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3-9

ASUS PB328 Series LCD Monitor 

3.3 

Troubleshooting (FAQ)

Problem

Possible.Solution

Power  LED is not ON

•  Press the   button to check if the monitor 

is in the ON mode.

•  Check if the power cord is properly 

connected to the monitor and the power 

outlet. 

•  Check if the power switch is ON.

The power LED lights amber and there is 

no screen image 

•  Check if the monitor and the computer are 

in the ON mode.

•  Make sure the signal cable is properly 

connected the monitor and the computer.

•  Inspect the signal cable and make sure 

none of the pins are bent.

•  Connect the computer with another 

available monitor to check if the computer 

is properly working.

Screen image is too light or dark

•  Adjust the Contrast and Brightness 

settings via OSD.

Screen image is not centered or sized 

properly

•  Adjust the H-Position or V-Position 

settings via OSD.

Screen image bounces or a wave pattern is 

present in the image

•  Make sure the signal cable is properly 

connected to the monitor and the 

computer.

•  Move electrical devices that may cause 

electrical interference.

Screen image has color defects (white does 

not look white)

•  Inspect the signal cable and make sure 

that none of the pins are bent. 

•  Perform All Reset via OSD.

•  Adjust the R/G/B color settings or select 

the Color Temperature via OSD.

Screen image is blurry or fuzzy

•  Adjust the Phase and Clock settings via 

OSD.

No sound or sound is low

•  Ensure that the HDMI/DisplayPort cable is 

properly connected to the monitor and the 

computer.

•  Adjust the volume settings of both your 

monitor and HDMI/DisplayPort device. 

•  Ensure that the computer sound card 

driver is properly installed and activated.

Содержание 488242

Страница 1: ...PB328 Series LCD Monitor User Guide ...

Страница 2: ...ANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE IN NO EVENT SHALL ASUS ITS DIRECTORS OFFICERS EMPLOYEES OR AGENTS BE LIABLE FOR ANY INDIRECT SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES INCLUDING DAMAGES FOR LOSS OF PROFITS LOSS OF BUSINESS LOSS OF USE OR DATA INTERRUPTION OF BUSINESS AND THE LIKE EVEN IF ASUS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES ARISING FROM ANY DEFECT OR ERROR IN TH...

Страница 3: ... Back view 1 3 1 3 3 QuickFit Function 1 4 Chapter 2 Setup 2 1 Detaching the arm base for VESA wall mount 2 1 2 2 Adjusting the monitor 2 2 2 3 Connecting the cables 2 3 2 4 Turning on the monitor 2 4 Chapter 3 General instructions 3 1 OSD On Screen Display menu 3 1 3 1 1 How to reconfigure 3 1 3 1 2 OSD function introduction 3 1 3 2 Specifications summary 3 8 3 3 Troubleshooting FAQ 3 9 3 4 Suppo...

Страница 4: ...y one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment to an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help The use of shielded cables for connection of the monitor to the graphics card is required...

Страница 5: ...ies with your local power standard Do not overload power strips and extention cords Overloading can result in fire or electric shock Avoid dust humidity and temperature extremes Do not place the monitor in any area where it may become wet Place the monitor on a stable surface Unplug the unit during a lightning storm or if it will not be used for a long period of time This will protect the monitor ...

Страница 6: ...he monitor and cause an electric shock The following symptoms are normal with the monitor You may find slightly uneven brightness on the screen depending on the desktop pattern you use When the same image is displayed for hours an afterimage of the previous screen may remain after switching the image The screen will recover slowly or you can turn off the Power Switch for hours When the screen beco...

Страница 7: ...de optional documentation that may have been added by your dealer These documents are not part of the standard package Takeback Services ASUS recycling and takeback programs come from our commitment to the highest standards for protecting our environment We believe in providing solutions for our customers to be able to responsibly recycle our products batteries and other components as well as the ...

Страница 8: ...e year product warranty Minimum three year availability of spare parts Product takeback Packaging Limits on hazardous substances in product packaging Packaging prepared for recycling Ergonomic User centered design Visual ergonomics in products with a display Adjustability for user comfort displays headsets Acoustic performance protection against sound spikes headsets and fan noise projectors compu...

Страница 9: ...your viewing experience With these features you can enjoy the convenience and delightful visual experience that the monitor brings to you 1 2 Package contents Check your package for the following items LCD monitor Quick start guide Warranty card Power cord HDMI cable DisplayPort cable VGA cable Dual DVI cable Audio cable USB 3 0 cable Cable tie If any of the above items is damaged or missing conta...

Страница 10: ... Lock function between on and off with a long press for 5 seconds 3 Input select button Selects an available input source Press button Input Select button to display VGA Dual DVI HDMI or DisplayPort signals after you connect VGA Dual DVI HDMI DisplayPort cable with the monitor 4 QuickFit button This is a hotkey to activate the QuickFit function designed for alignment The QuickFit function contains...

Страница 11: ...ber Standby mode Off Off 1 3 2 Back view 11 1 2 3 4 5 6 7 8 9 10 Rear connectors 1 Kensington lock slot 2 Power switch Press the switch to turn on off power 3 AC IN port This port connects the power cord 4 DVI port This 24 pin port is for PC Personal Computer DVI D digital signal connection 5 DisplayPort in This port is for connection with a DisplayPort compatible device 6 HDMI port This port is f...

Страница 12: ...uper Speed USB 3 0 compatible 1 3 3 QuickFit Function The QuickFit function contains three kinds of patterns 1 Grid patterns 2 Paper size 3 Photo size To activate the patterns press the QuickFit button Use the Menu 5 way button to select a desired pattern You can move the button up down left right to change the pattern s position if needed Note that all the patterns can be moved left right accrodi...

Страница 13: ...view their documents in real size on the screen A3 A4 A3 A4 B4 B5 B4 B5 Letter Letter 3 Photo size The various real photo sizes displayed in the QuickFit function provides photographers and other users to accurately view and edit their photos in real size on the screen Photo 4x6 3x5 2x2 Photo 8x10 5x7 3x5 2x2 4x6 5x7 8x10 ...

Страница 14: ...1 6 Chapter 1 Product introduction ...

Страница 15: ... front of the monitor face down on a table 2 Press the release button and then detach the arm base from the monitor Figure 2 1 2 We recommend that you cover the table surface with soft cloth to prevent damage to the monitor The VESA wall mount kit 100 x 100 mm is purchased separately Use only the UL Listed Wall Mount Bracket with minimum weight load 22 7kg Screw size M4 x 10 mm Figure 1 Figure 2 ...

Страница 16: ...its angle You can adjust the monitor s angle from 25 to 5 and it allows 60 swivel adjustment from either left or right You can also adjust the monitor s height within 150 mm 5 25 60 0 60 150mm Pivoting the monitor 1 Lift the monitor to the highest position 2 Tilt the monitor to its maximum angle 3 Pivot the monitor clockwise to the angle you need 5 25 It is normal that the monitor slightly shakes ...

Страница 17: ...ure the VGA Dual DVI connector To connect the audio cable connect one end of the audio cable to the monitor s Audio in port the other end to the computer s audio out port To use the earphone connect the end with plug type to the monitor s earphone jack when an HDMI or DisplayPort signal is fed To use the USB 3 0 ports Take the supplied USB 3 0 cable and plug the smaller end type B of the USB upstr...

Страница 18: ...2 4 Chapter 2 Setup 2 4 Turning on the monitor Press the power button See page 1 2 for the location of the power button The power indicator lights up in white to show that the monitor is ON ...

Страница 19: ...he sub menu functions Highlight the desired sub menu function and press the Menu 5 way button or move the Menu 5 way button to activate it 3 Move the Menu 5 way button up down to change the settings of the selected function 4 To exit and save the OSD menu press the button or move the Menu 5 way left repeatedly until the OSD menu disappears To adjust other functions repeat steps 1 3 3 1 2 OSD funct...

Страница 20: ...eading Mode This is the best choice for book reading Darkroom Mode This is the best choice for a weak ambient light environment User Mode 1 User Mode 2 More items are adjustable in the color menu Function Standard Mode sRGB Mode Scenery Mode Reading Mode Darkroom Mode User Mode 1 User Mode 2 Brightness Yes Yes Yes Yes Yes Yes Contrast Yes No No No No Yes Saturation No No No No No Yes Hue No No No ...

Страница 21: ...rable Level 4 is optimized setting It is compliance with TUV Low Blue Light Certification The Brightness function is not user configurable 3 Color Set a desired color setting from this menu Brightness Contrast Saturation Hue Color Temp Gamma Advanced Setting Color Reset Splendid Blue Light Filter Color Image Sound PIP PBP Setting Input Select More PB328 Standard Mode DisplayPort 2560 x 1440 60Hz B...

Страница 22: ...ound PIP PBP Setting Input Select More Sharpness The adjusting range is from 0 to 100 Trace Free Adjusts the response time of the monitor Aspect Control Adjusts the aspect ratio to full 4 3 1 1 or OverScan 4 3 is only available when input source is in 4 3 format OverScan is only available for the HDMI input source VividPixel Enhances the outline of the displayed picture and generates high quality ...

Страница 23: ...ge Sound PIP PBP Setting Input Select More PB328 Standard Mode DisplayPort 2560 x 1440 60Hz Volume the adjusting range is from 0 to 100 Mute toggles the monitor sound between on and off Source decides the monitor sound comes from which source 6 PIP PBP Setting The PIP PBP Setting allows you to open up another sub window connected from another video source besides the main window from your original...

Страница 24: ...the main and sub windows Main window Sub window VGA DVI HDMI DisplayPort VGA Yes Yes Yes DVI Yes Yes Yes HDMI Yes Yes Yes DisplayPort Yes Yes Yes 7 Input Select In this function you can select your desired input source VGA DVI HDMI DisplayPort PB328 Standard Mode DisplayPort 2560 x 1440 60Hz Splendid Blue Light Filter Color Image Sound PIP PBP Setting Input Select More 8 System Setup Allows you to...

Страница 25: ...Indonesia Persian DisplayPort Selects DP 1 1 or DP 1 2 Keylock To disable all function keys Press the second button from the top over five seconds to cancel the key lock function Information Shows the monitor information Power Indicator Turns the power LED indicator on off All Reset Yes allows you to restore the default settings 9 Shortcut Defines the functions for Shortcut 1 and 2 buttons Shortcu...

Страница 26: ...tage AC 100 240V Power consumption Power On 89 9 W Typ Standby 0 5 W Typ Power Off 0 W Switch off Temperature Operating 0 C 40 C Temperature Non operating 20 C 60 C Dimension W x H x D with stand 734 4 mm x 615 mm x 240 mm machine 847 mm x 552 mm x 350 mm package Weight Esti 11 8 kg Net 16 5 kg Gross Multi languages 21 languages English French German Italian Spanish Dutch Portuguese Russian Czech ...

Страница 27: ...s settings via OSD Screen image is not centered or sized properly Adjust the H Position or V Position settings via OSD Screen image bounces or a wave pattern is present in the image Make sure the signal cable is properly connected to the monitor and the computer Move electrical devices that may cause electrical interference Screen image has color defects white does not look white Inspect the signa...

Страница 28: ... 98 P 60 02 P 108 00 1280x1024 79 98 P 75 02 P 135 00 1366x768 47 712 P 59 79 P 85 50 1440x900 55 94 N 59 89 P 106 50 1600x1200 75 00 P 60 00 P 162 00 1680x1050 65 29 N 60 00 P 146 25 1920x1080 67 5 P 60 00 P 148 5 1920x1200 Reduced Blanking 74 038 P 59 95 N 154 1920x1200 74 556 N 59 885 P 193 25 2560x1080 66 636 P 59 978 N 181 25 2560x1440 88 787 P 59 951 N 241 50 2560x1440 111 857 P 74 971 N 304...

Страница 29: ...ormat Horizational Frequency kHz Vertical Frequency Hz Pixel Rate MHz 480p 720 x 480 31 469 60 27 720p60 1280 x 720 45 60 74 25 576p 720 x 576 31 25 50 27 720p50 1280 x 720 37 5 50 74 25 1080p60 1920 x 1080 67 5 60 148 5 1080p50 1920 x 1080 56 25 50 148 5 ...

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