Atlona OmniStream 121, Руководство по установке, Страница: 7 / 8

Installation Guide
AT-OMNI-121
7
Troubleshooting
Problem Solution
PWR indicator is off. • If using a PoE (Power-over-Ethernet) switch, make
sure that the port on the switch that is connected to
the decoder, has PoE enabled. When the decoder is
powered using PoE, the PWR indicator will be green.
• Check the Ethernet cable for possible damage or loose
connections.
• Connect the optional 48V DC power supply (available
from atlona.com) to the decoder. When using an external
power supply, the PWR indicator will be red.
LINK indicator is red. • Connect an Ethernet cable to the ETHERNET port(s).
• Check the Ethernet cable for possible damage or loose
connections.
OmniStream decoders are
not displayed in AMS.
• Verify that AMS and the decoder are on the same
network.
• If a DHCP server is not found within 60 seconds, the
decoder will be placed in Auto IP mode and assigned
an IP address within the range of 169.254.xxx.xxx. If
so, then connect a laptop directly to the decoder and
configure a static IP address for the decoder.
• Check the Ethernet cable for possible damage or loose
connections.
Analog audio embedding/
de-embedding is not
working.
• The power supply (AT-PS-48083-C) must be connected
to the decoder. Contact Atlona to purchase this power
supply.