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3-5

ASUS VS24A Series LCD Monitor 

3.3  Troubleshooting (FAQ)

Problem

Possible.Solution

Power  LED is not ON

•  Press the   button to check if the monitor 

is in the ON mode.

•  Check if the power cord is properly 

connected to the monitor and the power 

outlet. 

The power LED lights amber and there is 

no screen image 

•  Check if the monitor and the computer are 

in the ON mode.

•  Make sure the signal cable is properly 

connected the monitor and the computer.

•  Inspect the signal cable and make sure 

none of the pins are bent.

•  Connect the computer with another 

available monitor to check if the computer 

is properly working.

Screen image is too light or dark

•  Adjust the Contrast and Brightness 

settings via OSD.

Screen image is not centered or sized 

properly

•  Press the 

 button for 2-4 seconds 

to automatically adjust the image (for VGA 

mode only).

•  Adjust the H-Position or V-Position 

settings via OSD.

Screen image bounces or a wave pattern is 

present in the image

•  Make sure the signal cable is properly 

connected to the monitor and the 

computer.

•  Move electrical devices that may cause 

electrical interference.

Screen image has color defects (white does 

not look white)

•  Inspect the signal cable and make sure 

that none of the pins are bent. 

•  Perform All Reset via OSD.

•  Adjust the R/G/B color settings or select 

the Color Temperature via OSD.

Screen image is blurry or fuzzy

•  Press the 

 button for 2-4 seconds 

to automatically adjust the image (for VGA 

mode only).

•  Adjust the Phase and Clock settings via 

OSD.

No sound or sound is low

•  Ensure that the HDMI cable is properly 

connected to the monitor and the 

computer.

•  Adjust the volume settings of both your 

monitor and HDMI device. 

•  Ensure that the computer sound card 

driver is properly installed and activated.

Содержание VS24A Series

Страница 1: ...VS24A Series LCD Monitor User Guide ...

Страница 2: ...CHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE IN NO EVENT SHALL ASUS ITS DIRECTORS OFFICERS EMPLOYEES OR AGENTS BE LIABLE FOR ANY INDIRECT SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES INCLUDING DAMAGES FOR LOSS OF PROFITS LOSS OF BUSINESS LOSS OF USE OR DATA INTERRUPTION OF BUSINESS AND THE LIKE EVEN IF ASUS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES ARISING FROM ANY DEFECT OR ERROR IN ...

Страница 3: ...Fit Function 1 4 Chapter 2 Setup 2 1 Assembling the monitor arm base 2 1 2 2 Adjusting the monitor 2 1 2 3 Detaching the arm base for VESA wall mount 2 2 2 4 Connecting the cables 2 3 2 5 Turning on the monitor 2 3 Chapter 3 General instructions 3 1 OSD On Screen Display menu 3 1 3 1 1 How to reconfigure 3 1 3 1 2 OSD function introduction 3 1 3 2 Specifications summary 3 4 3 3 Troubleshooting FAQ...

Страница 4: ...y one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment to an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help The use of shielded cables for connection of the monitor to the graphics card is required...

Страница 5: ...r supply to your home consult your dealer or local power company Use the appropriate power plug which complies with your local power standard Do not overload power strips and extention cords Overloading can result in fire or electric shock Avoid dust humidity and temperature extremes Do not place the monitor in any area where it may become wet Place the monitor on a stable surface Unplug the unit ...

Страница 6: ...he monitor and cause an electric shock The following symptoms are normal with the monitor You may find slightly uneven brightness on the screen depending on the desktop pattern you use When the same image is displayed for hours an afterimage of the previous screen may remain after switching the image The screen will recover slowly or you can turn off the Power Switch for hours When the screen beco...

Страница 7: ...de optional documentation that may have been added by your dealer These documents are not part of the standard package Takeback Services ASUS recycling and takeback programs come from our commitment to the highest standards for protecting our environment We believe in providing solutions for our customers to be able to responsibly recycle our products batteries and other components as well as the ...

Страница 8: ...viii ...

Страница 9: ...ost of features that enhance your viewing experience With these features you can enjoy the convenience and delightful visual experience that the monitor brings to you 1 2 Package contents Check your package for the following items LCD monitor Monitor base Quick start guide Warranty card Power cord VGA cable DVI cable If any of the above items is damaged or missing contact your retailer immediately...

Страница 10: ...k to the previous menu when the OSD menu is active Automatically adjusts the image to its optimized position clock and phase by pressing this button for 2 4 seconds for VGA mode only 2 Decreases values or moves your selection left down QuickFit hotkey Please refer to 1 3 3 QuickFit function 3 MENU button Turns on the OSD menu Enacts the selected OSD menu item ...

Страница 11: ... below table Status Description Blue ON Amber Standby mode OFF OFF 1 3 2 Back view 6 Rear connectors 1 AC IN port This port connects the power cord 2 HDMI port This port is for connection with an HDMI compatible device 3 DVI port This 24 pin port is for PC Personal Computer DVI D digital signal connection 4 VGA port This 15 pin port is for PC VGA connection 5 Earphone jack This port is only availa...

Страница 12: ...uickFit hotkey and then press the MENU key to switch between different pattern sizes 1 Grid patterns The grid patterns facilitate designers and users to organize content and layout on a page and achieve a consistent look and feel Alignment Grid 2 Paper size QuickFit provides numerous commonly used standard paper sizes for users to view their documents in real size on the screen A4 Letter ...

Страница 13: ...ately view and edit their photos in real size on the screen Photo 4x6 3x5 2x2 Photo 8x10 5x7 When QuickFit is activated press the control buttons on the front panel to make adjustments The QuickFit OSD displayed in the lower right corner of the screen will guide users to make selections The QuickFit OSD shown on the screen is not accessible by tapping on it ...

Страница 14: ...1 6 Chapter 1 Product introduction ...

Страница 15: ...bundled screw We recommend that you cover the table surface with soft cloth to prevent damage to the monitor 2 2 Adjusting the monitor For optimal viewing we recommend that you look at the full face of the monitor then adjust the monitor to the angle that is most comfortable for you Hold the stand to prevent the monitor from falling when you change its angle The recommended adjusting angle is 20 t...

Страница 16: ... front of the monitor face down on a table 2 Remove the rubbers in the four screw holes Figure 1 3 Remove the base Figure 2 4 Pry the rear hinge cover Figure 3 5 Use a screwdriver to remove the four screws on the hinge Figure 4 then remove the hinge 1 2 Figure 1 Figure 2 Figure 3 Figure 4 We recommend that you cover the table surface with soft cloth to prevent damage to the monitor ...

Страница 17: ...VGA DVI HDMI port b Connect the other end of the VGA DVI HDMI cable to your computer s VGA DVI HDMI port c Tighten the two screws to secure the VGA DVI connector To use the earphone only when an HDMI cable is connected connect the end with plug type to the monitor s earphone jack When these cables are connected you can choose the desired signal from the Input Select item in the OSD menu 2 5 Turnin...

Страница 18: ...2 4 Chapter 2 Setup ...

Страница 19: ...t other functions repeat steps 1 3 3 1 2 OSD function introduction 1 Splendid This function contains six sub functions you can select for your preference Each mode has the Reset selection allowing you to maintain your setting or return to the preset mode Scenery Mode best choice for scenery photo display with SPLENDID Video Enhancement Standard Mode best choice for document editing with SPLENDID V...

Страница 20: ...only from this menu Sharpness the adjusting range is from 0 to 100 Trace Free adjusts the response time of the monitor Aspect Control adjusts the aspect ratio to Full 4 3 or OverScan only available for the HDMI input ASCR turns on off the ASCR ASUS Smart Contrast Ratio function Position adjusts the horizontal position H Position and the vertical position V Position of the image The adjusting range...

Страница 21: ...ontal position H Position the vertical position V Position of the OSD from 0 to 100 Adjusts the OSD timeout from 10 to 120 seconds Enables or disables the DDC CI function Adjusts the OSD background from opaque to transparent Information shows the monitor information Language there are 21 languages for your selection including English French German Italian Spanish Dutch Portuguese Russian Czech Cro...

Страница 22: ...SA wall mount 100 x 100 mm Kensington lock Yes Voltage rating AC 100 240V Power consumption Power On 30 W Standby 0 5 W Power Off 0 5 W Temperature Operating 0 C 40 C Temperature Non operating 20 C 60 C Dimensions W x H x D 561 6 mm x 440 9 mm x 205 5 mm machine 638 mm x 495 mm x 140 mm package Weight Esti 4 6 kg Net 6 8 kg Gross Multi languages 21 languages English French German Italian Spanish D...

Страница 23: ...4 seconds to automatically adjust the image for VGA mode only Adjust the H Position or V Position settings via OSD Screen image bounces or a wave pattern is present in the image Make sure the signal cable is properly connected to the monitor and the computer Move electrical devices that may cause electrical interference Screen image has color defects white does not look white Inspect the signal ca...

Страница 24: ...08 1366x768 47 712 P 59 79 P 85 5 1440x900 55 94 N 59 89 P 106 5 1600x1200 75 00 P 60 00 P 162 1680x1050 65 29 N 60 00 P 146 25 1920x1080 67 5 P 60 00 P 148 5 1920x1200 Reduced Blanking 74 038 P 59 95 N 154 Modes not listed in the table may not be supported For optimal resolution we recommend that you choose a mode listed in the table above This monitor supports full HD 480p 576p 720p 1080i p vide...

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