PCI-G31 WLAN Card User Manual
23
ASUS WLAN Card
6. Troubleshooting
This chapter provides solutions to problems which you may encounter when
installing or using the ASUS PCI-G31 WLAN card. Contact a qualified service
technician for assistance if the problem still exists after you have performed the
troubleshooting solutions.
How do I verify that my WLAN card is installed properly?
1. Right-click
My Computer
from the
Start
menu, then select
Properties
.
2. Select the
Hardware
tab, then click
Device Manager
.
3. Double-click
Network adapters
.
4. Double-click
Ralink Turbo Wireless LAN Card
. A
Ralink Turbo Wireless LAN
Card Properties
window appears.
5. Check
Device status
to see if the WLAN Card is working properly.
There is a yellow exclamation mark or a yellow question mark over
the icon of Ralink Turbo Wireless LAN Card in the Device Manager
window.
In this case, you have to update/reinstall the WLAN card driver.
1. On the
Ralink Turbo Wireless LAN Card Properties
window, select the
Driver
tab.
2. Click
Update Driver
.
3. A
Hardware Update Wizard
window appears. Follow the onscreen instructions
to complete the installation of the WLAN card driver.
My WLAN card cannot connect to any Access Points.
• Check if
Network Type
is set to the
Infrastructure
mode.
• Check if the
SSID
of your WLAN card is the same as that of the access point
you want to connect to.
• Check if the
Encryption
settings of your WLAN card are the same as those of
the access point you want to connect to.
