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ASUSTOR NAS Memory Installation Guide

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3.1. Troubleshooting

Q: After installing new memory

my NAS won’t start. What’s wrong?

A: Please follow the steps below to resolve this issue:

1. Check if the LED indicators, system buzzer, and LCD display panel are operating normally.

2. If your NAS is unable to recognize the new memory module or is unable to start up normally, please

check that you have used compatible memory.

3. Uninstall and reinstall newly-added memory to confirm that it has been installed properly.

4. If your NAS still does not operate normally, please remove the newly installed memory module, and

then restart the NAS to see if it boots up normally.

5. If all previous steps have not solved your problem, please contact your local dealer or ASUSTOR

customer service.

3.2. Contact ASUSTOR Technical Support

1. Email:

2. Online Support Form:

3. ASUSTOR Online Community:

Содержание AS7110T

Страница 1: ...Memory Installation Guide For the ASUSTOR Lockerstor 10 Pro NAS Ver 1 0 4 1016 ...

Страница 2: ... Contents 1 Introduction 3 1 1 Notes and Precautions 3 1 2 Parts and Tools Needed 3 2 Installation Guide 4 2 1 Removing the Cover 4 2 2 Installing Memory 5 2 3 Replacing the Cover 10 3 Appendix 11 3 1 Troubleshooting 11 3 2 Contact ASUSTOR Technical Support 11 ...

Страница 4: ...2 1 Removing the Cover Shutdown the NAS by selecting Shut down from the ADM User Menu Wait for unit to power off completely Disconnect all cables and devices connected to the NAS including the power cable Use a screwdriver to loosen the three screws found on the rear of the NAS as shown in the illustration ...

Страница 5: ...rear of the NAS to remove it from the chassis 2 2 Installing Memory Upgrading RAM on rear side of motherboard Upon opening the NAS RAM slots are found on the rear of the motherboard which is found on the left hand side of the NAS Insert a SO DIMM module into an empty slot at a 45 angle and align the notches of the RAM and the slot ...

Страница 6: ...allation Guide Page 6 of 11 Gently push the SO DIMM module down until both latches click into place RAM should be flush with the motherboard Upgrading RAM on front side of the motherboard Disconnect power cable and fan cables ...

Страница 7: ...ASUSTOR NAS Memory Installation Guide Page 7 of 11 Remove screws Remove case screws on the left and right Remove bottom case screws ...

Страница 8: ...OR NAS Memory Installation Guide Page 8 of 11 Remove screw holding in backplane and slide left to remove Remove ATX power cables from motherboard Undo M 2 screw and gently lift M 2 assembly from motherboard ...

Страница 9: ...ASUSTOR NAS Memory Installation Guide Page 9 of 11 Undo motherboard screws Gently lift motherboard from chassis in the direction as indicated by the arrow ...

Страница 10: ...stall RAM as indicated by undoing both clips and inserting RAM until clips close automatically Ensure notch on SO DIMM module aligns with slot 2 3 Replacing the Cover Replace the cover and tighten the three screws that were removed previously Reconnect all cables including the power cord and then start up the NAS ...