background image

Charge for at least 30 

minutes before initial 

settings.
Charge for 11 hours 
before initial use.

 

1

2

3

 Install charger

2

 Install handset battery

3

This quick start guide provides you with basic instructions  

only. For more complete instructions, please refer to the  

user’s manual in the package, or download it at  

www.telephones.att.com/manuals.

Quick start guide

TL86103/TL16013

 Parts checklist

Cordless handset 
Telephone base
Corded handset with coiled 

handset cord attached
Charger for cordless handset
Power adapter for charger
Belt clip for cordless handset
Battery for cordless handset
Battery compartment cover







Power adapter for  

telephone base
Telephone line cords (one  

black and one clear)
CD-ROM
USB cable
User’s manual
Quick start guide




Your package contains:

 Basic steps to set up & operate your phone

Basic installation

1

   Install telephone base

2

   Install charger

3

   Install handset battery

4

   Connect your telephone base to PC

5

   Install telephone base on the wall (optional) 

Common settings

6

   Use built-in answering system or voicemail?

7

   Set date and time

8

   Set ringer volume

9

   Add a Bluetooth cell phone / headset

10

   Download a cell phone directory

11

 

  Softphone call

12

   Voice command

Common operations

13

   Directory

14

   Caller ID  

Light on!

 Install telephone base

1

1

Click!

Click!

Plug!

Plug!

Route through the slots!

2

Option 1: For separate wall jacks for each line

Option 2: For a 2-line wall jack

DSL filter

If you have DSL high-speed 

Internet service, DSL filter 

(not included) is required.

Line 1 + line 2 wall jack

Line 2 wall jack

Line 1 wall jack

INSTALLATION COMPLETED! 

Keep reading for common settings and operations.

Follow the instructions, as shown below, only if you would like to mount 

the telephone on a wall.

1

2

3

4

5

6

Push to open!

If you have DSL high-speed 

Internet service, a DSL filter 

(not included) is required.

Align!

Align!

Align!

Align!

Click!

Rotate the handset tab!

Plug!

Flip down!

Unplug!

Unplug!

Unplug!

 Install telephone base on the wall (optional)

5

 Connect your telephone base to PC

4

Your new AT&T 

TL86103/TL16013

 allows you to make and receive 

softphone calls by connecting the telephone base to your computer using 

the USB cable provided in the package. You can manage softphone Voice 

over IP (VoIP) calls through Skype

®

 or Microsoft

®

 Lync

®

, landline calls, or 

cell calls by using the 

AT&T Softphone Call Manager

. You can also use  

the voice command feature to make calls after you have installed the  

AT&T Softphone Call Manager

.

Compatibility:

The 

AT&T Softphone Call Manager

 works with: 

Operating systems

Software programs and versions

Microsoft

®

 Windows 

XP

®

, Windows 

Vista

®

Windows 7, Windows 8

Skype

®

 5.0 or above, Windows Media Player

®

 10 or 

above, 

Microsoft Outlook

®

 2003 or above, 

Microsoft

 

Lync

®

 2010/2013, iTunes

®

 10 or above, Landline calls 

controllers

To connect the telephone base to your computer

:

Plug the USB cable into your computer, as shown below. Wait for your 

computer to indicate that it has recognized the telephone base.

 Use built-in answering system or voicemail?

Your telephone has a built-in answering system which can be used  

without any service subscription. 
The telephone also supports voicemail feature which requires subscription 

from your telephone service provider. Contact your telephone service 

provider for details. 

6

Record own announcement

You can use the preset announcement to answer calls, or replace it with 

your own recorded announcement.

Using the telephone base:

1. Press 

MENU

 

->

 

Press 

SELECT

 

to select

 Answering system

.

2. Press 

q

/

p

 to highlight 

Mailbox 1

 or 

Mailbox 2 

->

 

Press 

SELECT

.

3.

 

Press 

SELECT

 to select 

Announcement

.

4.

 

Press 

SELECT

 to select 

Record annc

.

5. Speak towards the microphone of the telephone base to record your 

announcement and press 

STOP

 to end recording.

 

 To configure the built-in answering system

You can save the voicemail number to   

1

 for easy access. Contact your 

telephone service provider for more information and assistance about  

using your voicemail service.

To set voicemail number:

Using a cordless handset or the telephone base:

Press 

MENU

 

->

 

Press 

SELECT

 

to select

 Settings

.

2.  Press 

q

/

p

 to highlight 

Voicemail # 

->

 

Press 

SELECT

.

3.  Press 

q

/

p

 to highlight 

Line 1

 or 

Line 2 

->

 

Press 

SELECT

.

4. Enter the voicemail number

 

->

 

Press 

SAVE

.

While entering numbers, you can:

Press 

q

/

p

 on the handset or on the telephone base to move the cursor to the left or right.

Press 

MUTE

/DELETE

 on the handset or 

p

/DELETE

 on the telephone base to erase a digit.

Press and hold 

MUTE

/DELETE

 on the handset or 

p

/DELETE

 on the telephone base to 

erase all digits.
Press and hold 

REDIAL

/PAUSE

 on the handset or the telephone base to enter a dialing 

pause (a 

p

 appears).

To retrieve voicemail messages:

Press and hold   

1

.

Press 

q

/

p

 to highlight 

Line 1

 or 

Line 2 

->

 

Press 

SELECT

.

1.



1.

2.

Set number of rings

You can set the answ

ering system to answer an incoming call after a number 

of rings. You can also select toll saver to answer a call after two rings when 

you have new messages, or four rings when you have no new messages. This 

feature allows you to check for new messages and avoid paying long distance 

charges when calling from out of your local area. By default, the answering 

system answers an incoming call after four rings.

Using the telephone base:

1. Press 

MENU

 

->

 

Press 

SELECT

 

to select

 Answering system

.

2. Press 

q

/

p

 to highlight 

Mailbox 1

 or 

Mailbox 2 

->

 

Press 

SELECT

.

3.

 

Press 

q

/

p

 

to 

Ans system setup 

->

 

Press 

SELECT

.

4.

 

Press 

q

/

p

 

to

 # of rings 

->

 

Press 

SELECT

.

5. Press 

q

/

p

 

to

 

choose among 

6

,

 5

,

 4

,

 3

,

 2

,

 

or

 Toll saver 

->

 

Press 

SELECT

.

 

 To use voicemail (requires service subscription)

To install AT&T Softphone Call Manager:

Put the CD-ROM, which comes with the product package, into your  

computer. Open 

My computer

, and then double click to open the disk drive.

-OR-

Visit 

www.telephones.att.com/downloads

 to download the software.  

Unzip the file after download.

Double click the installation file to begin the InstallShield Wizard.

Tick the option check box to authorize the installation of the  

software

 

->

 

Click 

Run

.

2.  Select the language to be displayed during the installation and in the 

program -> Click 

OK

.

3.  Click 

Next>

 ->

 

Read the license agreement, and then accept the terms 

by pressing the upper check box -> Press 

Next>

 to continue.

4. The default installation path is: 

“C:\Program Files\AT&T\AT&T Softphone Call Manager v3”. Click the 

Browse...

 button to change the path, if necessary

 

-> Click 

Next>

.

5.  Select the program to connect to the software ->

 

Click 

Next>

.

6. Click 

Install

.

7.  When the installation is complete, press 

Finish

 to exit the installation  

program.

If you want to launch the 

AT&T Softphone Call Manager 

after 

 

installation, tick the option check box before pressing 

Finish

.

After you have installed the 

AT&T Softphone Call Manager

, check to 

make sure the audio setting is properly configured in your Skype or 

 

Microsoft Lync, if you want to use them with your telephone base. 

To configure the audio settings

:

Select 

AT&T USB Audio 

as the audio device under the settings of your 

Skype or Microsoft Lync

.

1.

Microsoft Lync

®

, Microsoft Outlook

®, Windows®, Skype®, Windows XP®, 

Windows Vista

® and  

Windows Media Player® are registered trademarks of Microsoft Corporation.

iTunes® is a registered trademark of Apple, Inc.

All other trademarks are the properties of their respective owners.

Click!

Click!

Plug!

Plug!

Plug!

Click!

Plug the small end of the USB 

cable into the small port on the 

right side of the telephone base.

Plug the large end of the 

USB cable into a USB port 

on your computer.

DSL filters

If you have DSL high-speed 

Internet service, DSL filters 

(not included) are required.

THIS 

SIDE UP / CE 

TÉ 

VERS 

LE HA

UT

Ba

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ry 

Pac

k /

 Bloc-piles 

:

BT

18

33

42/

BT

2833

42 (2.4V 400mAh Ni-MH)

WA

RN

ING

 / A

VERTISSEMENT 

:

DO

 NOT BURN OR

 PUNC

TURE BA

TTERIES.

NE 

PA

S I

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INÉRER OU PERC

ER

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THIS SIDE 

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Battery Pack

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BT183342/BT283

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WARN

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Made in C

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CR1349

      

 

Plug!

Click!

Slide 

upward!

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