16
Updating and Resetting
Updating firmware
Resetting to factory settings
At times there will be new firmware to update, fix, or change functionality of products. Atlona has
made this as easy as possible for updating on the job by simply downloading from Atlona.com and
uploading the file onto the matrix.
Atlona understands that settings sometimes get mixed up and at times its just easier to set things
back to factory settings. To make things easier a simple one step reset was created.
To reset the matrix, hold down the buttons 1 and 4 while powering on. If done correctly the ma-
trix will be back to factory settings when it turns on.
Needs:
• Verify the current firmware version (See page 11)
• RS-232 9 Pin to 9 Pin cable.
• PC (not compatible with MAC)
• OS that supports USB mass storage devices
• USB A to USB B cable (i.e. AT11008)
Preparing the Matrix:
• Unplug the power cable.
• Hold the Cancel button while plugging the power back in.
• Connect the USB B to USB A cable into the Matrix and the Computer.
Updating the Matrix:
The computer should auto detect the connection, if it does not, open the USB device from “my computer”.
• Click open in a new folder. (if auto run detects connection)
• Delete the file in the folder. (there should be only one file, if more delete all files)
• Copy and Paste the new firmware file into the USB folder.
• Unhook the Matrix from the computer.
• Unplug the power cable from the AT-H2H-88M
• Plug the power back in and start the matrix normally. Your update should be complete
If you wish to verify the new firmware, use the RS-232 command “
Version
” or front panel.
To
view
the current firmware use RS-232 command “
Version
”.
AT-H2H-88M
Select Input Number
AT-H2H-88M
Setting Factory Default
home screen
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--->
--->
--->
--->
Power LED should turn RED to indicate the Matrix
is in standby mode/off. Unplugging then plugging
back in can also set the Matrix into standby.
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Press and hold simultaneously,
keep holding through the next step
Once this screen
shows up, release the
1 & 4 buttons. The
H2H will reset itself.
Press once
atlona.com
Toll free: 1-877-536-3976
Local: 1-408-962-0515
