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AtlasIED.com
TELEPHONE: (800) 876-3333
1601 JACK MCKAY BLVD.
ENNIS, TEXAS 75119 U.S.A.
©2021 Atlas Sound L.P. The Atlas “Circle A”, Soundolier, and Atlas Sound are trademarks of Atlas Sound L.P.
IED is a registered trademark of Innovative Electronic Designs LLC. All Rights Reserved. All other trademarks
are the property of their respective owners. All specs are subject to change without notice. ATS006780 RevA 8/21
Service
Should your HPA-DAC8 require service, please contact the AtlasIED warranty department
through the online warranty claim process.
Online Warranty Claim Processes
1. Warranty submissions are accepted at: https://www.atlasied.com/warranty_statement
where the type of return Warranty or Stock return can be selected.
2. Once selected, you will be prompted to enter your login credentials. If you do not
have a login, register on the site. If already logged-in, navigate to this page by
selecting “Support” and then “Warranty & Returns” from the top menu.
3. In order to file a Warranty Claim, you will need:
A. A copy of the invoice / receipt of the purchased item
B. Date of Purchase
C. The product name or SKU
D. The serial number for the item (if no serial number exists, enter N/A)
E. A brief description of the fault for the claim
4. Once all required fields are completed, select the “Submit Button”. You will receive 2
emails:
1. One with a confirmation of the submission
2. One with a case# for your reference should you need to contact us.
Please allow 2-3 business days for a response with a Return Authorization (RA) number
and further instructions.
AtlasIED Tech Support can be reached at 1-800-876-3333 or atlasied.com/support.
Visit our website at www.AtlasIED.com to see other AtlasIED products.
