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Preparing to use your 
Berkshire 400

INITIAL CHECK
Our telephones are checked, tested and leave us in 
perfect condition. If yours is damaged, please return 
it to your supplier with proof of purchase, for a 
replacement. 

TELEPHONE NUMBER LABEL
The telephone incorporates a label underneath the 
handset for recording frequently used telephone 
numbers. To remove the plastic cover, operate the 
release clip with your thumb nail and hinge upward.

CONNECTION
The Berkshire 400 telephone can be connected 
either to a Direct Exchange Line, or as an extension 
to a compatible company exchange (PABX).

HANDSET CORD
This cord will require connection between the 
telephone and handset. Take any end of the handset 
cord, locate the port marked ‘HANDSET’ on the left 
hand side of the Berkshire 400 and simply push to 
locate. Connect the other end to the base of the 
handset to complete.

LINECORDS
The Berkshire 400 arrives with two line cords for 
customer selection. Select your required linecord 
(standard BS6312 BT-socket, or RJ45 socket for 
category 5 installations). The rear of the telephone 
has a port marked ‘LINE’, plug your selected linecord 
into this port 

fi

 rst and the other end to your telephone 

line termination point. An RJ11 line cord is available 
as an option, ask your supplier for details.

WALL AND DESK MOUNTING KITS
A wall or desk mounting kit is available as an option,  
please contact your supplier for further information.

Using your Berkshire 400 
with the Handset

RECEIVING CALLS
Incoming calls will be announced by the audible 
ringer and 

fl

 ashing LED. To answer the call, simply 

lift the handset.

ADJUSTING YOUR RINGER VOLUME
The ringer volume is controlled by a 3 position switch 
located at the rear of the telephone and indicated 

by the word ‘RINGER’. Moving through the settings 
from left to right they are ‘HIGH’, ‘MED’ and ‘LOW’. 

ADJUSTING YOUR RINGER PITCH
The ringer pitch control is also a 3 position switch 
located at the rear of the telephone and indicated 
by the words ‘RINGER PITCH’. Settings from left to 
right are ‘HIGH’, ‘MED’ and ‘LOW’.

MAKING A CALL VIA THE HANDSET 

Pick up the handset and listen for dial tone
Dial the required telephone number

(Note: making external calls from a company 
exchange (PABX) requires the number to be pre

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 xed 

by an access digit, normally ‘9’)

Using your Berkshire 400 
with Headset

CONNECTING THE HEADSET
To connect the headset, insert the plug on the 
headset cord into the socket marked ‘HEADSET’ on 
the left hand side of the telephone.
NOTE: Headsets used with this telephone must 

 

comply with the standard EN6095.

RECEIVING CALLS
When your telephone rings, the default path for the 
call is to the handset. To receive it on the headset, 
press ‘HEADSET’ button once and the call is switched 
to the headset. This action will be con

fi

 rmed by LED 

indication within the headset button. At the end of 
the call, press the ‘HEADSET’ button a second time 
to turn the headset off.

MAKING CALLS
Press the ‘HEADSET’ button to turn the headset 
on and dial as normal. When you have 

fi

 nished the 

call, press ‘HEADSET’ to turn the headset off.
Whether making or receiving calls the LED will 

fl

 ash if the ‘HEADSET’ button is pressed and no 

headset is connected.

ADJUSTING THE HEADSET VOLUME
You can adjust the volume to the headset, by 
pressing the (+) and (-) keys located on the front 
face of the Berkshire 400 and marked ‘VOLUME’.

TRANSFERRING CALLS

FROM HANDSET TO HEADSET  

     

If you have taken a call on the handset and wish 
to transfer it to your headset, press ‘HEADSET’ 
and replace the handset.
FROM HEADSET TO HANDSET             

 

If you wish to transfer a call from your headset 


to the handset, simply pick up the handset. This 
action will switch off the headset.

Features and Facilities

TRANSFER KEY (RECALL)
Berkshire 400 telephones are provided with a 
‘TRANSFER’ key, required by modern public and 
private exchanges, in order to gain access to 
various features such as ‘transferring a call’. For 
this, the 2 position selector switch at the rear of the 
telephone, must be set to the ‘T’ (Time Break Recall) 
or ‘E’ (Earth Leg Recall) position, to suit your system 
requirements.

REDIAL KEY 
If you wish to redial the last number you dialled, you 
can do so by lifting the handset and pressing the 
‘REDIAL’ button.

MUTE KEY
The microphone in the handset / headset can 
be turned off (mute) in order for you to refer to a 
colleague without your caller hearing you.

Pressing the ‘MUTE’ button turns off the 
microphone and gives visual LED indication within 
the ‘MUTE’ button. 
Pressing the ‘MUTE’ button again turns the 
microphone back on and the LED is turned off.

MEMORY KEYS
The Berkshire 400 comes with 12 non volatile (no 
batteries required) memories, for ef

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 cient  speed 

dialling of commonly used numbers. Making a call 
via these keys is as simple as lifting the handset (or 
initiate headset) and pressing the desired memory 
key. To identify these keys it will 

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 rst be necessary 

to write the names of the company or individuals 
the keys will represent on to the label provided. 
This label is held in place by a clear plastic cover, 
which can be removed by simply  depressing the 
retaining clips in the lower corners and lifting clear.                  
With the cover replaced and memory keys identi

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 ed, 

you are now ready to program them. First check that 
the ‘MEMORY’ switch at the back of the telephone is 
set to the ‘ENABLE’ position. 

Lift the handset and press the ‘SET’ key.
Press the memory key to be programmed.
Enter the telephone number to be dialled followed 
by the ‘SET’ key. If your telephone is on a PABX 
extension, it will be necessary to enter the access 
digit (9) before the number to be entered. The 
‘PAUSE’ key is also available to enter a timed 
space between the 9 and number, as required on 



some PABX systems.
Place the ‘MEMORY’ switch back to the ‘DISABLE’ 
position in order to protect your programming.

SWITCHABLE MESSAGE WAITING
There are three versions of Message Waiting 
Indication supported within the Berkshire 400 
telephone (MW3, 8 and 10).  This selection is made 
via a 4 position switch located to the rear of the 
phone, indicated by the letters ‘MW’.

A ‘RING INDICATOR’ setting is provided that has  
additional bene

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 t of being activated by short ring 

burst MW signals - see website for details.
In all cases, an LED in the top right hand corner 
of the telephone is used to indicate the selected 
functions and incoming calls

Any questions you may have should be directed 
in the 

fi

 rst instance to your telephone supplier with 

details of your PABX.

Further concerns may also be addressed by 
calling our Technical Support Department 
on 0845 421 0730 or visiting our website, 

                           

www.atltelecom.com/support.

MODEM PORTS
Your Berkshire 400 comes with two modem ports 
(BS6312 and RJ11) typically used for a PC modem, 
or as points of connection for additional telephones.

HEARING AID COMPATIBILITY
For hearing aid users, an inductive coupler has 
been installed in the handset of the Berkshire 400, 
to improve audible ef

fi

 ciency.

Installation Notes

MESSAGE WAITING
MW3 is used by systems that use high voltage 
DC signalling.  MW8/10 however use line reversal 
methods to indicate that a message is present.

PAUSE TIME ADJUSTMENT
The ‘PAUSE’ key may be con

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 gured via the keypad 

to represent 1 of 4 time periods (1~4 sec.). In all 
cases, press ‘SET’, ‘PAUSE’, followed by a numeric 
key (1~4 to set the time required).  Press ‘SET’ to 

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 nish.  Default = 1 sec.

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