5 Warranty
1. The warranty is ten years from the date of invoice of supply of goods, and
provides for the replacement of faulty parts.
2. The warranty covers any material, construction or operation faults that are found
to be of original manufacturing origin.
3. The sales invoice number or sales order number relating to the original purchase
of the Atmos EasySolar system must be provided with a warranty claim. If the
faulty part relates to the storage tank then the serial number of the storage tank
must be provided or if the part relates to the collector then the serial number of
the collector must be provided. If the warranty claim relates to the booster pump
then the serial number of the booster pump must be provided.
4. Any alleged faulty part must first be returned to Atmos for inspection. Provided
that it is agreed that the fault is of original manufacturing origin (see paragraph 5
below), a replacement part will be supplied free of charge. If the fault is not of
original manufacturing origin then the replacement part will be chargeable.
5. Any warranty provision shall not apply if Atmos determine that the fault is due to
improper application, improper use, neglect, accidental damage or injudicious
treatment, non-observance of instructions contained in Atmos manuals or due to
improper repair, adjustment, installation or maintenance.
6. This warranty shall not apply if the fault is caused by scale, failure or abnormality
of water supply, abnormal or high voltage or impact of any external influence
that adversely affects the normal operation of the product.
7. In the event of full payment for a product not being received, Atmos shall be
discharged from all further contractual or warranty obligations.
