TROUBLESHOOTING
1. Speaker will not turn ON
a. Make sure the
ON / OFF SWITCH
is set to the
ON
position.
b. Charge the battery
2. Speaker will not Pair
a. Turn your Device
OFF
&
ON
again to refresh the Bluetooth Memory
b. Turn the speaker
OFF
&
ON
again to attempt to re-pair with your device
c. Try pairing another Bluetooth device
3. No Sound
a. Make sure the volume on your device is not set to “0” or Mute
b. Make sure there is nothing plugged into the
3.5mm AUDIO INPUT
For Assistance call 1-855-994-2825 or visit www.sibrandssupport.com
LIMITED 90-DAY WARRANTY
We warrant this product to be free from defects in material and workmanship under normal use for a ninety-day period
from the original date of purchase from an authorized ATAK dealer.
Should you be missing any of the included accessories or other components (screws, pieces, etc.), please contact the
Customer Support Center to secure a replacement. It is not necessary to bring the unit back to the store. When calling,
please reference the parts list found in the Instruction Manual to help us accurately identify the missing parts and promptly
provide replacements.
We will replace the unit free of charge should it become defective under this warranty, providing you, the original
purchaser, have your original dated sales receipt.
To obtain warranty service or replacement within the ninety-day warranty period, please return the product with all parts
and accessories along with your original dated store receipt to the original place of purchase and the unit will be
exchanged at no charge. It is not necessary to contact the manufacturer for warranty replacement.
Our Customer Support Center is available Monday - Saturday (10:00AM to 7:00PM EST) for technical assistance or
troubleshooting. To contact us, please call 1-855-994-2825, or visit www.sibrandssupport.com.
This warranty applies only under conditions of normal use. Our products are not intended for outdoor use.
There are no consumer serviceable parts contained in this product and any attempt by the owner to service or repair the
unit will immediately void all warranty coverage.
This warranty does not cover any product which has been subject to damage due to an act of nature, misuse, neglect,
accident, abuse, commercial use, or modification of, or to, any part of the product, including the antenna. Damage to any
external devices such as smartphones, tablets, and/or other devices are not covered nor is the cost incurred in shipping
the unit for warranty repair or exchange. Under no circumstances shall ATAK be liable for any loss (direct, indirect,
incidental, foreseen, unforeseen, special or consequential) or for any damage arising out of, or in connection with, the use
of this product.
UNDER NO CIRCUMSTANCES WILL ATAK BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES.
This warranty does not cover re-manufactured, refurbished, or repaired units, or any products sold 'As Is'.
This warranty is valid only to the original purchaser of the Product in the United States and Canada and grants specific
legal rights.
