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Chapter 2. Hardware Setup

11

Checking the Installation

After installing the hardware, use the information below to confirm all 
peripheral devices are connected and working correctly. 

1. On the Local (UEH4002AL) and (UEH4002AR) Remote units, check that 

the Power, Host, and Link LEDs are on and that the Activity LED is 
blinking. If the Link LED is permanently off, then the cabling between the 
Local and Remote unit is not installed properly or is defective.

2. For Windows users (XP, 7, 8, 8.1, and 10), open Device Manager to 

confirm that the UEH4002A has installed correctly. Expand the entry for 
Universal Serial Bus controllers by clicking the + sign. If the UEH4002A 
has been installed correctly, you should find it listed as a “Generic USB 
Hub”.

3. For Mac OS X users, open the System Profiler to confirm that the 

UEH4002A has installed correctly. In the left hand column under 
Hardware, select “USB” and inspect the right hand panel. If the 
UEH4002A has been installed correctly, you should find it listed as a 
“Hub” under the USB High-Speed Bus/USB Bus. 

4. If the UEH4002A is not detected correctly or fails to detect, please consult 

the Troubleshooting Guide. 

Note:

1. To open System Profiler in OS X: Open the Finder, select 

Applications, then open the Utilities folder and double click on the 
System Profiler icon. 

2. To open Device Manager in Windows 10, 8.1, 8, or 7: Left click Start. 

Type “Device Manager” in the search box and tap Device Manager 
on the menu.

3. To open Device Manager in Windows XP: On the desktop or in the 

Start Menu, right-click on My Computer and select Properties. In the 
System Properties window, click the Hardware tab. In the Hardware 
tab, click the Device Manager button.

Содержание UEH4002A

Страница 1: ...4 port USB 2 0 CAT 5 Extender User Manual UEH4002A www aten com...

Страница 2: ...rmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the followin...

Страница 3: ...tive following their purchase the buyer and not the manufacturer its distributor or its dealer assumes the entire cost of all necessary servicing repair and any incidental or consequential damages res...

Страница 4: ...r dealer Read this manual thoroughly and follow the installation and operation procedures carefully to prevent any damage to the unit and or any of the devices connected to it Features may have been a...

Страница 5: ...Rear View 5 UEH4002AR Front View 7 UEH4002AR Rear View 7 2 Hardware Setup Cable Connection 9 Installation Diagram 10 Checking the Installation 11 Appendix Safety Instructions 13 Technical Support 15 I...

Страница 6: ...und in the manual is provided below Chapter 1 Introduction introduces you to the UEH4002A system Its purpose features and benefits are presented and its front and back panel components are described C...

Страница 7: ...Indicates keys you should press For example Enter means to press the Enter key If keys need to be chorded they appear together in the same bracket with a plus sign between them Ctrl Alt 1 Numbered lis...

Страница 8: ...UEH4002A User Manual viii This Page Intentionally Left Blank...

Страница 9: ...the computer The UEH4002A provides a durable high quality connection that harnesses the full capability of the USB 2 0 standard to ensure reliable data communication A true plug and play solution the...

Страница 10: ...ices up to 480 Mbps Operates with all USB peripherals flash drives keyboards mice webcams interactive whiteboards and more ExtremeUSB supports transparent USB 2 0 signals and true plug and play no sof...

Страница 11: ...evice Cat 5e Unshielded Twisted Pair UTP cable with two RJ 45 connectors surface cabling OR Cat 5 cabling with two information outlets and two Cat 5 patch cords with RJ 45 connectors premise cabling N...

Страница 12: ...H4002A User Manual 4 Operating Systems Supported operating systems are shown in the tables below OS Version Windows XP 7 8 8 1 and 10 Linux RedHat 6 0 and higher SuSE 8 2 and higher Mac OS 9 and highe...

Страница 13: ...Chapter 1 Introduction 5 Components UEH4002AL Front View UEH4002AL Rear View 1 2 3 4 5 6 7 8...

Страница 14: ...4 Activity LED The Activity LED lights amber to indicate data is being transmitted between the Local and Remote units The LED will blink intermittently with or without a USB device connected When the...

Страница 15: ...Chapter 1 Introduction 7 UEH4002AR Front View UEH4002AR Rear View 2 3 4 5 1 6 7 8 9...

Страница 16: ...ate the UEH4002A is properly connected to the host PC 5 Activity LED The Activity LED lights amber to indicate data is being transmitted between the Local and Remote units The LED will blink intermitt...

Страница 17: ...onnect the Local unit s USB Type B Port to a USB port on the computer 2 Connect one end of a Cat 5e Ethernet cable to the Local unit s Link port 3 Connect the other end of the Cat 5e Ethernet cable to...

Страница 18: ...UEH4002A User Manual 10 Installation Diagram 1 4 3 2 5 Cat 5 6e Ethernet Cable...

Страница 19: ...For Mac OS X users open the System Profiler to confirm that the UEH4002A has installed correctly In the left hand column under Hardware select USB and inspect the right hand panel If the UEH4002A has...

Страница 20: ...UEH4002A User Manual 12 This Page Intentionally Left Blank...

Страница 21: ...ation has been provided Never spill liquid of any kind on the device Unplug the device from the wall outlet before cleaning Do not use liquid or aerosol cleaners Use a damp cloth for cleaning The devi...

Страница 22: ...s or short out parts resulting in a risk of fire or electrical shock Do not attempt to service the device yourself Refer all servicing to qualified service personnel If the following conditions occur...

Страница 23: ...Product model number serial number and date of purchase Your computer configuration including operating system revision level expansion cards and software Any error messages displayed at the time the...

Страница 24: ...Devices Supported N A 4 USB Devices Maximum USB Devices Supported N A Up to 30 Devices Power Consumption Bus Powered Self Powered DC 5V 15W Environmental Operating Temp 0 50 C 0 50 C Storage Temp 20...

Страница 25: ...n Local unit are off The Local unit is not receiving enough power from the USB port 1 Ensure that the USB connection between the local and host computer is properly installed 2 Move the USB connector...

Страница 26: ...computer 5 Reconnect the Remote unit to the AC power adapter 6 In the Universal Serial Bus controllers section of Device Manager check that the UEH4002A is recognized as a Generic USB Hub UEH4002Auni...

Страница 27: ...to the UEH4002A Connect the UEH4002A to the computer 6 If the second device does not operate the UEH4002A may be malfunctioning Contact technical support for assistance 7 If the second device does ope...

Страница 28: ...Remote units blink intermittently Firmware mismatch between the Local and Remote 1 Use a different Local Remote pair which have the same firmware revision 2 Upgrade the Local Remote firmware contact...

Страница 29: ...provide a repair service without charge during the Warranty Period If a product is defective ATEN will at its discretion have the option to 1 repair said product with new or repaired components or 2 r...

Страница 30: ...UEH4002A User Manual 22 This Page Intentionally Left Blank...

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