Chapter 3: General Instruction
3-5
3.3
Troubleshooting (FAQ)
Problem
Possible Solution
Power LED is not ON
•
Press the button to check if the monitor
is in the ON mode.
• Check if the power cord is properly
connected to the monitor and the power
outlet.
The power LED lights amber and there is no
screen image
•
Check if the monitor and the computer are
in the ON mode.
• Make sure the signal cable is properly
connected the monitor and the computer.
•
Inspect the signal cable and make sure
none of the pins are bent.
•
Connect the computer with another
available monitor to check if the computer
is properly working.
Screen image is too light or dark
•
Adjust the Contrast and Brightness
settings via OSD.
Screen image bounces or a wave pattern is
present in the image
• Make sure the signal cable is properly
connected to the monitor and the
computer.
• Move electrical devices that may cause
electrical interference.
Screen image has color defects (white does
not look white)
•
Inspect the signal cable and make sure
that none of the pins are bent.
• Perform Reset via OSD.
• Adjust the R/G/B color settings or select
the Color Temperature via OSD.
3D function is not well working
• Make sure the bundled dual-link DVI cable
is properly connected to the monitor and a
compatible NVIDIA-GPU graphics card.
• Make sure the NVIDIA® 3D glasses and
IR emitter are properly connected to the
computer via USB cables.
•
Make sure the computer was installed with
Microsoft® Windows Vista or Windows 7
operating system, and required NVIDIA
3D drivers.
•
Make sure screen resolution setting is
1920x1080 at 120Hz, 110Hz or 100Hz.
• Visit NVIDIA website (http://www.nvidia.
com/) for more information about system
requirements, setup instructions, and PC
games supported.
