3
TROUBLESHOOTING
1.Failure to charge
Connection between charger, power station and AC is loose (and the indicator is not turn on either.)
Please check whether their connection is clean and tight.
Connection is clean and tight, but the indicator doesn't turn on.
Charger might break down, please contact customer service for help.
The power station cannot be charged even if the indicator is on.
The power station might break down, please contact customer service for help.
2.Electrical Outlet Not Working?
Check whether the cable is connected correctly.
Tighten connection.
The output switch is not turn on.
Turn on the switch, and the indicator will light up.
Low battery.
Charge your power station.
There is still not output after step 1, 2 & 3 have been tried.
The power station might break down, please contact customer service for help.
3. Electric output is interrupted
The rated capacity or instant starting power of your electric device is higher than your power
station.
Please choose another portable power station of greater capacity.
The rated capacity of your electric device is lower than your power station, which automatically
shuts off after several hours.
Your power station is working correctly. Pressure to restart it.
There is still not output after step 1 & 2 have been tried.
The power station might break down, please contact customer service for help.
4.My power station fails to work even if the rated capacity of my electric device is within
that of the power station.
Your power station needs charging when its battery goes below 20 percent.
The starting power or rated capacity of the device might higher than the maximum power or rated
capacity of your power station.
Why does my power station make a humming or buzzing noise?
This power statin has integrated air cooling system, whose built-in fans could make heat
dissipation rapid and efficient. So it is normal to have a humming noise during operation.
