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ATTO Celerity FC Troubleshooting Guide for Windows 

 

This document describes troubleshooting techniques that can be used to identify 
and resolve issues associated with the ATTO Celerity Fibre Channel host 
adapter.  Some of these techniques may seem simplistic or overly obvious, but 
these are the ones that are commonly overlooked and can take several hours of 
frustration to find.  It is important to only try one technique at a time.  While 
changing multiple variables may seem to be a time saver, it usually complicates 
the troubleshooting process.   

 
 

A.) Windows Operating Systems 

 

Æ

 The computer will not boot past its Power On Self Test when the host adapter is 

installed. 

ƒ

  The host adapter may be improperly seated. Power down the computer and 

reseat the host adapter. 

ƒ

  Try putting the host adapter in a different PCI slot. 

ƒ

  Disconnect any Fibre devices from the host adapter and reboot the computer.  If 

this resolves the issue, investigate the Fibre cables, SFP’s or Fibre target 
devices as described in the section below.  

ƒ

  If the computer still does not boot, try installing the host adapter in a different 

computer.  If the host adapter works in the new computer, report this as a 
possible interoperability issue between the host adapter and the computer.  If the 
problem follows the host adapter, replace it with a new adapter.   

ƒ

  Verify that the latest version of the computer BIOS is installed.  Use caution when 

updating the computer’s BIOS.  A mistake could leave the system in an unusable 
state.  

 
 
 

Æ

 The Celerity host adapter is installed in the computer but it does not appear 

during the system BIOS scan.   

 

Note: The ATTO Technology banner should appear shortly after booting the 

computer.  

 

 

 

       ************************************************************ 

 

 

       *            ATTO Celerity FC ™    Version 2.50            * 

 

 

       *  Copyright © 2001-2006    ATTO Technology, Inc. * 

 

 

       ************************************************************ 

 

                   **** Press [Ctrl] [F] for Setup Utility **** 
 

               Channel   Model                       I/O Addr   Port   Dev   Func   Controlled By 
               1              CelerityFC FC42XS  CC00       02      02     00       Celerity  
               2              CelerityFC FC42XS  CC01       03      03     00       Celerity  
 
 

 

 

Page 1 of 9 

Atto Technology, Inc. 

April 9,2007 

Содержание ATTO Celerity FC-42XS

Страница 1: ...the computer If this resolves the issue investigate the Fibre cables SFP s or Fibre target devices as described in the section below If the computer still does not boot try installing the host adapte...

Страница 2: ...nd reboot the system If the system still freezes Remove any non vital PCI cards from the system to determine if there is a PCI port conflict Remove the Celerity host adapter and test it in a different...

Страница 3: ...OS may have been set to disabled factory default BIOS enabled Set it back to Enabled if you need to boot from an external device connected to the host adapter or Scan Only Verify the Fibre devices are...

Страница 4: ...g the SFP If this does not work try replacing the SFP with a new one If multiple Fibre Devices are being attached switch multiple Drive Arrays try connecting one device at a time adding devices until...

Страница 5: ...em Watch the LED indicators on the Fibre card They should show when you have a proper link and the connection speed you have negotiated with the device after startup Drive lights should also flash at...

Страница 6: ...ions cause a warning or error message to be posted in the Status area of the configuration utility These messages will be shown in red o An error occurred loading NVRAM data The first time a host adap...

Страница 7: ...bled To enable the advanced event logging features of the ATTO Celerity FC Host Adapter in a Windows environment please do the following Click Start and Run Type regedit to start the registry editor F...

Страница 8: ...3 OS Patch Level 4 PCI slot and type 5 ATTO driver version 6 ATTO firmware revision 7 List all of the devices attached to the ATTO HBA Include the manufacturer and model number for each device 8 Did...

Страница 9: ...icable is the error Does the error occur sporadically randomly or can it be reproduced each and every time 13 If the system was working previously what changed about the configuration Page 9 of 9 Atto...

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