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19
Troubleshooting
Remarks:
If troubleshooting does not eliminate the problem, disconnect the DC IN plug from the back of unit and
reconnect it after a few seconds. This resets the unit to it’s factory default settings and results in the
deletion of all previous settings. In case the problem still exists, see warranty information on page 21 to
obtain service.
Symptom
Unit does not
respond
(no power)
iPhone/iPod does
not dock properly
iPhone/iPod does
not respond to
the unit
iPhone/iPod is
not charging
iPhone/iPod is
not playing but
no audio coming
out of the dock
speakers
Possible cause
AC adapter is not plugged into
a wall outlet or the connector
is not plugged into the DC IN
jack on the back of the unit.
iPhone/iPod is not installed
properly.
iPhone/iPod is not installed
properly.
iPhone/iPod is not installed
properly.
iPhone/iPod is not installed
properly.
Docking station is not
powered on.
iPhone/iPod is locked up/
frozen.
iPhone/iPod battery has a
problem.
iPhone/iPod is locked up/
frozen.
Using first or second
generation iPod, iPod shuffle
or other devices.
Using no or wrong iPhone/
iPod dock adapter.
Solution
Verify the wall outlet that the AC adapter is
plugged into is not controlled by wall switch and if
it is, confirm the wall switch is turned on.
Remove the iPhone/iPod from the unit and check
for obstruction on the connections of the docking
station and of the iPhone/iPod. Then reset the
iPhone/iPod into the docking station.
Remove the iPhone/iPod from the unit and check
for obstruction on the connections of the docking
station and of the iPhone/iPod. Then reset the
iPhone/iPod into the docking station.
Remove the iPhone/iPod from the unit and check
for obstruction on the connections of the docking
station and of the iPhone/iPod. Then reset the
iPhone/iPod into the docking station.
Remove the iPhone/iPod from the unit and check
for obstruction on the connections of the docking
station and of the iPhone/iPod. Then reset the
iPhone/iPod into the docking station.
Remove your iPhone/iPod from the dock and press
the power button on the docking station. The
blue ambient light should illuminate. Redock your
iPhone/iPod.
Make sure your iPhone/iPod is working properly
before docking it into the unit. Please refer to the
iPhone/iPod manual for details.
Make sure your iPhone/iPod is working properly
before docking it into the unit. Please refer to the
iPhone/iPod manual for details.
This unit cannot control these
iPods or other devices.
Make sure the dock adapter is the proper fit for the
iPhone/iPod.
18
Compliance with FCC Regulations
The equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This
equipment generates, uses, and can radiate Radio frequency energy and, if not installed
and used in accordance with the instructions, may cause harmful interference to Radio
communications.
However, there is no guarantee that interference will not occur in a particular installation.
If this equipment does cause harmful interference to Radio or television reception, which
can be determined by turning the equipment off and on, the user is encouraged to try to
correct the interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
- Consult the dealer or an experienced Radio / television technician for assistance.
THE SPECIFICATION AND EXTERNAL APPEARANCE OF THE muSIC DOCk ARE SuBJECT TO CHANGE
WITHOuT PRIOR NOTICE.
If at any time in the future you should need to dispose of this product
please note that: waste electrical products should not be disposed of
with household waste. Please recycle where facilities exist. Check with
your local authority or retailer for recycling advice.
