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8 - LOAD SHEDDING
Our devices are compatible with different load shedding systems. However, you must
not use load shedding by cutting the main power supply as this system is not compatible
with our devices. Unwanted and repeated power outages can cause wear and damage
electronic cards which would not be covered by the manufacturer's warranty.
On any selected mode, during load shedding periods, your device displays "Load
Shedding Priority Order."
9 - TROUBLESHOOTING
Problems
Check
The screen of the control
panel does not turn on..
Make sure the switch on the back or on the side of the
device is in position I.
Make sure the device is connected to the electrical
system.
The device is not heating.
If the device is in programming mode, make sure the
programming in set at COMFORT.
Make sure the circuit breakers of the system are
activated or that the load shedder (if you have one) did
not out powered the heater.
If the temperature of the room is higher than the set
temperature, it is normal the device is not heating.
The device is heating
allthe time.
Make sure the device is not located near an air stream
orthe set temperature was not increased.
The device is not heating
enough.
Increase the Comfort set temperature.
If it is set at the maximum temerature, check the
following:
- Check if another heating mode exists in the room.
- Make sure your device is only heating the room (closed
door).
- Have the power supply to the device checked.
- Check if the power of your device is adapted to the size
of your room by contacting your intaller.
Dirty marks appear on
the wall around the
device.
The dirty marks come from the bad quality of the air in
the room. In this case, you are advised to check that
the room is correctly aired (ventilation, vent duct, etc.),
that the air is clean and not to smoke in the room. Your
device will not be replaced under guarantee because of
these dirty marks.