Error Messages
QL-850 User Guide
60
3.
If the top cover is closed and the error persists, ensure that the cover switch is engaged
when the door is closed. Bend the switch arm upward if necessary.
Error 100C - Maintenance Cartridge Missing
The printer cannot detect the maintenance cartridge.
Solutions
Use the following solutions to troubleshoot the issue. The most likely solutions are listed first,
followed by other possibilities. Check to see if the issue is resolved after performing each
recommended solution. If the issue is not resolved, proceed to the next solution. If the issue
persists after performing all solutions, contact Technical Support.
1.
Install the maintenance cartridge. If a maintenance cartridge is installed, try repositioning
it.
Press and release the power key to clear the error.
Error 100D - Transport not Installed
The printer cannot detect the transport unit.
Solutions
Use the following solutions to troubleshoot the issue. The most likely solutions are listed first,
followed by other possibilities. Check to see if the issue is resolved after performing each
recommended solution. If the issue is not resolved, proceed to the next solution. If the issue
persists after performing all solutions, contact Technical Support.
1.
Install the transport unit. If the transport unit is installed, try repositioning it.
Press and release the power key to clear the error.
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