7.
Malfunctions and faults
Symptom
Possible cause
Corrective action
The indicator
light is flat red.
1) The internal residual
current protection of
the device cannot reset
properly
2) Problem
with the grounding of
the mains plug.
1) Check that the
connectors are dry.
Take the cable into a
warm room for 24
hours, then connect to
the power supply for a
few hours without
connecting to the car.
2) Check the grounding
of the plug connection,
try another connection
The indicator
light is green,
but charging
does not start.
1) The battery of the
vehicle is full.
2) The connectors on
the charging cable are
poorly positioned and/or
the car does not lock
the charging cable
normally.
3) The charging cable or
vehicle is defective.
1) Check the charge
level of the battery.
2) Reconnect the
charging cable to the
vehicle.
3) Check the condition
of the charging cable
and vehicle.
The indicator
light is blinking
red.
1, 2 or 3 quick
flashes.
1) There may be a
problem with the
cabling of the used
socket
2) Charging cable
possibly defective.
1) Try the charger in
another location.
2) Take the cable to a
dry and warm room for
24 hours and try again.
