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APBX IP04 User Manual

ATCOM TECHNOLOGY CO., LIMITED

Introduction

Overview of the APBX

ATCOM IPPBX is a SIP-based IP voice switch with a small embedded OS and rich GUI (Graphical User Interface),

providing a powerful networking and corporate communication function. With it, users can quickly deploy an internal

communication system for enterprise, as well as configure conveniently applications and value-added services on IP

PBX via its GUI, to fit enterprise's own various demands.

Targeting for SOHO user and SMB market with an easy to use graphical interface, IP04 provides a cost-saving

solution on their telecommunication data needs. With IP04, company with branch offices in different countries can be

easily combined together to work like a virtual single office through internet.

Hardware Specifications

CPU

400MHz Blackfin 532 Chip

NAND Flash

256 M

SDRAM

128 M

Analog Port

Network Interface

WAN

Measurement and Weight

Inner box

225 * 120 * 30 mm

G.W./unit

0.765KG

Carton MEAS

456 * 442 * 362 mm

Units per Carton

21 units/ CTN

G.W./CTN

18 KG/CTN

Function Features

Voicemail

Authentication before call outbound

Voicemail to Email

User WEB portal

Blind/Attended Transfer

Blacklist

Call Forward

Call Detail Records(CDR)

Call Parking

Conference

Do not Disturb (DND)

Ring Group

Group / Directed Pickup

Call Queue

Call Recording

IVR

Call Waiting

Intercom/Paging

Call Routing

Firewalls

Содержание APBX IP04

Страница 1: ...APBX IP04 User Manual For Firmware Version V1 4 0 2013 07 11...

Страница 2: ...rence 18 3 8 Paging Intercom 18 3 9 Options 18 4 Create SIP trunk and make outbound inbound calls to from VoIP provider 19 4 1 Create SIP trunks 19 4 2 Check SIP Trunk Status 21 4 3 Make outbound call...

Страница 3: ...s 36 8 1 Web Access 36 8 2 Firewall 36 8 3 Port Forwarding 39 8 4 DDNS 39 8 5 VLAN 39 9 System Settings 40 9 1 Change Password 40 9 2 Date Time 40 9 3 Firmware Upgrade 41 9 4 Backup and Restore 42 9 5...

Страница 4: ...ng solution on their telecommunication data needs With IP04 company with branch offices in different countries can be easily combined together to work like a virtual single office through internet Har...

Страница 5: ...scenario should be like below Ext 6001 192 168 1 3 Ext 6002 192 168 1 4 Ext 6003 192 168 1 5 Ext 6004 192 168 1 6 Ext 6005 192 168 1 7 WAN 192 168 1 100 1 Connect APBX to your PC directly or through s...

Страница 6: ...when rebooting It s not recommended to choose this option unless there is a reserved IP for APBX in DHCP server so that APBX can keep the same IP all the time Static IP Set an IP address manually acco...

Страница 7: ...ions and make interior calls There are two kinds of extensions in APBX FXS extensions and SIP extensions 3 1 FXS extensions It needs support of FXS module the module installed in IP04 can be AX110S An...

Страница 8: ...other s phone during a call default is Extension 2 Voice Mail Enable Voice Mail Check this option to enable voice mail account for the extension Enabled by default Voice Mail Access PIN Code Password...

Страница 9: ...Answer Busy Unreachable incoming calls will go to voicemail by default if voicemail is disabled call will be hung up 6 Other Options Pickup Group Allows extension to answer someone else s telephone ca...

Страница 10: ...ount that allows IP phone or softphone to register to It can be created modified deleted one by one or in batch Click to add an extension or to add multiple extensions The extension number range is de...

Страница 11: ...e other s phone during a call default is Extension Transport The transplant protocol type for VoIP data package default is UDP Please make sure TCP is enabled in PBX Settings SIP Settings before using...

Страница 12: ...al the two extensions must be in a same pickup group APBX supports 10 pickup groups 0 10 None means the extension belongs to none pickup group extensions in group None can t pick up others ring call a...

Страница 13: ...tiate endpoint to endpoint media routing DTMF Mode Select DTMF sending mode there are three modes rfc2833 inband info The DTMF setting in here should be as same as that in SIP phone otherwise APBX wil...

Страница 14: ...55 255 255 255 Set trusted network xx xx xx xx subnet mask for example 192 168 1 0 255 255 255 0 3 3 Register onto APBX with your IP phone After successfully register with 6000 and 6001 you can make i...

Страница 15: ...cessful 4 If Phone C hangs up B connects back to A transfer is failed Blind Transfer Blind transfer is when a call is routed to a third party the original call is ended and no check is made to determi...

Страница 16: ...3 C dial park extension 701 PBX will bridge C and B 3 Call Forward Users can configure their follow me settings via their phones Reset to Defaults Reset follow me settings by dialing 70 default code...

Страница 17: ...Mail to Email Setting Email Address The Sender Email Address APBX used to send voicemail Password The password for above Email Address Account SMTP Server SMTP server that above email address account...

Страница 18: ...ller Max Messages Time This defines the maximum amount of time in seconds of an incoming message Use this when there are many users and disk space is limited The default value is 120 2 minutes 0 means...

Страница 19: ...al it to get into the room PIN Used for authentication before participants dial into the room APBX will playback MoH for the first participant 3 8 Paging Intercom Dial a code and connect directly to a...

Страница 20: ...dial tone busy tone and ring tone look like please select your country or nearest neighboring country here 2 Extension Preference Defines the range for SIP FXS Ring Group Voice Menu Paging Group Confe...

Страница 21: ...all SIP traffic It can be used to solve the SIP one way audio issue Outbound Caller ID The Caller ID used when using outbound proxy SIP Transport The transplant protocol type for VoIP data package def...

Страница 22: ...rn here In patterns some characters have special meanings X means Any Digits from 0 9 Z means Any Digits from 1 9 N means Any Digits from 2 9 1234 9 means Any Digits in the brackets in this example 1...

Страница 23: ...hentication for Selected Extensions before dialing out Outbound Extension Selection Select extensions which can dial out with this outbound route In my case only 6000 and 6001 can dial out with this t...

Страница 24: ...You can only input number and in this field and the format can be XXX or XXX XXX The count of the number must be only one or equal the count of the DID number Up to 100 DID numbers can be set Inbound...

Страница 25: ...installed in your APBX APBX configures analog trunk automatically when they are detected The module installed in IP04 can be AX110X 5 2Make outbound calls Go to PBX Settings Outbound Routes click to...

Страница 26: ...9 N means Any Digits from 2 9 1234 9 means Any Digits in the brackets in this example 1 2 3 4 5 6 7 8 9 means one or more digits Strip The number of digits that will be stripped from the front of the...

Страница 27: ...s which calls are forwarded out through In my case the call will be forwarded out via analog trunk FXO3 first if failed will try FXO4 5 3Make inbound calls Go to PBX Settings Inbound Routes click to a...

Страница 28: ...nd route apply Time Select appropriate time intervals for when this inbound route apply Path Set the destination for incoming calls 6 Inbound Call Control 6 1 Time Interval Set the Time Interval for i...

Страница 29: ...ling an agent Queue Max Wait Time The maximum time in seconds for a caller can wait in the queue before being pulled out 0 means unlimited Queue Ringing Strategy Strategy for APBX ring the agents Ring...

Страница 30: ...s case users can dial 6900 to being a dynamic agent need to enter password 123 and 6900 to log out 3 Caller Position Announcement Announce queue position and or estimated hold time to caller 4 Period...

Страница 31: ...nly unavailable agents No Callers cannot join a queue with no agents or if all agents are unavailable Agent Announcement Announcement played to the agent prior to bridging in the caller Join Announcem...

Страница 32: ...me cases by entering an extension number The automated attendant eliminates the need for a live operator to handle the call Voice Menu Name Name of the Voice Menu Voice Menu Number Extension number of...

Страница 33: ...dialtone and dial out as if a local extension 1 General DISA Name A name for the DISA PIN When caller get into the DISA this password is needed to put before making calls Response Timeout The maximum...

Страница 34: ...the user will hear dialtone on which a outbound call may be placed so there is no long distance call fees 6 6 Blacklist Block incoming calls from specified numbers If a number in blacklist dial into A...

Страница 35: ...STUN b NAT The External IP External Host and Local Network Identification settings are used if you use APBX behind a NAT device to communicate with services on the outside External IP address Address...

Страница 36: ...es to re invite the audio to an optimal path If there s no reason for APBX to stay in the media path the media will be redirected This does not really work with in the case where APBX is outside and h...

Страница 37: ...ose the web access protocol and port for web server here HTTP and HTTPs are both supported default port is 80 and 443 respective 8 2 Firewall Firewall is used to prevent unauthorized connections 1 Ena...

Страница 38: ...56 255 255 255 255 for IP 192 168 1 156 216 207 245 47 255 255 255 255 for IP 216 207 245 47 192 168 1 156 255 255 255 0 for network 192 168 1 0 24 Mac Address Set source Mac of connection Either IP o...

Страница 39: ...t Set the destination port range for connection Protocol Set the protocol type for connection SIP Packets The maximum packets can be handled per time interval Time Interval Time unit which IPPBX uses...

Страница 40: ...nnected to LAN network For example user can access 192 168 10 2 80 connected to LAN by accessing xx xx xx xx 8080 xx xx xx xx is the IP of WAN 8 4 DDNS Dynamic Domain Name Service DDNS is a service us...

Страница 41: ...ds beyond a single traditional LAN to a group of LAN segments given specific configurations Both WAN and LAN support 2 VLANs 9 System Settings 9 1 Change Password Change the password for admin login i...

Страница 42: ...T Time Zone is right set is OK There have already DST setting in each Time Zone b Manually However the DST in some countries is changing every year If the DST setting in Time Zone is not exact Please...

Страница 43: ...pload them from TFTP server the Kernel Application must be located in base directory of TFTP server Choose Reset Config will reset the configuration 9 4 Backup and Restore 1 Backup Create Backup for c...

Страница 44: ...fferent product models 9 5 Reboot Reset Reboot or Reset APBX 10 Reports 10 1 Call Detail Records Display the Call Detail Records the operation for it can be search delete and download 1 Search Users c...

Страница 45: ...sonal settings 1 Check Use Web Interface option in PBX Settings Extensions management settings to allow this extension to login its own web interface 2 Enter the IP of PBX in the browser 3 Login with...

Страница 46: ...APBX IP04 User Manual 45 ATCOM TECHNOLOGY CO LIMITED 2 CDR Checking Users can check their CDR here 3 Personal Settings Users can set voice mail voice mail to email follow me ring timeout here Finish...

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