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December 2015, 1st Edition

Basic Manual

- 7 -

 Regarding notations used in this 
document

 Note on button illustrations

In this manual, buttons are represented by simplified as shown below.

r

 (Volume UP button)

l

 (Volume DOWN button)

F

 (Power button)

Navigation bar

CH N

 Description of operations for selecting item/icon/button 

etc.

Notations used for operation procedures in this manual are as follows.
Tapping is to select a button or icon displayed on the screen by lightly tapping 
it with your finger.

Description

Explanation

Home screen

[

]

[1] [4] [1]

[CALL]

Tap "

" in the bottom of the Home 

screen. Then, tap "

", "

", "

", 

then tap " 

 (CALL)" at the end.

In sleep mode, 

F

 

(Power button)

In sleep mode, press 

F

 (Power button)

- 14 -

 

Place the au Nano IC Card 04 on the tray, making sure that 
the notch is oriented properly, then insert the tray straight 
into the au Nano IC Card 04 slot (left side)

After the tray is inserted, hook the IC Card Tray Ejecting Tool for KYV37 
(sample) on the edge of the tray and press it all the way.
• Take care so that the au Nano IC Card 04 does not get over the tray. Do 

not apply excessive force and insert it all the way straight into the slot. If 
the tray does not fit into the slot, do not press it with force. Pull the tray 
out and insert it again with the front edge raised. If the au Nano IC Card 
04 gets over the tray, the product might not recognize the au Nano IC 
Card 04.

Notch

Edge of tray

au Nano IC Card 04 
slot (left side)

microSD memory card 
slot (right side)

 

Close the card slot cover

- 1 -

Preface

Thank you for buying "Qua phone" (simply called "the product" or "main unit" 
from here on).
Before using the product, be sure to read the "Basic Manual" (this manual) to 
ensure correct use.
After you have finished reading this PDF and the printed manuals, be sure to 
store them in safe places so that you can retrieve them whenever needed. If 
you lose the printed manuals, contact an au shop or Customer Service Center.

List of Packaged Items

Before your start using the product, make sure that you have all the following 
packaged with the product.

Main unit

IC Card Tray Ejecting

Tool for KYV37 (sample)

*Dedicated tool for Qua phone

 

取扱説明書

 (Instruction Manual) 

(Japanese)

 

設定ガイド

 (Setting Guide) 

(Japanese)

 

ご利用にあたっての注意事項

 

(Notes on usage) (including 
warranty) (Japanese)

- 8 -

 Notes on illustrations/screenshots

Screen illustrations shown in this manual may look different from the actual 
screens.
In some cases, minor details or a part of a screen may be omitted.

Some icons 
etc. are 
omitted in this 
manual.

Notations used in 

this manual

Actual screen

 In this manual, screenshots and operations for the product with au 
Nano IC Card 04 attached are described.

 Operations from the vertical display are mainly described. Menu 
items/icons/buttons on a screen may be different from the ones in the 
horizontal display.

 Menu items/layers/icons may be different depending on functions, 
conditions, etc.

 In this manual, screenshots for body color "Silver" are provided as 
examples.

 In this manual, "microSD™ memory card", "microSDHC™ memory card" 
and "microSDXC™ memory card" are abbreviated as "microSD memory 
card" or "microSD".

 All of the indicated amounts exclude tax unless otherwise specified.

- 15 -

Removing au Nano IC Card 04

• When removing your au Nano IC Card 04, be sure to use the supplied IC 

Card Tray Ejecting Tool for KYV37 (sample).

 Turn the power off and open the card slot cover
 Hook the IC Card Tray Ejecting Tool for KYV37 (sample) on 

the edge of the tray and pull it out

IC Card Tray Ejecting Tool 
for KYV 37 (sample)

Tray

- 2 -

The following items are not included in the package.

 

A

C adapter 

 microSD memory card

 microUSB cable 

 Earphones

 The battery is built into the product.

 The illustrations of cell phone in the manual are used only for 
explaining. They may differ from the actual product.

About Operating Instructions

"Basic Manual" (This manual)/"Setting Guide"

Handles only basic operations for main features.
For detailed descriptions on various functions, refer to the "Basic Manual 
app" installed on the product or "

取扱説明書詳細版

 (Full Instruction Manual)" 

(Japanese) available on the au homepage.

http://www.au.kddi.com/english/support/manual/

• Company names and product names referred to in this manual are trademarks 

or registered trademarks of respective companies.

 

"Basic Manual app"

You can use the "Basic Manual app" on the product to confirm detailed 
operational procedures.
Certain functions can be directly activated from the application screens on 
which their operations are described.

Home screen 

 [Others Apps] 

 [Basic Manual]

• If you changed the display language from Japanese to English after the 

initial settings, the folder name of "Others Apps" may be displayed in 
Japanese, "

その他アプリ

".

• When you activate for the first time, follow the onscreen instructions to 

download and install application.

- 9 -

  Names and functions of parts

④ ⑤

  Earphone microphone terminal

  Used for connecting commercially available earphones or other 

accessories.

  Strap hole

  In camera ( lens)

  Incoming ( Charging) light

  Lights in red while charging.
  Blinks according to the settings for incoming call/mail.

  Earpiece ( Receiver)

  Hear the other party's voice on call, play sound of answer memo, etc. with 

Smart sonic receiver (

P.  11)

  Light/ Proximity sensor

 

Light sensor detects the ambient light level to adjust the screen brightness.

 

The proximity sensor ensures that the touch panel does not accidentally 
respond during a call.

- 16 -

 Remove the au Nano IC Card 04 from the tray, then insert 

the tray straight into the au Nano IC Card 04 slot (left side)

Notch

au Nano IC Card 04 
slot (left side)

microSD memory card 
slot (right side)

 Close the card slot cover

- 3 -

 Downloading Manuals

You can download the English version of the Basic Manual from the au website 
(available from approximately one month after the product is released).
You can find "Basic Manual" (English excerpts from Instruction Manual) on au 
homepage.

Download URL: 
http://www.au.kddi.com/english/support/manual/

When using the product

• Before you start using the product, make sure to read the "Safety 

Precautions" in this manual to ensure correct use.

• Before you assume that the product is malfunctioning, check for possible 

remedies in the following au Customer Support site of au homepage:

 http://www.au.kddi.com/english/support/

• Communication is not possible even inside the service area in places 

where the signal does not reach (e.g. tunnels and basements). Also, 
communication is sometimes not possible in poor reception areas. 
Communication is sometimes interrupted if you move into a poor reception 
areas during communications.

• Since this product uses radio waves, the possibility of communication 

intercepts by third parties cannot be eliminated. (Though LTE/WiMAX 2+/
GSM/UMTS system has highly secure confidential communication features.)

• When connecting to emergency services in Japan, use au VoLTE (LTE 

network). You cannot connect through 3G (circuit switching network).

• The product is compatible with the international roaming service. Each 

network service described in this manual varies depending on the area and 
service content.

• Since this product is a radio station under the Radio Law, you may be asked 

to temporarily submit the product for inspection in accordance with the 
Radio Law.

• IMEI information of your cell phone is automatically sent to KDDI 

CORPORATION for maintenance  a n d monitoring operational status of your 
cell phone.

• Before you start using the product overseas, check the relevant laws and 

regulations of the country/region you visit.

- 10 -

  Display (Touch panel)

  Microphone 

  Transmits your voice to the other party during a call. Or used for recording 

the voice sound. Take care not to cover the microphone with your fingers 
during a call or recording a video.

 ⑨

  External connection terminal

  Used for connecting Common AC Adapter 05 (sold separately), microUSB 

Cable 01 (sold separately), etc.

  au Nano IC Card 04 slot

 ⑪

  microSD memory card slot

  Card slot cover

 

lr

  Volume DOWN/UP button

  Adjusts sound volume. Press and hold

 

l

 (Volume DOWN button) for at 

least one second to set "Silent mode".

 

F

   (Power button)

  Power ON/OFF, activate/deactivate Sleep mode, etc.

 ⑮

  Out camera ( lens)

  Built-in GPS/Bluetooth

®

/Wi-Fi

®

/Sub antenna

*

  Photo light/ Simple light

  Speaker

  Ringtone or alarm sound can be heard from here.

  NFC (FeliCa compatible) antenna

*

 

 mark

  Hold the mark

 

over a reader/writer to use Osaifu-Keitai.

  Built-in main antenna

*

*  Do not cover antennas with your hand or put stickers etc. Doing so may affect call/

communication quality.

 The back cover of the product is not removal. Removing the back cover 
with force may cause damage or malfunction.

 The battery is built into the product and it is not user replaceable. For 
information about forcing the product to shut down and restart, see 
"Forcing the product to shut down and restart" (

P.  23).

- 17 -

 Attaching/Removing microSD memory 
card

  Attaching microSD memory card

 Open the card slot cover of the product
 Confirm the direction of the microSD memory card and 

slowly insert it into the slot until it clicks

Insert a microSD memory card until you hear a click and confirm it is 
locked. Be aware that the card may fly out if you release your finger 
before the card is locked. Also, pay sufficient attention to impact, etc. 
Doing so might cause fault or injury.

Face logo 
of microSD 
side up

au Nano IC Card 04 
slot (left side)

microSD memory card 
slot (right side)

 Close the card slot cover

- 4 -

• The Company is not liable for any damages arising from earthquakes, 

lightning, storms, floods or other natural disasters, as well as fires, actions 
by third parties, other accidents, intentional or mistaken misoperation by the 
customer, or use under other unusual conditions outside the responsibility of 
the Company.

• The Company is not liable for any incidental damages (change/

disappearance of described content, loss of business income, disruption of 
business, etc.) arising from use or inability to use the product.

• The Company is not liable for any damages arising from failure to observe 

the described content of this manual.

• The Company is not liable for any damages arising, for example, from 

malfunction caused by combination with connected devices or software not 
related to the Company.

• Captured image data or downloaded data may sometimes be altered or lost 

due to faults, repair or other handling of the product. The Company is not 
liable for any damage or lost income resulting from recovery of these data.

• It is recommended you keep a copy of important data in your PC's hard 

disk, etc. Whatever the cause of fault or malfunction may be, the Company 
assumes no responsibility for alteration or loss of saved information.

• Contents saved in the product, such as contacts, mails and favorites, 

might be altered or lost by an accident, fault, repair or mishandling. Be 
sure to keep a copy of important contents. Note that Company assumes no 
responsibility for any damages or lost profits resulting from altered or lost 
contents.

• Note that content data (both charged or free content) saved on the product 

cannot be returned to the customer when the product is replaced for repair 
of a fault, for example.

• The product uses liquid crystal for its display. The display response speed 

may become slow when the ambient temperature is low, which is due to the 
property of liquid crystal and not a malfunction. The display response speed 
will return to normal at room temperature.

• Although the display used on the product is made using high-precision 

technology, some pixels (dots) might be lit or out at all times. This is not a 
malfunction.

- 11 -

 About Smart sonic receiver

The product is equipped with Smart sonic receiver, which transmits sound by 
vibrating the display. Although there is not receiver hole, you can use as usual.

 

 Touching to your ear

Touch receiver part of the product to your ear as shown below. By covering 
your ear to shut out surrounding noise, voice sound will be heard more easily. 
Move position of the product up/down/left/right to adjust according to your 
hearing condition or an immediate environment.

Receiver

Microphone

 Take care not to cover the microphone of the product with your fingers 
when calling.

 When commercially available earphones are connected, voice sound 
can be switched to the one via earphones not using Smart sonic 
receiver.

 Do not put stickers or sheets on the display. May make receiver sound 
to be heard hard.

 There may be differences in the hearing easiness among individuals.

 Depending on environment, the hearing effect differs.

- 18 -

 Insert a microSD memory card with the right side up in the appropriate 
direction. Inserting a microSD memory card forcefully into the slot could 
result in failure to remove the microSD memory card or damage to the 
microSD memory card.

  Removing microSD memory card

 Home screen 

 [

基本機能

 (Basic function)] 

 [Settings] 

 

[Storage] 

 [Unmount SD card] 

 [OK]

 Open the card slot cover of the product
 Slowly push the microSD memory card toward the slot 

until it clicks

When a click sound is heard, pull back the microSD memory card with 
your fingers on it. Keep putting your finger on the microSD memory card 
until it comes out a little. Releasing the microSD memory card when 
pushed hard may cause it to jump-out.

- 5 -

• You are recommended to store copies of individual data such as photos you 

took, videos and music in your PC by sending each file as mail attachment, 
etc. Note, however, that you may not be able to make copies of some 
copyrighted data even by the above-mentioned means.

• Do not discard the product together with regular trash. Please cooperate 

in the collection of the product when it is no longer needed to protect the 
environment and effectively use resources. Old product is collected at au 
shops and other places.

*  "The Company" as appears in this manual refers to the following companies:
 

Sold by: KDDI CORPORATION 

 OKINAWA CELLULAR TELEPHONE COMPANY

 

Manufactured by: KYOCERA Corporation

 Reproduction of the content of this manual in part or in whole is 
prohibited.

 The content of this manual is subject to change without notice.

 Every effort has been made in the preparation of this manual. Should 
you notice any unclear points, omissions, etc., feel free to contact us.

Cell Phone Etiquette

 Use of cell phones is not allowed in some places.

• Do not listen to music or watch videos while driving a car or motorbike, 

or riding a bicycle. Use of cell phones while driving a car or motorbike is 
prohibited by law. (Use of cell phones while riding a bicycle may also be 
punishable by law.) In addition, stay alert to the traffic around you even when 
walking. Surrounding sounds may not be heard clearly, and gazing at the 
screen might distract your attention causing a traffic accident. Be especially 
careful at railroad crossings, on a platform, and at pedestrian crossings.

• Use of cell phones on board is restricted. Follow the instructions of each 

airline.

- 12 -

 au Nano IC Card 04

• Before installing or removing 

your au Nano IC Card 04, 
be sure to turn the product 
off. Also, make sure that the 
microUSB plug of the specified 
AC adapter or other accessory 
is disconnected from the 
product.

IC (metal) part

au Nano IC Card 04

• The product is compatible with the au Nano IC Card 04 only. You 

cannot use the product with an IC card other than the au Nano IC 
Card 04.

 Note the following points, otherwise handling the au Nano IC Card 04 
may cause malfunction or damage to the card, the tray or the product.
• Do not touch the IC (metal) part of the au Nano IC Card 04 or the IC 

card terminal inside the product.

• Insert in the correct direction.
• Do not use force to attach or remove.

 When the au Nano IC Card 04 is not attached properly or the au Nano 
IC Card 04 is abnormal, an error message appears.

 Do not lose the au Nano IC Card 04 after it has been removed.

 Do not insert your au Nano IC Card 04 with an adapter attached to it. 
Doing so might cause a fault.

- 19 -

 Slowly pull the microSD memory card

Slowly pull the microSD memory card straight out.
Sometimes microSD memory card cannot be unlocked and may not come 
out smoothly. In such case, pull it out with your finger.

 Close the card slot cover

 Do not touch the terminal part of microSD memory card.

 Do not remove the microSD memory card forcefully. It may result in 
damage to the microSD memory card or the data loss.

 The microSD memory card may be warm after a long time use. It is 
normal.

 When removing the microSD memory card, be sure to unmount to 
prevent data from loss (deletion).

- 6 -

 Consider people around you

• To prevent ringtone from bothering other people, not only refrain from making 

a call but also power off or use Silent mode at a movie theater, theater, 
museum, library, etc.

• In a city area, use in a place where you do not bother people walking.
• It is extremely dangerous to walk while looking at the screen of the cell 

phone. Do not make calls or operate a cell phone while walking or by 
stopping suddenly.

• Move to a place where you do not disturb others while you are in shinkansen, 

a hotel lobby, etc.

• Be careful not to be loud while talking.
• Be careful of sound leakage from earphones in trains or other places with 

many people around you.

• Ask permission if you take photos with your cell phone camera.
• There may be a person with a cardiac pacemaker nearby at a place filled 

with people such as in a crowded train. Set "Airplane mode" or turn off 
beforehand.

• When a medical institution has laid down designated areas where use of 

the product is prohibited or is not allowed to be brought in, abide by the 
instructions of that medical institution.

- 13 -

 Attaching au Nano IC Card 04

• When installing your au Nano IC Card 04, be sure to use the supplied IC 

Card Tray Ejecting Tool for KYV37 (sample).

 Turn the power off and open the card slot cover
 Hook the IC Card Tray Ejecting Tool for KYV37 (sample) on 

the edge of the tray and pull it out

IC Card Tray Ejecting Tool 
for KYV 37 (sample)

Tray

- 20 -

  Charging

When you purchase your product, the internal battery is not fully charged. 
Make sure to charge the product before use. When the charging light in red 
turns off, charging is complete.

 The product may become warm while charging, but this is not 
abnormal.

 Charging while using camera etc. may take longer.

 When you operate the product with the specified charger connected, 
the product may repeat short-time charging/discharging resulting in 
short battery life.

 

 When temperature of environment or the product is extremely high 
or low, charging may be stopped. Try to charge the battery as far as 
possible at room temperature.

 If the charging light blinks in red, check if the product is correctly 
connected. Even if the light keeps blinking, stop charging and then 
contact an au shop or Keitai Guarantee Service Center.

 If charging is stopped while the charging light is still turned on, the 
battery may not be fully charged even with "

" (Full) displayed. In 

that case, available time will be short.

 Do not allow metal accessories or conductive foreign objects (metal 
fragments, pencil leads, etc.) to come into contact with or get inside the 
connection terminal.

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