57
Troubleshooting
The batteries do
not hold a charge.
If the cordless handset is in the telephone base or
charger and the charge light is not on, refer to
The
charge light is off or blinking
(page 59) in this
Troubleshooting
guide.
Charge the battery in the cordless handset for at least
16 hours. For optimum daily performance, return the
cordless handset to the telephone base or charger
when not in use.
If the battery is depleted, it might take approximately
30 minutes to charge the handset before it shows
Low
battery
, refer to the table on page 6 for details.
You might need to purchase a new battery. Please refer
to
Battery installation & charging
in this user’s manual
on pages 6-7.
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I get noise, static,
or weak signals
even when
I’m near the
telephone base.
If you subscribe to high-speed Internet service (digital
subscriber line - DSL) through your telephone lines, you
must install a DSL filter between the telephone base
and the telephone wall jack (see page 5). The filter
prevents noise and caller ID problems as a result of DSL
interference. Please contact your DSL service provider
for more information about DSL filters.
You may be able to improve the performance of your
cordless phone by installing your new telephone base
as far as possible from any other existing cordless
telephone system that may already be installed.
Other electronic products can cause interference to
your cordless phone. Try installing your phone as far
away from the following electronic devices as possible:
television sets, VCRs, or other cordless telephones.
Do not install this phone near a microwave oven or
on the same electrical outlet. You might experience
decreased performance while the microwave oven is
operating.
If you plug your phone in with a modem or a surge
protector, plug the phone (or modem/surge protector)
into a different location. If this does not solve the
problem, re-locate your phone or modem farther apart
from one another, or use a different surge protector.
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•
•
•
•
Other electronic products can cause interference with
your cordless phone. Try installing your phone as far
away from these types of electronic devices as possible:
television sets, VCRs, or other cordless telephones.
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Appendix D