AU HTC J ONE HTL22, Основное руководство

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Appendix
106
After-sales service
■ When asking for repair
For repair, contact Secure cell phone support
center.
During the
warranty
period
Repairs will be done based on the terms
of services of the free-of-charge repair
warranty described on the warranty card.
Outside the
warranty
period
We shall repair the product for a charge
as requested by the customer if repair
renders it usable.
memo
◎ Before handing in the product for repair, make a
backup of the contents of memory since they may
disappear during repair. Note that the Company
shall not be liable for any damages or loss of income
should the contents of memory be altered or lost.
◎ Recycled parts that meet the Company's quality
standards are sometimes used for repair.
◎ The au cell phones collected by the replacement
cell phone service are repaired and re-used as
replacement cell phones. Also replaced parts by
au after-sales service are collected and recycled by
KDDI. Neither parts nor cell phones can be returned
to customers.
■
Performance parts for repair
The Company retains performance parts for
repair of the product main unit and its peripherals
for six years after discontinuation of production.
'Performance parts for repair' refers to parts
required for maintaining the functions of the
product.