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3-8

ASUS LCD Monitor PB238Q Series

3.3 

Troubleshooting (FAQ)

Problem

Possible Solution

Power  LED is not ON

•  Press the   button to check if the monitor is in the 

ON mode.

•  Check if the power cord is properly connected to the 

monitor and the power outlet.

The power LED lights amber and 

there is no screen image

•  Check if the monitor and the computer are in the 

ON mode.

•  Make sure the signal cable is properly connected 

the monitor and the computer.

•  Inspect the signal cable and make sure none of the 

pins are bent.

•  Connect the computer with another available 

monitor to check if the computer is properly working.

Screen image is too light or dark •  Adjust the Contrast and Brightness settings via 

OSD.

Screen image is not centered or 

sized properly

•  Press the 

 button for two seconds to 

automatically adjust the image.

•  Adjust the H-Position or V-Position settings via 

OSD.

Screen image bounces or a wave 

pattern is present in the image

•  Make sure the signal cable is properly connected to 

the monitor and the computer.

•  Move electrical devices that may cause electrical 

interference.

Screen image has color defects 

(white does not look white)

•  Inspect the signal cable and make sure that none of 

the pins are bent.

•  Perform Reset via OSD.

•  Adjust the R/G/B color settings or select the Color 

Temperature via OSD.

Screen image is blurry or fuzzy

•  Press the 

 button for two seconds to 

automatically adjust the image (for VGA mode only).

•  Adjust the Phase and Clock settings via OSD.

No sound or sound is low

•  Ensure that the audio cable is properly connected to 

the monitor and the computer.

•  Adjust the volume settings of both your monitor and 

computer.

•  Ensure that the computer sound card driver is 

properly installed and activated.

Содержание PB238Q

Страница 1: ...PB238Q Series LCD Monitor User Guide ...

Страница 2: ...INESS AND THE LIKE EVEN IF ASUS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES ARISING FROM ANY DEFECT OR ERROR IN THIS MANUAL OR PRODUCT SPECIFICATIONS AND INFORMATION CONTAINED IN THIS MANUAL ARE FURNISHED FOR INFORMATIONAL USE ONLY AND ARE SUBJECT TO CHANGE AT ANY TIME WITHOUT NOTICE AND SHOULD NOT BE CONSTRUED AS A COMMITMENT BY ASUS ASUS ASSUMES NO RESPONSIBILITY OR LIABILITY FOR ANY ERR...

Страница 3: ...t interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiv...

Страница 4: ...er source indicated on the label If you are not sure of the type of power supply to your home consult your dealer or local power company Use the appropriate power plug which complies with your local power standard Do not overload power strips and extention cords Overloading can result in fire or electric shock Avoid dust humidity and temperature extremes Do not place the monitor in any area where ...

Страница 5: ...he screen may flicker during the initial use due to the nature of the fluorescent light Turn off the Power Switch and turn it on again to make sure that the flicker disappears You may find slightly uneven brightness on the screen depending on the desktop pattern you use When the same image is displayed for hours an afterimage of the previous screen may remain after switching the image The screen w...

Страница 6: ...e updates 1 ASUS websites The ASUS websites worldwide provide updated information on ASUS hardware and software products Refer to http www asus com 2 Optional documentation Your product package may include optional documentation that may have been added by your dealer These documents are not part of the standard package ...

Страница 7: ...your viewing experience With these features you can enjoy the convenience and delightful visual experience that the PB238Q Series brings you 1 2 Package contents Check your PB238Q Series LCD monitor package for the following items LCD monitor Power Cord VGA Cable DVI Cable DisplayPort Cable USB Cable Cable Tie Audio Cable Quick Start Guide Warranty Card If any of the above items is damaged or miss...

Страница 8: ...the power indicator is shown below Status Description White ON Amber Standby mode OFF OFF 2 Input Select Button Press this button to select input source Press button Input Select button to display HDMI DisplayPort signals after you connect HDMI DisplayPort cable with the monitor 3 Button Press this button to decrease values or to move your selection left down This is also a hot key for Volume adju...

Страница 9: ...s button to select a desired preset mode Press this button to exit the OSD menu or to go back to the previous menu when the OSD menu is active Press this button for 2 4 seconds to automatically adjust the image to its optimized position clock and phase for VGA mode only 7 QuickFit button Press this button to activate the QuickFit function designed for alignment The QuickFit function contains 7 pag...

Страница 10: ... DisplayPort compatible device 4 HDMI port This port is for connection with an HDMI compatible device 5 DVI port This 24 pin port is for PC Personal Computer DVI D digital signal connection 6 VGA port This 15 pin port is for PC VGA connection 7 Audio Line in Port 8 USB upstream port This port is for connection with a USB upstream cable 9 USB downstream ports These ports are for connection with USB...

Страница 11: ...ion contains three patterns 1 Grid 2 Paper size 3 Photo size 1 Grid patterns The grid patterns facilitate designers and users to organize content and layout on a page and achieve a consistent look and feel Alignment Grid QuiFit Alignment Grid Alignment Grid 2 Paper size QuickFit provides numerous commonly used standard paper sizes for users to view their documents in real size on the screen Letter...

Страница 12: ...arious real photo sizes displayed in the QuickFit function provides photographers and other users to accurately view and edit their photos in real size on the screen Photo 4x6 3x5 2x2 Photo 8x10 5x7 QuiFit 4x6 3x5 2x2 4x6 3x5 2x2 QuiFit 8x10 5x7 8x10 5x7 ...

Страница 13: ...down on a clean table 2 Use a screwdriver to remove the four screws on the arm Figure 1 and then detach the arm stand from the monitor Figure 2 We recommend that you cover the table surface with soft cloth to prevent damage to the monitor Hold the stand of the monitor while removing the screws Figure 1 Figure 2 The VESA wall mount kit 100 x 100 mm is purchased separately Use only the UL Listed Wal...

Страница 14: ...ing when you change its angle You can adjust the monitor s angle from 20 to 5 and it allows 60 swivel adjustment from either left or right You can also adjust the monitor s height within 10cm 10cm 5 20 60 0 60 Pivoting the monitor 1 Lift the monitor to the highest position 2 Tilt the monitor to its maximum angle 3 Pivot the monitor clockwise to the angle you need 5 20 1 2 3 It is normal that the m...

Страница 15: ...t the other end of the VGA HDMI DVI DisplayPort cable to your computer s VGA HDMI DVI DisplayPort jack c Tighten the two screws to secure the VGA DVI connector To connect the audio cable Plug one end of the audio cable to the monitor s Audio Line in Port Connect the other end of the audio cable to your computer s audio Port To use the USB ports Plug the smaller end type B of the USB upstream cable...

Страница 16: ...ate the OSD menu 2 Press and to navigate through the functions Highlight and activate the desired function by pressing the MENU button If the function selected has a sub menu press and again to navigate through the sub menu functions Highlight and activate the desired sub menu function by pressing the MENU button 3 Press and to change the settings of the selected function 4 To exit the OSD menu pr...

Страница 17: ...NDID Video Intelligence Standard Mode This is the best choice for document editing with SPLENDID Video Intelligence Theater Mode This is the best choice for movie watching with SPLENDID Video Intelligence Game Mode This is the best choice for game playing with SPLENDID Video Intelligence Night View Mode This is the best choice for playing dark scene game or watching movie with SPLENDID Video Intel...

Страница 18: ...tness The adjusting range is from 0 to 100 The button is also a hot key to activate this function Contrast The adjusting range is from 0 to 100 Saturation The adjusting range is from 0 to 100 Color Temp Contain three preset color modes Cool Normal Warm and one User Mode Skin Tone Contain three color modes including Reddish Natural and Yellowish In the User Mode colors of R Red G Green and B Blue a...

Страница 19: ... the response time by Over Drive technology The adjusting range is from lower 0 to faster 100 Aspect Control Adjust the aspect ratio to Full 4 3 or Over Scan only available for HDMI input ASCR Select ON or OFF to enable or disable dynamic contrast ratio function Position Adjust the horizontal position H Position and the vertical position V Position of the image The adjusting range is from 0 to 100...

Страница 20: ... Volume Adjust the output volume level Mute Mute the output volume Source Adjust audio source to Line In or HDMI only available for HDMI input Adjust audio source to Line In or DisplayPort only available for DisplayPort input 5 Input Select Select the input source from VGA DVI HDMI or DisplayPort PB238 Splendid Color Image Sound Input Select Move Menu Exit System Setup VGA DVI HDMI DisplayPort ...

Страница 21: ...ctivate the demo mode for the Splendid function OSD Setup Adjust the horizontal position H Position vertical position V Position OSD Timeout DDC CI and Transparency of the OSD screen Language Select OSD language The selections are English French German Spanish Italian Dutch Russian Traditional Chinese Simplified Chinese and Japanese Information Display the monitor information All Reset Set to Yes ...

Страница 22: ... 6ms Gray to Gray Satellite Speaker 2W x 2 stereo Earphone Output No Sound from HDMI Yes HDMI input Yes DVI input DVI with HDCP D Sub input Yes DisplayPort input Yes Audio Line in Yes Power ON Consumption 50W Tilt 5 20 VESA Wall Mounting Yes 100mm x 100mm Phys Dimension WxHxD 549x396x201mm Box Dimension WxHxD 671x253x386mm Net Weight Esti 6 2kg Gross Weight Esti 9 1kg Voltage Rating AC 100 240V Bu...

Страница 23: ...utton for two seconds to automatically adjust the image Adjust the H Position or V Position settings via OSD Screen image bounces or a wave pattern is present in the image Make sure the signal cable is properly connected to the monitor and the computer Move electrical devices that may cause electrical interference Screen image has color defects white does not look white Inspect the signal cable an...

Страница 24: ...5kHz 1680x1050 60Hz 65 29kHz 1920x1080 60Hz 67 5kHz IBM Modes Factory Preset Timing D SUB DVI D HDMI inputs Resolution Refresh Rate Horizontal Frequency 640x350 70Hz 31 469kHz 720x400 70Hz 31 469kHz MAC Modes Factory Preset Timing D SUB DVI D HDMI inputs Resolution Refresh Rate Horizontal Frequency 640x480 67Hz 35kHz 832x624 75Hz 49 725kHz VESA Modes User Available Timing Resolution Refresh Rate H...

Страница 25: ...Hz 50Hz 37 5kHz 1280x720P 59 94 60Hz 44 955 45kHz 1920x1080i 50Hz 28 125kHz 1920x1080i 59 94 60Hz 33 716 33 75kHz HDMI Supported Optional Timing Resolution Refresh Rate Horizontal Frequency 1440x480P 59 94 60Hz 31 469 31 5kHz 1440x480P 59 94 60Hz 31 469 31 5kHz 1440x576P 50Hz 31 25kHz 1440x576P 50Hz 31 25kHz 1920x1080P 50Hz 56 25kHz 1920x1080P 59 94 60Hz 67 433 67 5kHz The modes not listed in the ...

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