Troubleshooting
Cannot connect to your Wi-Fi network.
Make sure you entered the correct Wi-Fi
password during the Wi-Fi setup. Check
whether there are problems with your internet
connection. If the Wi-Fi signal is too weak,
reset your Wi-Fi router and try again.
Setup is not working properly.
1. Close all apps that are running in the
background then re-open the atomi smart app.
2. Uninstall and reinstall the atomi smart app
then repeat the setup process. For setup
instructions, please refer to page 8.
3. Reset or restore your Smart AC Adaptor to
factory default settings. Please go to page 22
for reset instructions.
IMPORTANT: Resetting your Smart AC Adaptor to its default factory settings will
delete all the data that was saved in it. You will need to set up your Smart AC
Adaptor again.Please refer to page 8 for setup instructions.
The AC remote control app is slow.
The AC remote control app may function slower
depending on Wi-Fi strength.
Temperature control is not changing.
If temperature is not changing on the atomi
smart app it’s because you are in the wrong
MODE. Push the MODE button until you are in
the cooling mode.
Wi-Fi pairing is not working.
Make sure the Micro-USB Cable and
Smart AC Adaptor are plugged in
before Wi-Fi setup.
AC remote is not pairing with app.
For initial setup, make sure the Smart AC
Adaptor is within 1 meter of your air
conditioner.
Setup complete but app is not responding.
Make sure to keep the Smart AC Adaptor in
the line of sight of your air conditioner.
AC temperature is not showing on app.
The AC temperature shown on app
monitors your room temperature and not
your AC temperature.
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