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ASUS USB Wireless LAN Adapter

Chapter 4 - Troubleshooting

Chapter 4

Troubleshooting

I always have poor link quality and low signal.

Do the following to achieve better link quality and stronger signal:

•

Keep the device away from microwave ovens and large metal objects to avoid
radio interference.

•

Shorten the distance between the device and the AP/station.

Why do I got the warning “Hi-Speed USB Device Plugged Into Non-Hi-Speed
USB Hub” message when I connected the ASUS USB Wireless LAN Adapter
to the USB port?

This warning mesage appears when you plug the ASUS USB Wireless LAN Adapter
to a USB 1.1 port.

•

For Windows® XP users, you need to upgrade your OS to Service Pack 1 to
convert your USB ports to USB 2.0.

•

For Windows

2000 users, you must install Service Pack 4 in order to convert

your USB ports into USB 2.0. You can download these service packs from the
Windows Update website (windowsupdate.microsoft.com)

When I remove the wireless adapter from my computer running Windows
98SE, my system becomes very slow and stops responding.

•

This is a limitation with computers equipped with Intel/NVIDIA USB 2.0
controller and running the newest OrangeWare USB 2.0 driver.

Troubleshooting (Cont.)

Содержание WL-167g deluxe

Страница 1: ...User s Manual Wireless Local Area Network Adapter WL 167g Deluxe For 802 11g 802 11b Wireless Networks E1971 Apr 2005 802 11g 54Mbps ...

Страница 2: ... ASUS HAS BEENADVISED OF THE POSSIBILITYOF SUCH DAMAGESARISING FROM ANY DEFECT OR ERROR IN THIS MANUAL OR PRODUCT Product warranty or service will not be extended if 1 the product is repaired modified or altered unless such repair modification or alteration is authorized in writing by ASUS or 2 the serial number of the product is defaced or missing Products and corporate names appearing in this ma...

Страница 3: ...b site address usa asus com Technical Support General telephone 1 502 995 0883 Notebook telephone 1 510 739 3777 x5110 Online support http vip asus com eservice techserv aspx Support fax 1 502 933 8713 ASUS COMPUTER GmbH Germany Austria Company address Harkort Str 25 D 40880 Ratingen Germany General telephone 49 2102 95990 General fax 49 2102 959911 Web site address www asuscom de Online contact w...

Страница 4: ...ling the ASUS USB Wireless LAN Adapter 12 Support software overview 13 One Touch Wizard new wireless LAN 14 One Touch Wizard existing LAN 15 Configuring the Wireless LAN utility 16 Soft AP Windows XP Only 17 3 Software Reference 21 Control Center 21 Control Center icons 21 WLAN Control Center 22 Control Center right click menu 22 Control Center left click menu 22 Wireless Settings 23 Status 23 Sta...

Страница 5: ...N Adapter 5 Table of Contents Mobile Manager 31 Creating a new configuration 33 Editing a configuration 36 Site Monitor 40 Launching Site Monitor 40 Site Monitor main window 40 Monitoring a connection 41 Troubleshooting 42 ...

Страница 6: ...6 ASUS USB Wireless LAN Adapter ...

Страница 7: ... LAN adapter Conforming to IEEE 802 11g standard for wireless local area network WLAN theASUS USB Wireless LANAdapter is capable of up to 54Mbps data transmission rate using the Direct Sequence Spread Spectrum DSSS and the Orthogonal Frequency Division Multiplexing technologies The ASUS USB Wireless LAN Adapter also comes with the latest wireless technology developed by ASUS to keep you ahead in t...

Страница 8: ... damaged or missing ASUS USB Wireless LAN Adapter WL 167g USB 2 0 extension cable type A to type A USB 2 0 universal joint Neck lace Support CD Quick Start Guide Note Unless otherwise specified the term device in this User Guide refers to the ASUS USB Wireless LAN Adapter 802 11g 54Mbps USB 2 0 Extension Cable Neck Lace USB Universal Joint Neck Strap Quick Release USB Wireless LAN Adapter with USB...

Страница 9: ...icators The device comes with a Power Activity and Link LED indicators Refer to the table below for LED indications LED Status Indication ACT Blinking The adapter is transmitting or receiving data packets OFF There is no wireless data activity PWR ON The adapter is receiving power from the USB port OFF The adapter is not receiving power from the USB port The adapter may be disconnected or the comp...

Страница 10: ...ions in these network types Ad hoc network In an Ad hoc network type the device connects to another wireless LAN adapter inawirelessnetwork Noaccesspoint AP ispresentinthiswirelessenvironment Infrastructure network In an Infrastructure network the wireless network is centered on an access point AP that provides a central link for wireless clients to communicate with each other or with a wired netw...

Страница 11: ...d utilities on your computer 1 Insert the support CD to the optical drive 2 Click Install ASUS WLAN Utilities Driver when the ASUS Wireless LAN installation window appears 3 Thedevicedriversandutilities are copied on your computer Installation procedures Follow these instructions to install theASUS USB Wireless LANAdapter on your computer 1 Install the device drivers and utilities from the support...

Страница 12: ... Insert to any USB port Notebook PC Insert into any USB port using the correct orientation Desktop PC A USB 2 0 extension cable is provided USB Universal Joint A USB universal joint is provided to allow orientation of the USB Wireless LAN adapter for better signal strength or for convenient placement issues 8 0 2 1 1 g 5 4 M b p s USB 2 0 extension cable for desktop PCs 802 1 1g 54Mb ps ...

Страница 13: ...ntrol Center right click menu Right clicking the Control Center icon displays the right click menu The following sections describe the right click menu utilities Installation procedures Cont 2 Follow the installation wizard When Found New Hardware dialog box appears select Install automatically and follow the instructions 3 Configure the ASUS USB Wireless LAN Adapter Aftercompletinginstallation co...

Страница 14: ...e Click Finish to exit the wizard or click Next to continue with more advanced features 1 Select Create a new and click Next to use the simplest configuration or select an other option first 2 Enter the SSID name of the access point that you wish to connect to Select Data encryp tion if secured connections are enabled 6 Setup is complete You can review your set tings here 5 Select your Internet co...

Страница 15: ...ne Touch Wizard existing LAN Use the One Touch Wizard to setup your wireless connection 3 Setup is complete Click Finish to exit the wizard 1 Select Connect to and click Next to use the simplest configuration or select another option first 2 Select an AP from the available networks ...

Страница 16: ...quality on the Connection page Click OK to exit the utility 5 Check the Status page to see the Asso ciation State It should show Connected xx xx xx xx xx xx 3 Use Site Survey if you don t know the name of your access point s 4 Encryption settings must also match those set in the access point Ask your network administrator about settings if necessary Click Apply to save your settings 1 Right click ...

Страница 17: ...n on Inter net Connection Sharing 2 Drag and drop a wired network connection next to the globe icon 4 You can easily switch between SoftAP and Station mode by right clicking the taskbar icon and selecting A S Change Mode ICS is used to share this computer s Internet connection with the rest of the computers on your network When this computer is connected to the Internet communication to and from t...

Страница 18: ...t Filtersprovidenetworksecurityorimprove performance by eliminating broadcast multicast packets from the radio network TheAccessControlList ACL containsMACaddressesforwirelessclientsallowed to associate with theAP This provides security by preventing unauthorized access The AP also uses a disallowed address list of destinations This feature prevents theAPfrom communicating with specified destinati...

Страница 19: ...eAssociationTableshowsclients that are currently connected to the Soft AP The Event Log tracks messages associated with the Soft AP IMPORTANT If the end points of a chain are connected to each other a loop is created Normally it is advised to avoid loops involv ing bridges as it can lead to performance breakdowns and broad cast and multicast storms Soft AP Windows XP Only Cont ...

Страница 20: ...20 ASUS USB Wireless LAN Adapter Chapter 2 Installation Chapter 2 Installation ...

Страница 21: ...ccess point and connection to the Internet Refer to the table below for icon indications Infrastructure network wireless LAN adapter to an access point Ad hoc network wireless LAN adapter to other Wi Fi device Linked Not Linked Connected to the Internet Excellent link quality and Excellent link quality but not connected to the Internet connected to the Internet Good link quality and Good link qual...

Страница 22: ...ectionsfordetailsontheseutilitiesand softwares Control Center left click menu Left clicking the Control Center icon displays the left click menu Search Connect View available wireless networks within range Wireless Option Sets your Windows XP wireless networking environment The Wireless Option window appears when you select this option Select OnlyuseASUSutilities and disable XP wireless function t...

Страница 23: ...ter AssociationState Thisfielddisplaysthe connectionstatusandMACaddressofthe network where the system is connected Service Set Identifier SSID This field displaystheSSIDofthenetworktowhich the card is associated or is intending to join The SSID is a group name shared by every member of a wireless network Only client PCs with the same SSID are allowed to establish a connection The MACAddress field ...

Страница 24: ...ify a connection to a particular host name or IP address Connection tab The Connection tab provides real time information on connection throughput frame errors signal strength link quality and overall connection quality in graphical representation Rescan button Click to allow wireless LAN adapter to scan available wireless networks and to connect to the network with the best signal quality Change ...

Страница 25: ...onfigure the ping session by assigningthesizeandcountofpacket to send and the time limit for a ping session to continue in milliseconds 3 Click the Ping button During the ping session the Ping button toggles into a Stop button Click Stop anytime to cancel the ping session The session field displays information on the verified connection including the roundtriptime minimum maximum and average and p...

Страница 26: ...LAN and increase network security Set the SSID to a null string to allow your station to connect to any available access point Null string may not be used inAd hoc mode Channel In Infrastructure mode wireless LAN adapter automatically tunes in to the access point channel InAd hoc mode select a channel that is allowed for use in your country region Data Rate Sets the data transmission rate to Fix o...

Страница 27: ...SCII characters Two ways to assign WEP keys Manual Assignment For a 64 bit encryption enter 10 hexadecimal digits 0 9 a f A F or5ASCIIcharactersineachofthefourWEPkeys For128 bitencryption enter 26 hexadecimal digits 0 9 a f A F or 13ASCII characters in each of the four WEP keys AutomaticGeneration Typeacombinationofupto64letters numbers orsymbols in the Passphrase field The Wireless Settings utili...

Страница 28: ...ork mode AP indicates an Infrastructure network type STA indicates an Ad hoc network type WEP shows whether a network has an enabled On or disabled Off WEP encryption SelectanavailablenetworkandclickConnecttoestablishconnection ClickSearch to rescan available networks Note After assigning the WEP keys click APPLY to save and activate the encryption Manually assigned encryptions are more secure tha...

Страница 29: ... Link State for easy identification Refer to the table below for icon indications Table of Icon Indications About Wireless Settings ClicktheAbouticontoviewthesoftware version driver version and copyright information Excellent link quality Infrastructure Not linked Infrastructure Good link quality Infrastructure Linked Ad hoc Fair link quality Infrastructure Not linked Ad hoc Poor link quality Infr...

Страница 30: ...file to use Mobile Manager Click this button to launch the Mobile Manager utility See section 3 2 Mobile Manager for details Site Monitor Click this button to launch the Site Monitor utility See section 3 3 Site Monitor for details Help Menu The Control Center utility has a Help menu to guide you in using the Control Center and Wireless Settings utilities Right click the Control Center icon then s...

Страница 31: ...ocation To launch the Mobile Manager utility 1 ClicktheWindows Startbutton SelectPrograms ASUSUtility WLAN Card Mobile Manager or right click the Control Center icon on the Windows taskbar then select Mobile Manager 2 The Mobile Manager main window appears You may use the Mobile Manager utility main window to create edit or activate a configuration The main window displays the menu bar tool bar an...

Страница 32: ...o another association you have specified when changes to an existing association occured If no associations are made Auto Roaming automaticallyconnectstoawirelessnetworkbasedonyourspecifiedconfigurations Activate Configuration Applies the configuration you selected from the list Follow the screens instructions to activate a configuration Note Activating a configuration requires system restart when...

Страница 33: ...list of available configurations Details Displays the name type and description of a selected configuration Help menu Contents Displays the WinHelp window for online help About Mobile Manager Displays the Mobile Manager version number and copyright information Click on the ASUS logo to open the ASUS website Creating a new configuration To create a new configuration 1 Launch the New Configuration W...

Страница 34: ...puterhasaninstallednetworkinterfacecardotherthanASUSUSBWireless LAN Adapter Dialup Networking Configuration Select this option if your computer has an installed modem 3 Enter the name and description of theconfigurationyouwishtocreate then click Next 2 Choose the type of configuration you want to create The configuration types are described below Click Next when done 4 Configure the wireless setti...

Страница 35: ...s the current system settings Click Next when done 6 Enterthecomputername thenclick Next 7 Use this window to set the proxy server and printer sharing Click Advanced to display the proxy server and printer sharing options Click Next when finished 8 Check the Activate Configuration Now option to start using the created configuration The Mobile Manager window displays the created configuration when ...

Страница 36: ...Network settings Wireless tab Priority of Preferred Network This field allows you to select the priority of the preferred network Network Type Infrastructure Select the Infrastructure mode to establish connection to an access point Ad hoc Select the Ad hoc mode to communicate directly with other WirelessLANdeviceswithoutusingan access point Editing a configuration To edit a configuration 1 Select ...

Страница 37: ...P encryption The WEP Key is a 64 bit 5 byte or 128 bit 13 byte hexadecimal digit use to encrypt transmitted data packets and decrypt received data packets Network settings Identification tab Computer name Assign your computer a unique name of up to 15 characters The computer name allows other users in a network to recognize your computer The computer name is generally the same with the DNS hostnam...

Страница 38: ...his button to delete a selected gateway address TCP IP settings DNS tab TheDNStaballowsyoutoconfiguretheDNSsettingsoftheselectedconfiguration This tab also allows you to add a DNS server and arrange them in order of their use You may also assign a DNS suffix for a specified DNS server TCP IP settings WINS tab The WINS tab allows you to configure the WINS settings of the selected configuration This...

Страница 39: ...Intranet make sure you type its address in this box You may use wild cards to match domain and host names or addresses for example company com 192 72 111 Bypass proxy server for local addresses This option allows you to use the proxy server for all local Intranet addresses Note You may gain access to local addresses easier and faster if you do not use the proxy server Sharing settings I want to se...

Страница 40: ...r Click the Windows Start button thenselectPrograms ASUSUtility WLAN Card Site Monitor or Right click the Control Center icon on the Windows taskbar then select Site Monitor The Site Monitor survey message appears Click OK Site Monitor main window The Site Monitor main window displays the available wireless connections and the signal to noise SNR value of a selected connection Note Some Access Poi...

Страница 41: ...se level measurements The higher the SNR the better the connection quality Communication Quality This indicates the communication quality of the Basic Service Set to which the station is connected Signal Level This line specifies the average signal level of the Basic Service Set to which the station is connected Noise Level Specifies the average noise level of the Frequency Channel currently used ...

Страница 42: ...E Me users Select the Device Manager tab Windows 2000 XP users Select the Hardware tab then click the Device Manager button 4 Click the symbol preceeding the NetworkAdapters item then check the ASUS 802 11 Network Adapter item A yellow exclamation point or a red plus sign preceeding the network adapter means that the device driver is not properly installed Re install the device driver following th...

Страница 43: ... and the AP Make sure the network protocol parameters IPaddress subnet mask gateway and DNS of your computer are correctly set Checktheproxysettingsofthewebbrowser I cannot connect to another station with a wireless LAN device Check if the Network Type of the device is set to Ad hoc mode Check if the device has the sameService Set Identifier SSID with that of the other station There is poor signal...

Страница 44: ... Adapter to the USB port ThiswarningmesageappearswhenyouplugtheASUSUSBWirelessLANAdapter to a USB 1 1 port For Windows XP users you need to upgrade your OS to Service Pack 1 to convert your USB ports to USB 2 0 For Windows 2000 users you must install Service Pack 4 in order to convert your USB ports into USB 2 0 You can download these service packs from the Windows Update website windowsupdate mic...

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