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Chapter 4 Software Support

After all the hardware has been installed, we suggest you go to our official website at
http://www.ASRockRack.com and make sure if there are any new updates of the BIOS /
BMC firmware for your motherboard.

4.1 Download and Install Operating System

This motherboard supports various Microsoft® Windows® Server / Linux compliant
operating systems. Please download the operating system from your OS manufacturer.
Please refer to your OS documentation for more instructions.

*Please download the Intel® SATA Floppy Image driver from the ASRock Rack’s website (www.asrockrack.com)
to your USB drive while installing OS in SATA RAID mode.

4.2 Download and Install Software Drivers

This motherboard supports various Microsoft® Windows® compliant drivers. Please
download the required drivers from our website at http://www.ASRockRack.com.

To download necessary drivers, go the product page, click on the "Download" tab, choose
the operating system you use, and select the driver you need to be downloaded.

4.3 Contact Information

If you need to contact ASRock Rack or want to know more about ASRock Rack, welcome
to visit ASRock Rack’s website at http://www.ASRockRack.com; or you may contact your
dealer for further information.

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Содержание X570D4U

Страница 1: ...X570D4U X570D4U 2L2T X570D4U 2L2T BCM User Manual Version 1 0 Published June 2022 Copyright 2022 ASRock Rack INC All rights reserved...

Страница 2: ...oss of profits loss of business loss of data interruption of business and the like even if ASRock Rack has been advised of the possibility of such damages arising from any defect or error in the docum...

Страница 3: ...ational call charges apply ASRock Rack INC hereby declares that this device is in compliance with the essential requirements and other relevant provisions of related UKCA Directives Full text of UKCA...

Страница 4: ...installation Precautions 17 2 3 Installing the CPU 18 2 4 Installing the CPU Fan and Heatsink 20 2 5 Installing Memory Modules DIMM 23 2 6 Expansion Slots PCI Express Slots 25 2 7 Jumpers Setup 27 2...

Страница 5: ...ation 54 3 3 5 USB Configuration 55 3 3 6 Super IO Configuration 56 3 3 7 H W Monitor 57 3 3 8 RAM Disk Configuration 58 3 3 9 Tls Auth Configuration 59 3 3 10 AMD PBS 60 3 3 11 AMD Overclocking 63 3...

Страница 6: ...ing System 80 4 2 Support CD Information 80 4 2 1 Running The Support CD 80 4 2 2 Drivers Menu 80 4 2 3 Utilities Menu 80 4 2 4 Contact Information 80 Chapter 5 Troubleshooting 81 5 1 Troubleshooting...

Страница 7: ...X Form Factor 9 6 in x 9 6 in 24 4 cm x 24 4 cm Quick Installation Guide 1 x I O Shield 1 x SATA3 Cable 60cm 2 x Screws for M 2 Sockets If any items are missing or appear damaged contact your authoriz...

Страница 8: ...hics ECC support is only with Processors with PRO technologies AMD Ryzen 3000 G Series Desktop Processors with Radeon Graphics support up to 2666 MHz Expansion Slot SLOT6 PCIe4 0 x16 CPU SLOT5 PCIe4 0...

Страница 9: ...45 1GbE X570D4U 2L2T Intel X550 AT2 2 RJ45 10GbE Intel i210 2 RJ45 1GbE X570D4U 2L2T BCM Broadcom BCM57416 2 RJ45 10GbE Intel i210 2 RJ45 1GbE USB Controller Hub AMD X570 Connectors headers External 2...

Страница 10: ...s Plug and Play ACPI 2 0 compliance wake up events SMBIOS 2 8 ASRock Rack instant flash Internal Connectors Headers PSU connector 1 24 pin ATX main power 1 8 pin ATX 12V Auxiliary panel header 1 inclu...

Страница 11: ...f you install Intel LAN utility or Marvell SATA utility this motherboard may fail Win dows Hardware Quality Lab WHQL certification tests If you install the drivers only it will pass the WHQL tests Sup...

Страница 12: ...ty you can press the F6 key during the POST or the F2 key to enter into the BIOS setup menu to access ASRock Rack Instant Flash Just launch this tool and save the new BIOS file to your USB flash drive...

Страница 13: ...1 NUT110_1 CLRCMOS1 1 AUX_PANEL1 HDLED RESET PLED PWRBTN PANEL1 1 Dr Debug TPM1 1 SPEAKER1 1 CHASSIS_ID1 1 1 IPMB_1 BMC_SMB_1 BUZZER1 RoHS 2 3 1 4 8 7 9 10 11 12 13 14 16 17 18 19 20 15 21 22 23 25 29...

Страница 14: ...3_4 15 SATA3 Connector SATA_1 16 M 2 Socket M2_1 Type 2242 2260 2280 22110 from CPU 17 SATA3 Connector SATA_3 Upper SATA3 Connector SATA_2 Lower 18 TPM SPI Header TPM_BIOS_PH1 19 SATA3 Connector SATA_...

Страница 15: ...ID3 Jumper CHASSIS_ID3 Reserved for BOM option 35 Front LAN LED Connector LED_LAN_3_4 X570D4U 2L2T X570D4U 2L2T BCM only 36 Front VGA Header FRNT_VGA1 For DIMM installation and configuration instruct...

Страница 16: ...4_A1 64 bit 288 pin module DDR4_B2 64 bit 288 pin module DDR4_B1 64 bit 288 pin module ATX12V3 PCIE4 ASPEED 2500 X570D4U 2L2T BMC ROM Socket AM4 PGA 1331 FAN3 1 1 1 1 IPMB_1 BMC_SMB_1 RoHS 1 FAN4 FAN5...

Страница 17: ...Status Description 1 SB_PWR1 Green STB PWR ready 2 FAN_LED3 Amber FAN3 failed 3 FAN_LED4 Amber FAN4 failed 4 FAN_LED5 Amber FAN5 failed 5 FAN_LED6 Amber FAN6 failed 6 FAN_LED1 Amber FAN1 failed 7 FAN_...

Страница 18: ...45 Port LAN4 X570D4U 2L2T X570D4U 2L2T BCM only 5 USB 3 2 Gen2 Ports USB3_1_2 10 UID Switch UID1 There are two LED next to the LAN port Please refer to the table below for the LAN port LED indication...

Страница 19: ...ion Off No Link Off 10M 100Mbps connection or no link Blinking Yellow Data Activity Orange 1Gbps connection On Link Green 10Gbps connection 1G LAN Port LAN1 LAN2 LED Indications Activity Link LED Spee...

Страница 20: ...OS 32MB Switch 2xUSB3 2 Gen2 2xUSB2 0 2xUSB3 2 Gen1 2xUSB2 0 NCT6796D R DDR4 DDR4 A B AMD Ryzen Processor AMD AM4 Socket PGA 1331 TDP max 105W PCIe4 0x16 NCSI PCIe4 0 x4 SATAIII LPC Upstream Link PCIe...

Страница 21: ...itch 2xUSB3 2 Gen2 2xUSB2 0 2xUSB3 2 Gen1 2xUSB2 0 NCT6796D R PCIe3 0x4 DDR4 DDR4 A B AMD Ryzen Processor AMD AM4 Socket PGA 1331 TDP max 105W PCIe4 0x16 NCSI PCIe4 0 x4 SATAIII LPC Upstream Link PCIe...

Страница 22: ...2xUSB3 2 Gen2 2xUSB2 0 2xUSB3 2 Gen1 2xUSB2 0 NCT6796D R PCIe3 0x4 DDR4 DDR4 A B AMD Ryzen Processor AMD AM4 Socket PGA 1331 TDP max 105W PCIe4 0x8 NCSI PCIe4 0 x4 SATAIII LPC Upstream Link PCIe4 0x4...

Страница 23: ...2 Pre installation Precautions Take note of the following precautions before you install motherboard components or change any motherboard settings 1 Unplug the power cord from the wall socket before...

Страница 24: ...18 English 2 3 Installing the CPU Unplug all power cables before installing the CPU 2 1...

Страница 25: ...X570D4U X570D4U 2L2T X570D4U 2L2T BCM 19 English 3...

Страница 26: ...tsink to improve heat dissipation Make sure that the CPU and the heatsink are securely fastened and in good contact with each other Installing the CPU Box Cooler SR1 1 Please turn off the power or rem...

Страница 27: ...X570D4U X570D4U 2L2T X570D4U 2L2T BCM 21 English 2 3...

Страница 28: ...22 English 4...

Страница 29: ...ize and chip type DDR4 DIMM pairs 2 It is unable to activate Dual Channel Memory Technology with only one or three memory module installed 3 It is not allowed to install a DDR DDR2 or DDR3 memory modu...

Страница 30: ...24 English The DIMM only fits in one correct orientation It will cause permanent damage to the motherboard and the DIMM if you force the DIMM into the slot at incorrect orientation 1 2 3...

Страница 31: ...PU is used for PCI Express x16 lane width cards Slot Generation Mechanical Electrical Source PCIE6 4 0 x16 x16 CPU PCIE5 4 0 x1 x1 Premium PCIE4 4 0 x8 x8 CPU PCIe Slot Configurations Picasso PCIE4 is...

Страница 32: ...ardware settings for the card before you start the installation Step 2 Remove the system unit cover if your motherboard is already installed in a chassis Step 3 Remove the bracket facing the slot that...

Страница 33: ...jumper cap is placed on these 2 pins Reserved for BOM options Chassis ID1 Jumper 3 pin CHASSIS_ID1 see p 7 No 29 Chassis ID2 Jumper 3 pin CHASSIS_ID2 see p 7 No 33 Chassis ID3 Jumper 3 pin CHASSIS_ID3...

Страница 34: ...is ID3 Jumper 3 pin CHASSIS_ID3 see p 7 No 34 Reserved for system level use Reserved for system level use Reserved for BOM options Chassis ID1 Jumper 3 pin CHASSIS_ID1 see p 7 No 29 Chassis ID2 Jumper...

Страница 35: ...o perform a normal restart PLED System Power LED Connect to the power status indicator on the chassis front panel The LED is on when the system is operating The LED is off when the system is in S4 sle...

Страница 36: ...management equipment B Internet status indicator 2 pin LAN3_LED LAN4_LED These two 2 pin headers allow you to use the Gigabit internet indicator cable to connect to the LAN status indicator When this...

Страница 37: ...connectors support SATA data cables for internal storage devices with up to 6 0 Gb s data transfer rate USB 3 2 Gen1 Header 19 pin USB3_3_4 see p 7 No 14 There is one USB 3 2 Gen1 header on this mothe...

Страница 38: ...12 1 13 24 3V 12V GND PSON GND GND GND 5V 5V 5V GND N A This motherboard provides a 24 pin ATX power connector To use a 20 pin ATX power supply please plug it along Pin 1 and Pin 13 ATX 12V Power Conn...

Страница 39: ...5 pin BMC_SMB_1 see p 7 No 31 BMC_SMB_PRESENT_1_N Power BMC_SMBCLK GND BMC_SMBDATA The header is used for the SMBUS devices Chassis Speaker Header 4 pin SPEAKER1 see p 7 No 30 1 5V DUMMY DUMMY SPEAKE...

Страница 40: ...GND Green DDC_DATA V_SYNC Red DDC_CLK 5V H_SYNC GND GND Blue GND GND Please connect either end of VGA_2X8 cable to VGA header Front LAN LED Connector LED_LAN_3_4 see p 7 No 35 X570D4U 2L2T X570D4U 2L...

Страница 41: ...g the Dr Debug codes Code Description 0x10 PEI_CORE_STARTED 0x11 PEI_CAR_CPU_INIT 0x15 PEI_CAR_NB_INIT 0x19 PEI_CAR_SB_INIT 0x31 PEI_MEMORY_INSTALLED 0x32 PEI_CPU_INIT 0x33 PEI_CPU_CACHE_INIT 0x34 PEI...

Страница 42: ...SB_SMM_INIT 0x72 DXE_SB_DEVICES_INIT 0x78 DXE_ACPI_INIT 0x79 DXE_CSM_INIT 0x90 DXE_BDS_STARTED 0x91 DXE_BDS_CONNECT_DRIVERS 0x92 DXE_PCI_BUS_BEGIN 0x93 DXE_PCI_BUS_HPC_INIT 0x94 DXE_PCI_BUS_ENUM 0x95...

Страница 43: ...SB_DETECT 0x9D DXE_USB_ENABLE 0xA0 DXE_IDE_BEGIN 0xA1 DXE_IDE_RESET 0xA2 DXE_IDE_DETECT 0xA3 DXE_IDE_ENABLE 0xA4 DXE_SCSI_BEGIN 0xA5 DXE_SCSI_RESET 0xA6 DXE_SCSI_DETECT 0xA7 DXE_SCSI_ENABLE 0xA8 DXE_S...

Страница 44: ...M_INIT 0xB3 DXE_RESET_SYSTEM 0xB4 DXE_USB_HOTPLUG 0xB5 DXE_PCI_BUS_HOTPLUG 0xB6 DXE_NVRAM_CLEANUP 0xB7 DXE_CONFIGURATION_RESET 0xF0 PEI_RECOVERY_AUTO 0xF1 PEI_RECOVERY_USER 0xF2 PEI_RECOVERY_STARTED 0...

Страница 45: ...ORY_NOT_INSTALLED 0x57 PEI_CPU_MISMATCH 0x58 PEI_CPU_SELF_TEST_FAILED 0x59 PEI_CPU_NO_MICROCODE 0x5A PEI_CPU_ERROR 0x5B PEI_RESET_NOT_AVAILABLE 0xD0 DXE_CPU_ERROR 0xD1 DXE_NB_ERROR 0xD2 DXE_SB_ERROR 0...

Страница 46: ...xD9 DXE_BOOT_OPTION_LOAD_ERROR 0xDA DXE_BOOT_OPTION_FAILED 0xDB DXE_FLASH_UPDATE_FAILED 0xDC DXE_RESET_NOT_AVAILABLE 0xE8 PEI_MEMORY_S3_RESUME_FAILED 0xE9 PEI_S3_RESUME_PPI_NOT_FOUND 0xEA PEI_S3_BOOT_...

Страница 47: ...ID button You are able to locate the server you re working on from behind a rack of servers Unit Identification purpose LED Switch UID1 When the UID button on the front or rear panel is pressed the fr...

Страница 48: ...le or a M 2 PCI Express module up to Gen3 x4 8GT s x4 Picasso The diagrams in this documentation are for reference only The actual supported M 2 type varies per motherboard Installing the M 2 SSD Modu...

Страница 49: ...film on the nut to be used Hand tighten the standoff into the desired nut location on the motherboard A B C D 20o A B C D Step 5 Align and gently insert the M 2 NGFF SSD module into the M 2 slot Plea...

Страница 50: ...Gb s module or a M 2 PCI Express module up to Gen3 x4 8GT s x4 Picasso Installing the M 2 SSD Module Step 1 Prepare a M 2 SSD module and the screw 2 1 3 A B C 1 Step 2 Depending on the PCB type and l...

Страница 51: ...to be used Hand tighten the standoff into the desired nut location on the motherboard Step 5 Align and gently insert the M 2 NGFF SSD module into the M 2 slot Please be aware that the M 2 NGFF SSD mo...

Страница 52: ...also restart by turning the system off and then back on 3 1 1 UEFI Menu Bar The top of the screen has a menu bar with the following selections Item Description Main To set up the system time date inf...

Страница 53: ...ange option for the selected items Tab Switch to next function Enter To bring up the selected screen PGUP Go to the previous page PGDN Go to the next page HOME Go to the top of the screen END Go to th...

Страница 54: ...2 Main Screen Once you enter the UEFI SETUP UTILITY the Main screen will appear and display the system overview The Main screen provides system overview information and allows you to set the system t...

Страница 55: ...3 3 Advanced Screen In this section you may set the configurations for the following items CPU Configuration Chipset Configuration Storage Configuration ACPI Configuration USB Configuration Super IO C...

Страница 56: ...3 1 CPU Configuration PSS Support Enable disable the generation of ACPI _PPC _PSS and _PCT objects SPI LPC fTPM TPM switch To select 0 AMD CPU fTPM 1 LPC TPM 2 SPI TPM SVM Mode Enable disable CPU Vir...

Страница 57: ...is option Enables or Disables Single Root IO Virtualization Support Restore AC Power Loss Select the power state after a power failure If Power Off is selected the power will remain off when the power...

Страница 58: ...52 English Onboard X550 LAN2 To enable or disable Onabord LAN...

Страница 59: ...X570D4U X570D4U 2L2T X570D4U 2L2T BCM 53 English 3 3 3 Storage Configuration SATA Mode Select SATA Mode Storage Configuration of Matisse series CPU Configure storage devices of Matisse series CPU...

Страница 60: ...PCIE Devices Power On Allow the system to be waked up by a PCIE device and enable wake on LAN RTC Alarm Power On Allow the system to be waked up by the real time clock alarm Set it to By OS to let it...

Страница 61: ...L2T BCM 55 English 3 3 5 USB Configuration Legacy USB Support Enables Legacy USB support AUTO option disables legacy support if no USB devices are connected DISABLE option will keep USB devices availa...

Страница 62: ...ort Use this item to enable or disable the serial port Serial Port Address Use this item to select an optimal setting for Super IO device SOL Configuration Use this item to set parameters of SOL SOL P...

Страница 63: ...English 3 3 7 H W Monitor In this section it allows you to monitor the status of the hardware on your system includ ing the parameters of the CPU temperature motherboard temperature CPU fan speed cha...

Страница 64: ...isk Memery Type Specifies type of memory to use from available memory pool in system to create a disk Create raw Create a raw RAM disk Create from file Create a RAM disk from a given file Remove selec...

Страница 65: ...X570D4U 2L2T BCM 59 English 3 3 9 Tls Auth Configuration Server CA Configuration Press Enter to configure Server CA Client Cert Configuration Enroll Cert Press Enter to enroll cert Delete Cert Press...

Страница 66: ...keep default setting Discrete GPU s SSID SVID Program Discrete GPU s SSID SVID depends on Hybridgraphics setting Primary Graphics Adaptor Select Internal External Graphics Onboard VGA To Enable or Dis...

Страница 67: ...1mV V1 8 1 8V N 1 mV input rang is 0 127 AddCmd MemVref Adjust AddCmd MemVref Adjust stepping is VDDIO 1 256 MEM_VREF VDDIO N 256 input range is 1 255 External Clock Gen External Clock Freq 95 105 PCI...

Страница 68: ...WM 100 Select Fan Control to Manual in CBS will override this option AMD KVM Mouse Protocol Switch KVM Mouse Protocol betwenn Absolut Simple NVMe RAID mode Enable or disable NVMe RAID mode Please sett...

Страница 69: ...X570D4U X570D4U 2L2T X570D4U 2L2T BCM 63 English 3 3 11 AMD Overclocking The AMD Overclocking menu accesses options for configuring CPU frequency and voltage...

Страница 70: ...mmon Options Use this item to configure UMC Common options NBIO Common Options Use this item to configure NBIO Common options FCH Common Options Use this item to configure FCH Common options Soc Misce...

Страница 71: ...lash drive floppy disk or hard drive and launch this tool then you can update your UEFI only in a few clicks without preparing an additional floppy diskette or other compli cated flash utility Please...

Страница 72: ...lish 3 4 Server Mgmt Wait For BMC Wait For BMC response for specified time out BMC starts at the same time when BIOS starts during AC power ON It takes around 90 seconds to initialize Host to BMC inte...

Страница 73: ...isable event logging for error progress codes during boot Erase SEL Use this to choose options for earsing SEL When SEL is Full Use this to choose options for reactions to a full SEL Log EFI Status Co...

Страница 74: ...using a static IP address toggle to Yes and the changes take effect after the system reboots The default value is No Configuration Address Source Select to configure BMC network parameters statically...

Страница 75: ...ser Guide or go to the Support website at http www asrockrack com support faq asp VLAN Enabled Disabled Virtual Local Area Network If Enabled is selected configure the items below IPV6 Support Enabled...

Страница 76: ...Use this item to Load BMC Default Settings KCS Control Select this KCS interface state after POST end If Enabled us selected the BMC will remain KCS interface after POST stage If Disabled is selected...

Страница 77: ...Setup Utility Leave it blank and press enter to remove the password User Password Set or change the password for the user account Users are unable to change the settings in the UEFI Setup Utility Leav...

Страница 78: ...l Default Secure Boot Keys Please install default secure boot keys if it s the first time you use secure boot Enroll Efi Image Allow the image to run in Secure Boot mode Enroll SHA256 hash of the bina...

Страница 79: ...DER c EFI_CERT_RSA2048 bin d EFI_CERT_SHAXXX 2 Authenticated UEFI Variable 3 EFI PE COFF Image SHA256 Key Source Default External Mixed Authorized Signatures Enroll Factory Defaults or load certifica...

Страница 80: ...ic Key Certificate a EFI_SIGNATURE_LIST b EFI_CERT_X509 DER c EFI_CERT_RSA2048 bin d EFI_CERT_SHAXXX 2 Authenticated UEFI Variable 3 EFI PE COFF Image SHA256 Key Source Default External Mixed OsRecove...

Страница 81: ...system boot order Boot Option 2 Use this item to set the system boot order Boot Option Filter This option controls Legacy UEFI ROMs priority USB Device BBS Priorities Set the order of the legacy devic...

Страница 82: ...fter boot up Boot Beep Select whether the Boot Beep should be turned on or off when the system boots up Please note that a buzzer is needed Full Screen Logo Use this item to enable or disable OEM Logo...

Страница 83: ...rt UEFI option ROM only Select Legacy only to run those that support legacy option ROM only Select Do not launch to not execute both legacy and UEFI option ROM Launch Video OpROM Policy Select UEFI on...

Страница 84: ...abled with NVMe device but it is Legacy with other devices This item can t select Video Option ROM policy PCIE6 Slot OpROM Use this item to select slot storage and Network Option ROM policy In Auto op...

Страница 85: ...n the following message Discard changes and exit setup will pop out Press ESC key or select Yes to exit the UEFI SETUP UTILITY without saving any changes Discard Changes When you select this option th...

Страница 86: ...the Intel SATA Floppy Image driver from the ASRock Rack s website www asrockrack com to your USB drive while installing OS in SATA RAID mode 4 2 Download and Install Software Drivers This motherboard...

Страница 87: ...pers are set to default settings 3 Check the settings of the 115V 230V switch on the power supply 4 Verify if the battery on the motherboard provides 3VDC Install a new battery if it does not If there...

Страница 88: ...battery on the motherboard provides 3VDC Install a new battery if it does not 2 Confirm whether your power supply provides adaquate and stable power Other problems 1 Try searching keywords related to...

Страница 89: ...receipt or a copy of your invoice marked with the date of purchase is required By calling your vendor or going to our RMA website http event asrockrack com tsd asp you may obtain a Returned Merchandis...

Страница 90: ...aler for further information For technical questions please submit a support request form at https event asrockrack com tsd asp ASRock Rack Incorporation e mail ASRockRack_sales asrockrack com ASRock...

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