Appendix B
Troubleshooting
17
The batteries
will not hold a
charge.
• If the cordless handset is in its telephone
base or charger and the charge light does
not come on, refer to
The charge light is
off
in this
Troubleshooting
guide.
• Charge the battery in the cordless handset
for at least 16 hours. For optimum daily
performance, return the cordless handset to
its base when not in use.
• You may need to purchase a new battery.
Please refer to
Battery installation and
charging
, pages 6-7, in this user’s manual.
I get noise,
static, or weak
signal even
when I’m near
the telephone
base.
• If you subscribe to high-speed Internet
service (digital subscriber line - DSL) through
your telephone lines, you must install a
DSL filter between the telephone base and
the telephone wall jack. The filter prevents
noise and caller ID problems caused by DSL
interference. Please contact your DSL service
provider for more information about
DSL filters.
• You may be able to improve the
performance of your cordless phone by
installing your new telephone base as far
as possible from any other existing cordless
telephone system that may already be
installed.
• Other electronic products can cause
interference to your cordless phone. Try
installing your phone as far away from the
following electronic devices as possible:
television sets, VCRs, or other cordless
telephones.
