Installation Guide
7
AT-HDR-H2H-88MA
Troubleshooting
Problem
Solution
I am not receiving
multichannel audio or 3D
video.
•
By default, multichannel audio and 3D will not pass
unless all devices support those features. Set each port’s
EDID through the front panel, webGUI, or RS-232.
What firmware am I on?
•
To view the device firmware version, press the FNC
button, followed by button 4 (INFO). The firmware will
appear on the front panel OSD.
What’s my baud rate?
•
To view the baud rate of the RS-232 port, press the FNC
button, followed by button 4, then press button 2. The
baud rate will appear on the front panel OSD.
What’s my IP?
•
To view the IP address of the unit, press the FNC button,
followed by the 6 button twice.
•
If the unit is connected to a non-DHCP network, press
and hold the 1 + 2 button for 5 seconds to switch to
a static IP address. The default static IP address is
192.168.1.254.
