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In case that the battery is charged, still plug the power adapter
and repeat the procedure again;
If the device does not turn on even after charging, contact
customer service or an authorized service center.
Phone turns off immediately after turning on
It is possible that the device has extremely low battery charge.
In this case, the system automatic
ally prevents the full discharge
to avoid loss of information and data stored. Before you retry to
turn on the device, charge it for at least 20 minutes and do not
unplug the power adapter from the socket during operation.
The battery runs out quickly
You may use functions that require a large expenditure of energy.
Most of the energy is spent on watching videos;
Try a more economical setting of the brightness of the screen;
The battery is discharged quickly during operation at low
temperature.
The battery does not charge
Make sure the power adapter is plugged into a working socket.
When you connect the adapter to the device, LED indicator of
battery charging must be lighted;
Make sure that you use a standard power adapter, not the adapter
from another de
vice;
Battery may not charge while working at high temperature.
The problem with making and/or receiving calls.
The notification of the network access error
The problem can be caused by a poor network signal. Move to a
location where the network signal is more stable;
