Q-Series
®
Optical – QFOT1L Series Optical Transmitter – Installation & Operation Manual
11-1
CHAPTER 10: TROUBLESHOOTING
CHAPTER 11: SERVICE & SUPPORT
SERVICE & SUPPORT
11. Service & Support
11.1. Contact ATX Networks
Please contact ATX Technical Support for assistance with any ATX products. Please contact ATX Customer Service to obtain
a valid RMA number for any ATX products that require service and are in or out-of-warranty before returning a failed module
to the factory.
RF Products
(MAXNET, SignalOn, HFC Enhance, PCI Filters, Q-Series, SCN, SMAC, FiberLinx)
TECHNICAL SUPPORT
Tel:
(905) 428-6068 – press *3 then press 2
Toll Free:
(800) 565-7488 – press *3 then press 2 (USA & Canada only)
Email:
CUSTOMER SERVICE
ATX Networks
1-501 Clements Road West
Ajax, ON L1S 7H4 Canada
Tel:
(905) 428-6068 – press *1
Toll Free:
(800) 565-7488 – press *1 (USA & Canada only)
Fax:
(905) 427-1964
Toll Free Fax: (866) 427-1964 (USA & Canada only)
Email:
11.2. Warranty Information
All of ATX Networks’ products have a 1-year warranty that covers manufacturer’s defects or failures.
