal strong enough P 23 Is...

Страница 62: ...ort mobile trouble repair Updating Software or OS You can update the product to the most recent software for optimal performance and to get the latest enhancements There are several methods to update...

Страница 63: ...done based on the terms of services of the free of charge repair warranty described on the warranty card Outside the warranty period We shall repair the product for a charge as requested by the custo...

Страница 64: ...Center You can apply for membership only at the time of purchasing your au cell phone Once you cancel the membership you cannot reapply for it until you purchase an au cell phone next time Note that w...

Страница 65: ...et but does not power on the screen does not function or other it will be accepted by phone for interview is required To apply for the Internet you need the e mail address au after sales service infor...

Страница 66: ...ly change of parts painting etc by the customer are not covered by this service You cannot receive a refund for replacement of the outer casing due to stains scratches paint removal etc on the outer c...

Страница 67: ...uetooth standard Ver 4 0 compatible 2 Output Bluetooth standard Class 1 Communication range 3 Within 10 m with no obstacles in the range Supported Bluetooth profile 4 SPP Serial Port Profile A2DP Adva...

Страница 68: ...ance of the Japanese technical regulations regarding exposure to radio waves and limits to exposure to radio waves recommended by equivalent international guidelines These international guidelines wer...

Страница 69: ...SAR Ministry of Internal Affairs and Communications website http www tele soumu go jp j ele index htm Association of Radio Industries and Businesses website http www arib emf org index02 html in Japa...

Страница 70: ...jibe is a trademark of Jibe Mobile K K Facebook and Facebook logo are trademarks or registered trademarks of Facebook Inc Twitter and Twitter logo are trademarks of Twitter Inc and are used under lice...

Страница 71: ...ipped with DeepCore 3 0 Plus for Android by E Globaledge Corporation as infrared communication function Copyright 2012 E Globaledge Corp All Rights Reserved PhotoSolid the function to avoid blurring s...

Страница 72: ...soft Windows Vista Home Basic Home Premium Business Enterprise Ultimate SUKAPA SUKAPA Premium Service Link Logo and Torudabi in Japanese are registered trademarks of SKY Perfect JSAT Corporation in Ja...

Страница 73: ...NTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED IN NO EVENT SHALL THE AUTHOR OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT INDIRECT INCIDENTAL SPECIAL EXEMPLARY OR CONSEQUENTIAL DAMAGES INCLU...

Страница 74: ...o ensure the network can be reached with minimal power The World Health Organization WHO has stated that present determined by turning the equipment off and on the user is encouraged to try to correct...

Страница 75: ...ied out in accordance with international testing guidelines Declaration of Conformity Product is declared to conform with the essential requirements of European Union Directive 1999 5 EC Radio and Tel...

Страница 76: ...ge toll free From fixed line phones au cell phones PRESSING ZERO WILL CONNECT YOU TO AN OPERATOR AFTER CALLING 157 ON YOUR au CELL PHONE From au cell phones From fixed line phones From au cell phones...

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