
Appendix
9
Technical Support
Technical support is available both by email and online (with a browser over the
web):
International
For online technical support – including troubleshooting, documentation,
and software updates:
For telephone support, see
North America
When you contact us, please have the following information ready beforehand:
Product model number, serial number, and date of purchase.
Your computer configuration, including operating system, revision level,
expansion cards, and software.
Any error messages displayed at the time the error occurred.
The sequence of operations that led up to the error.
Any other information you feel may be of help.
Email Support
Online Technical
Support
Troubleshooting
Documentation
Software Updates
http://www.aten-usa.com/support
Telephone Support
1-888-999-ATEN ext 4988
1-949-428-1111
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