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Introduction

1-12

Release 3.1 and Release 4.0 Operator Support

AT&T 555-640-134

MLX Direct-Line Console Operator's Guide

AT&T 555-640-132

Analog Direct-Line Console Operator's Guide

AT&T 555-640-136

MLX Queued Call Console Operator's Guide

MERLIN LEGEND Communications System
Release 3.1 and Release 4.0 Miscellaneous
User Support

AT&T 555-640-130

Calling Group Supervisor's Guide

MERLIN LEGEND Communications System
Release 3.1 and Release 4.0 Documentation for
Qualified Technicians

AT&T 555-640-140

Installation, Programming, & Maintenance (IP&M)
Binder

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Содержание Lucent Technologies MERLIN LEGEND

Страница 1: ...saging System for the MERLIN LEGEND Communications System Installation and Upgrade Lucent Technologies Document 555 600 100 formerly the communications Comcode 107734709 systems and technology Issue 1...

Страница 2: ...io communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense Canad...

Страница 3: ...hnicians only ONLY an authorized Lucent Technologies technician or authorized dealer shall install set hardware options or repair this product DO NOT attempt to install or remove this product DO NOT o...

Страница 4: ...he MERLIN LEGEND MAIL System 3 1 Overview 3 1 Installing a Voice Port Card 3 2 Replacing the Disk Drive 3 4 Replacing a Two Port or Four Port Voice Port Card 3 6 Replacing a MERLIN LEGEND MAIL Module...

Страница 5: ...ing the Module C 2 D Using the Serial Number Utility D 1 Overview D 1 Re Serializing the Disk Drive D 2 E Resetting the System E 1 Overview E 1 Resetting the MERLIN LEGEND MAIL Module E 1 Resetting th...

Страница 6: ...rt Voice Port Expansion Card 1 6 3 Upgrading the MERLIN LEGEND MAIL System 3 1 3 1 Sliding Voice Port Card into Module 3 3 3 2 Removing Disk Drive Assembly 3 4 3 3 Disk Drive Assembly 3 5 F Changing t...

Страница 7: ...te MERLIN MAIL R3 system and remote maintenance device Figure 1 1 shows the MERLIN LEGEND MAIL module with a four port expansion voice port card System Compatibility The MERLIN LEGEND MAIL system is c...

Страница 8: ...Modem Port 5 Unused Ports RMD Reset VM1 VM2 VM Reset C O M M VM3 VM4 VM5 VM6 Status RMD Reset VM1 VM2 VM Reset C O M M VM3 VM4 VM5 VM6 RMD Reset Button LEDs for Port 1 LEDs for Port 2 System Reset But...

Страница 9: ...ge of the MERLIN LEGEND MAIL module with a DCE DB 9 connector When a nine pin straight through cable is attached to the DB 9 connector the module automatically switches the COM port from the modem to...

Страница 10: ...AIL module are numbered from top to bottom that is port 1 is the top most port on the module LED Meanings Table 1 1 summarizes the meaning of the five LEDs on the two port base unit NOTE The green LED...

Страница 11: ...MERLIN LEGEND MAIL system are assigned as follows port 1 voice mail port 2 voice mail port 3 voice mail port 4 voice mail port 7 remote maintenance device Ports 8 through 12 are not installed and port...

Страница 12: ...in Figure 1 3 Figure 1 3 Four Port Voice Port Expansion Card Port Assignments The ports on the six port MERLIN LEGEND MAIL system are assigned as follows port 1 voice mail port 2 voice mail port 3 vo...

Страница 13: ...ND MAIL system offers several advantages For example it eliminates the need to cable two four or six voice mail ports as well as the remote maintenance device which are now hard coded within the modul...

Страница 14: ...perature Range 40 F to 104 F 4 C to 40 C Air Quality Dust free area preferably in an office environment Environment No exposure to any liquids avoid areas near drinking fountains coffee makers and so...

Страница 15: ...ll the MERLIN LEGEND MAIL module This chapter replaces the information in Chapter 2 of the MERLIN MAIL Voice Messaging System Release 3 Planning Installation and Use AT T 585 320 142 Chapter 3 Upgradi...

Страница 16: ...eferenced throughout upgrade procedures provided in Chapter 3 of this guide Appendix D Using the Serial Number Utility This appendix provides the step by step instructions for re serializing the disk...

Страница 17: ...Products Security Handbook MERLIN LEGEND Communications System Release 3 1 and Release 4 0 System Documents AT T 555 640 118 System Manager s Guide AT T 555 640 110 Feature Reference AT T 555 640 116...

Страница 18: ...Guide AT T 555 640 136 MLX Queued Call Console Operator s Guide MERLIN LEGEND Communications System Release 3 1 and Release 4 0 Miscellaneous User Support AT T 555 640 130 Calling Group Supervisor s...

Страница 19: ...ired MERLIN LEGEND MAIL system components see System Components in Chapter 1 an installation site that meets the environmental requirements for MERLIN LEGEND MAIL see MERLIN LEGEND MAIL System Specifi...

Страница 20: ...e based on the carrier slot in which the module is located Though the MERLIN LEGEND MAIL module provides 12 ports only ports 1 through 7 are used by the MERLIN MAIL system See Chapter 1 for a descript...

Страница 21: ...correct number of ports physically installed into the first empty slot in the MERLIN LEGEND system carrier See Appendix C 2 Program the MERLIN LEGEND module by following the instructions in Chapter 3...

Страница 22: ...EGEND MAIL System 2 4 5 Perform the acceptance tests in Chapter 4 of this document and also the acceptance tests in Chapter 6 of theMERLIN MAIL Voice Messaging System Release 3 Planning Installation a...

Страница 23: ...module replace the MERLIN LEGEND MAIL module replace an existing MERLIN MAIL Voice Messaging System with a MERLIN LEGEND MAIL module WARNING The procedures in this chapter are intended for qualified t...

Страница 24: ...ouching leads connectors pins and other components Use a properly grounded wrist strap To install a voice port card 1 Examine the module to determine its current configuration If there are no holes fo...

Страница 25: ...nstalled upside down If this occurs remove the voice port card rotate it and then try to install the voice port card again Figure 3 1 Sliding Voice Port Card into Module 8 After the voice port card is...

Страница 26: ...the MERLIN LEGEND MAIL module is installed See Appendix B 2 Remove the MERLIN LEGEND MAIL module See Appendix C 3 Place the MERLIN LEGEND MAIL module on its side with the six sided cutout with two me...

Страница 27: ...le See Appendix C 7 Restore the slot See Appendix B 8 Using the Serial Number Utility re serialize the disk drive to match the serial number that is listed on the bar code label on the top of the MERL...

Страница 28: ...MERLIN LEGEND MAIL module See Appendix C 4 Pull out both pushpin like handles on the voice port card cover approximately 1 8 of an inch to the next position 5 Unplug the voice port card attached by sl...

Страница 29: ...module is installed See Appendix B 2 Remove the MERLIN LEGEND MAIL module See Appendix C 3 Place the MERLIN LEGEND MAIL module on its side with the six sided cutout with two metal handles facing up Fi...

Страница 30: ...erly If the card stops about 3 8 of an inch prior to being seated it is not installed properly It is probably installed upside down If this occurs remove the voice port card rotate it and then try to...

Страница 31: ...roup 6 Add the new extensions associated with the mail system by following the instructions in Preparing the MERLIN LEGEND Communications System for MERLIN MAIL System Programming in Chapter 3 of the...

Страница 32: ...triction and follow the prompts For Restriction Type choose Outward Restrict Security Alert This step must be followed to limit the possibility of toll fraud abuse 9 Perform the acceptance tests in Ch...

Страница 33: ...ded only to supplement the instructions for performing acceptance tests detailed in Chapter 6 of theMERLIN MAIL Voice Messaging System Release 3 Planning Installation and Use AT T 585 320 142 Instruct...

Страница 34: ...mail automated attendant and call answer service Verifying the Remote Maintenance Device To verify the RMD dial the extension of the RMD The modem should answer the call and provide a high pitch tone...

Страница 35: ...properly The Merlin Mail administration menu should appear If the LED continues to blink call NSAC If the bottom LED is OFF make sure the MERLIN LEGEND MAIL module is installed properly Reseat the mo...

Страница 36: ...en the shut down is complete the following message appears Merlin Mail is down 2 Type g to perform a disk drive test The following message appears Do you want to continue Y N 3 Type y The disk test is...

Страница 37: ...Codes Component PEC Comcode MERLIN LEGEND MAIL 2 port system 7107 302 A 107831919 MERLIN LEGEND MAIL 4 port system 7107 304 A 107831927 MERLIN LEGEND MAIL 6 port system 7107 306 A 107831935 Upgrade 2...

Страница 38: ...em to 6 port MERLIN LEGEND MAIL system 7107 313 A MERLIN LEGEND MAIL 2 port voice port card 107831893 MERLIN LEGEND MAIL 4 port voice port card 107831901 MERLIN LEGEND MAIL Base Module without disk dr...

Страница 39: ...fecting call processing there is still a possibility that partially removing or inserting a module can cause a cold start of the MERLIN LEGEND system Before removing the MERLIN LEGEND MAIL module you...

Страница 40: ...you must restore it to terminate the busy out condition To restore the module 1 At the SPM Main Menu selectMaintenance 2 At the Maintenance menu selectSlot 3 Type the slot number and selectEnter 4 Se...

Страница 41: ...MERLIN LEGEND MAIL module These instructions are cross referenced throughout upgrade procedures provided in Chapter 3 of this guide CAUTION To avoid damage do not force the module If the module does...

Страница 42: ...rce the module If the module does not insert easily press the bottom rear locking tab remove the module and inspect the module and carrier for damage or obstruction If there is no damage and no obstru...

Страница 43: ...he step by step instructions for re serializing the disk drive in the MERLIN LEGEND MAIL module These instructions are cross referenced in the upgrade procedures provided in Chapter 3 of this guide WA...

Страница 44: ...key 5 At the prompt typemmsz press the SPACEBAR once and then type the six digit serial number from the bar code label on the top of the disk drive An example of what you type is mmsz 123456 where 123...

Страница 45: ...em answers calls but does not respond in any other way as it should the red and green LEDs for a MERLIN LEGEND MAIL port remain on constantly that is the LEDs do not blink This indicates that the port...

Страница 46: ...Assistance Center NSAC Typically you will be asked to reset the RMD if the modem does not answer WARNING This procedure should be performed by qualified technicians only To reset the RMD press the RM...

Страница 47: ...ified The far end disconnect setting may only need to be changed if the system is operating in countries other than the United States and Canada Switch 1 which is located inside the MERLIN LEGEND MAIL...

Страница 48: ...talled See Appendix B 2 Remove the MERLIN LEGEND MAIL module See Appendix C 3 Place the MERLIN LEGEND MAIL module on its side with the six sided cutout with two metal handles facing up Figure F 1 4 Gr...

Страница 49: ...f Switches for Far End Disconnect and 3 db Boost 5 Set Switch 1 to the appropriate setting ON the CO sends busy tone to signal far end disconnect OFF the CO sends a reliable forward disconnect signal...

Страница 50: ...ut the slot in which the MERLIN LEGEND MAIL module is installed See Appendix B 2 Remove the MERLIN LEGEND MAIL module See Appendix C 3 Place the MERLIN LEGEND MAIL module on its side with the six side...

Страница 51: ...tem LED meanings 1 5 overview 1 5 port assignments 1 5 replacing two port voice port card 3 6 troubleshooting 4 3 upgrading to 3 2 Four port voice port expansion card description 1 6 replacing 3 6 tro...

Страница 52: ...ix port system LED meanings 1 7 overview 1 6 port assignments 1 6 replacing two port voice port card 3 6 troubleshooting 4 3 upgrading to 3 2 Specifications 1 8 System capacities 1 1 System compatibil...

Страница 53: ...Index IN 3...

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