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EP2C621D16HM-AB / EP2C622D16HM-C

English

Unable to save system setup configurations...

1. Verify if the battery on the motherboard provides ~3VDC. Install a new battery if it

does not.

2. Confirm whether your power supply provides adaquate and stable power.

Other problems...

1. Try searching keywords related to your problem on ASRock Rack’s FAQ page:

http://www.asrockrack.com/support

Содержание EP2C621D16HM-AB

Страница 2: ...mplied including but not limited to the implied warranties or conditions of merchantability or fitness for a particular purpose In no event shall ASRock Rack its directors officers employees or agents...

Страница 3: ...ant to know more about ASRock Rack you re welcome to visit ASRock Rack s website at www ASRockRack com or you may contact your dealer for further information ASRock Rack Incorporation 6F No 37 Sec 2 J...

Страница 4: ...utions 12 2 3 Installing the CPU and Heatsink 13 2 4 Installation of Memory Modules DIMM 17 2 5 Expansion Slot PCI Express Slot 20 2 6 Jumper Setup 21 2 7 Onboard Headers and Connectors 23 2 8 Unit Id...

Страница 5: ...7 3 3 8 Serial Port Console Redirection 48 3 3 9 H W Monitor 52 3 3 10 Runtime Error Logging 54 3 3 11 Intel SPS Configuration 56 3 3 12 Intel R VMD Technology 57 3 3 13 Intel R Virtual RAID on CPU 60...

Страница 6: ...77 4 2 1 Running The Support CD 77 4 2 2 Drivers Menu 77 4 2 3 Utilities Menu 77 4 2 4 Contact Information 77 Chapter 5 Troubleshooting 78 5 1 Troubleshooting Procedures 78 5 2 Technical Support Proce...

Страница 7: ...2D16HM C Motherboard Half Form Factor 20 in x 6 5 in 50 cm x 16 5 cm Quick Installation Guide Support CD 1 x SATA3 Cable 60 cm 1 x MINISAS Cable 12G 60cm 1 x Screw for M 2 Socket If any items are miss...

Страница 8: ...ge 1 2V DIMM Sizes RDIMM 32GB 16GB 8GB 4GB LRDIMM 64GB 32GB Expansion Slot PCIe 3 0 x 16 2 slots Mezzanine slot EP2C621D16HM AB 1 x Mezzanine Type A 1 x Mezzanine Type B EP2C622D16HM C 1 x Mezzanine T...

Страница 9: ...pliance Wake Up Events SMBIOS 2 8 Support ASRock Rack Instant Flash Hardware Monitor Temperature CPU Temperature Sensing System Temperature Sensing Fan CPU Rear Front Fan Tachometer CPU Quiet Fan Allo...

Страница 10: ...AN1 2 can wake up S5 under OS If you install Intel LAN utility or Marvell SATA utility this motherboard may fail Win dows Hardware Quality Lab WHQL certification tests If you install the drivers only...

Страница 11: ...With this utility you can press the F6 key during the POST or the F2 key to enter into the BIOS setup menu to access ASRock Rack Instant Flash Just launch this tool and save the new BIOS file to your...

Страница 12: ...module Blue DDR4_F1 64 bit 288 pin module Blue DDR4_E1 Blue 64 bit 288 pin module DDR4_D1 64 bit 288 pin module Blue DDR4_D2 64 bit 288 pin module White DDR4_A2 64 bit 288 pin module White DDR4_A1 64...

Страница 13: ...s DDR4_A1 DDR4_B1 DDR4_C1 Blue 16 1 x 288 pin DDR4 DIMM Slot DDR4_A2 White 17 CPU Socket 2 LGA 3647 Socket P CPU2 18 3 x 288 pin DDR4 DIMM Slots DDR4_G1 DDR4_H1 DDR4_I1 Blue 19 1 x 288 pin DDR4 DIMM S...

Страница 14: ...xpress 3 0 x8 Slot PCIE1 41 BMC SMBus Header BMC_SMB_1 42 Backplane PCI Express Hot Plug Connector HSBP_1 43 Front LAN LED Connector FRONT_LED_LAN34 44 SATA DOM Connector SATA_0 45 SATA DOM Power Jump...

Страница 15: ...D Indications There are two LED next to the LAN port Please refer to the table below for the LAN port LED indications Dedicated IPMI LAN Port LED Indications Activity Link LED Speed LED Status Descrip...

Страница 16: ...x4 PCIe Gen 3 10x SATA3 M 2 SATA DOM 2x USB 3 0 Rear I O x1 PCIe Gen2 BMC IPMI Dedicate Port TPM HEADER DDR4 2x USB 2 0 Internal SMBus IPMB HEADER 4x system Fan UID x4 PCIe Gen3 x4 PCIe Gen 3 PWR 12V...

Страница 17: ...Riser 10x SATA3 M 2 SATA DOM 2x USB 3 0 Rear I O x1 PCIe Gen2 TPM HEADER DDR4 2x USB 2 0 Internal SMBus IPMB HEADER 4x system Fan UID x4 PCIe Gen3 x4 PCIe Gen 3 PWR 12V IN 2U4N F OCP 2 0 Conn C x4 KR...

Страница 18: ...damage the motherboard 2 2 Pre installation Precautions Take note of the following precautions before you install motherboard components or change any motherboard settings 1 Unplug the power cord from...

Страница 19: ...to the socket please check if the PnP cap is on the socket if the CPU surface is unclean or if there are any bent pins in the socket Do not force to insert the CPU into the socket if above situation i...

Страница 20: ...alled the heatsink you need to spray thermal interface material between the CPU and the heatsink to improve heat dissipation 2 Illustration in this documentation are examples only Heatsink or fan cool...

Страница 21: ...EP2C621D16HM AB EP2C622D16HM C 15 English 5...

Страница 22: ...16 English 6 C P U _ F A N Tighten the two Middle Nuts to 12 IN LB Two turns at a time Tighten the two Corner Plunger to 12 IN LB Two turns at a time 6 1 6 2 6 3 6 4 7...

Страница 23: ...DDR4_G2 J2 1 It is not allowed to install a DDR DDR2 or DDR3 memory module into a DDR4 slot otherwise this motherboard and DIMM may be damaged 2 For dual channel configuration you always need to insta...

Страница 24: ...18 English The DIMM only fits in one correct orientation It will cause permanent damage to the motherboard and the DIMM if you force the DIMM into the slot at incorrect orientation 1 2 3...

Страница 25: ...t which is nearest to the CPU 1 CPU Configuration CPU1 A1 A2 B1 C1 D1 D2 E1 F1 1 DIMM 2 DIMMS 4 DIMMS 6 DIMMS 8 DIMMS 2 CPU Configuration CPU1 A1 A2 B1 C1 D1 D2 E1 F1 1 DIMM 2 DIMMS 4 DIMMS 8 DIMMS 16...

Страница 26: ...expansion card please make sure that the power supply is switched off or the power cord is unplugged Please read the documentation of the expansion card and make necessary hardware settings for the ca...

Страница 27: ...Jumper 3 pin SATAPWR1 see p 6 No 45 SATA DOM SATA_0 requires 5V power supply SATA DOM SATA_0 does NOT require 5V power sup ply Default Consult the documentation that comes with your SATA DOM and chec...

Страница 28: ...see p 6 No 10 Chassis ID1 Jumper 3 pin CHASSIS_ID1 see p 6 No 9 EP2C621D16HM AB Default Reserved for system level use Chassis ID0 Jumper 3 pin CHASSIS_ID0 see p 6 No 10 Chassis ID1 Jumper 3 pin CHASSI...

Страница 29: ...rform a normal restart PLED System Power LED Connect to the power status indicator on the chassis front panel The LED is on when the system is operating The LED is off when the system is in S4 sleep s...

Страница 30: ...LAN status indicator When this indicator flickers it means that the internet is prop erly connected C Chassis intrusion pin 2 pin CHASSIS This header is provided for host computer chassis with chassis...

Страница 31: ...s USB 2 0 Header 19 pin USB_5_6 see p 6 No 1 DUMMY GND GND P P P P USB_PWR USB_PWR 1 There is one USB 2 0 header on this motherboard This USB 2 0 header can support two USB 2 0 ports System Fan Connec...

Страница 32: ...see p 6 No 36 1 CONTROL GND Please connect a NMI device to this header Intelligent Platform Management Bus header 4 pin IPMB1 see p 6 No 3 IPMB_SDA IPMB_SCL GND No connect This 4 pin connector is used...

Страница 33: ...6 No 31 OCU2 see p 6 No 28 OCU3 see p 6 No 30 OCU3 OCU1 OCU2 Please connect PCIE SSDs to these connectors PWM Configuration Header 3 pin PWM_CFG1 see p 6 No 13 1 GND SMB_DATA_VSB SMB_CLK_VSB This hea...

Страница 34: ...BMC Debug Header 4 pin BMC_DEBUG1 see p 6 No 11 1 RX TX 3VSB GND This 4 pin connector is used for BMC debug function PSU Header 19 pin J4 see p 6 No 25 Connect this 19 pin header to the PSU for 12VSB...

Страница 35: ...s pressed the front rear UID blue LED indicator will be truned on Press the UID button again to turn off the indicator 2 9 Driver Installation Guide To install the drivers to your system please insert...

Страница 36: ...o Gen3 x4 32Gb s Installing the M 2_SSD NGFF Module Step 1 Prepare a M 2_SSD NGFF module and the screw Module Type 2280 NUT80 Step 2 Peel off the yellow protective film on the nut NUT80 NUT80 20o Step...

Страница 37: ...nu Bar The top of the screen has a menu bar with the following selections Item Description Main To set up the system time date information Advanced To set up the advanced UEFI features Security To set...

Страница 38: ...selected items Tab Switch to next function Enter To bring up the selected screen PGUP Go to the previous page PGDN Go to the next page HOME Go to the top of the screen END Go to the bottom of the scr...

Страница 39: ...C 33 English 3 2 Main Screen Once you enter the UEFI SETUP UTILITY the Main screen will appear and display the system overview The Main screen provides system overview information and allows you to s...

Страница 40: ...nfigurations for the following items CPU Configuration DRAM Configuration Chipset Configuration Storage Configuration ACPI Configura tion USB Configuration Super IO Configuration Serial Port Console R...

Страница 41: ...ty or compatibility issues with some power supplies Please set this item to Disabled if above issues occur Intel Turbo Boost Technology Intel Turbo Boost Technology enables the processor to run above...

Страница 42: ...ocessors with No Execution Memory Protection Technology may prevent certain classes of malicious buffer overflow attacks Enable Intel TXT Support Enables Intel Trusted Execution Technology Configurati...

Страница 43: ...le Enhanced Halt State C1E for lower power consumption Hardware P States Disable Hardware chooses a P state based on OS Request Legacy P States Native Mode Hardware chooses a P state based on OS guida...

Страница 44: ...o is selected the motherboard will detect the memory module s inserted and assign the appropriate frequency automatically Numa Use this item to enable or disable Non Uniform Memory Access NUMA IMC Int...

Страница 45: ...nglish Mirror Mode Mirror Mode will set entire 1LM 2LM memory in system to be mirrored consequently reducing the memory capacity by half Mirror Enable will disable XPT Prefetch Memory Rank Sparing Ena...

Страница 46: ...ics Adapter If PCI Express graphics card is installed on the motherboard you may use this option to select PCI Express or Onboard VGA as the primary graphics adapter If no PCI Express graphics card is...

Страница 47: ...s option enables or disables the ASPM support for all CPU downstream devices PCIE2 Link Width This allows you to select PCIE2 Link Width The default value is x16 PCIE2 Link Speed This allows you to se...

Страница 48: ...m has SR IOV capable PCIe Devices this option Enables or Disables Single Root IO Virtualization Support Restore AC Power Loss This allows you to set the power state after a power failure If Power Off...

Страница 49: ...this item to enable or disable SATA Controllers SATA Mode Selection Identify the SATA port is connected to Solid State Drive or Hard Disk Drive Press Ctrl I to enter RAID ROM during UEFI POST process...

Страница 50: ...d Disk Drive Press Ctrl I to enter RAID ROM during UEFI POST process sSATA ALPM Use this item to enable or disable Support Aggressive Link Power Management sSATA Port 0 1 M2_1 SATA M2_1 PCIE Depending...

Страница 51: ...I Configuration PCIE Devices Power On Allow the system to be waked up by a PCIE device and enable wake on LAN RTC Alarm Power On Allow the system to be waked up by the real time clock alarm Set it to...

Страница 52: ...Enable or disable Legacy OS Support for USB 2 0 devices If you encounter USB compatibility issues it is recommended to disable legacy USB support Select UEFI Setup Only to support USB devices under th...

Страница 53: ...47 English 3 3 7 Super IO Configuration SOL Configuration Use this item to set parameters of SOL SOL Port Use this item to enable or disable SOL port Change Settings Use this item to select an optima...

Страница 54: ...and specify how your computer and the host computer to which you are connected exchange information Both computers should have the same or compatible settings Terminal Type Use this item to select th...

Страница 55: ...1 Stop Bit Select 2 Stop Bits for slower devices Flow Control Use this item to set the flow control to prevent data loss from buffer overflow When sending data if the receiving buffers are full a stop...

Страница 56: ...ation Out of Band Mgmt Port Microsoft Windows Emergency Management Services EMS allows for remote management of a Windows Server OS through a serial port Terminal Type Use this item to select the pref...

Страница 57: ...EP2C621D16HM AB EP2C622D16HM C 51 English flow uses two wires to send start stop signals The options include None Hardware RTS CTS and Software Xon Xoff Data Bits Parity Stop Bits...

Страница 58: ...ontrolled by BMC If Manual is selected configure the items below SYSTEM_FAN1 This allows you to set the System fan1 s speed The default value is Smart Fan SYSTEM_FAN2 This allows you to set the System...

Страница 59: ...means 1 to 11 stage This allows you to set duty cycle for each stage Smart Fan Temp Control Smart Fan Temp x x means 1 to 11 stage This allows you to set temperature for each stage Watch Dog Timer Thi...

Страница 60: ...s S W Error Injection Support When it is set to Enabled S W Error Injection is supported by unlocking MSR Ox790 Memory Error Memory enabling and logging setup option Correctable Error Threshold Correc...

Страница 61: ...621D16HM AB EP2C622D16HM C 55 English PCIE Uncorrected Error Enable Use this item to enable or disable PCIe Uncorrectable errors PCIE Fatal Error Enable Use this item to enable or disable PCIe Ftal er...

Страница 62: ...56 English 3 3 11 Intel SPS Configuration SPS screen displays the Intel SPS Configuration information such as Operational Firmware Version and Firmware State...

Страница 63: ...users are allowed to configure the options below VMD port 1A Use this item to enable or disable Intel R Volume Management Device Technology on specific root port VMD port 1B Use this item to enable o...

Страница 64: ...C Use this item to enable or disable Intel R Volume Management Device Technology on specific root port VMD port 3D Use this item to enable or disable Intel R Volume Management Device Technology on spe...

Страница 65: ...Stack When Enabled users are allowed to configure the options below VMD port 2A Use this item to enable or disable Intel R Volume Management Device Technology on specific root port VMD port 2B Use thi...

Страница 66: ...60 English 3 3 13 Intel R Virtual RAID on CPU This formset allows the user to manage Intel R Virtual RAID on CPU...

Страница 67: ...drive floppy disk or hard drive and launch this tool then you can update your UEFI only in a few clicks without preparing an additional floppy diskette or other compli cated flash utility Please be n...

Страница 68: ...nk and press enter to remove the password User Password Set or change the password for the user account Users are unable to change the settings in the UEFI Setup Utility Leave it blank and press enter...

Страница 69: ...System is in Setup Mode Install Default Secure Boot Keys Please install default secure boot keys if it s the first time you use secure boot Enroll Efi Image Allow the image to run in Secure Boot mode...

Страница 70: ..._SHA256 384 512 2 Authenticated UEFI Variable 3 EFI PE COFF Image SHA256 Key Source Default External Mixed Test Authorized Signatures Enroll Factory Defaults or load certificates from a file 1 Public...

Страница 71: ...blic Key Certificate in a EFI_SIGNATURE_LIST b EFI_CERT_X509 DER encoded c EFI_CERT_RSA2048 bin d EFI_CERT_SHA256 384 512 2 Authenticated UEFI Variable 3 EFI PE COFF Image SHA256 Key Source Default Ex...

Страница 72: ...em to set the system boot order Boot Option 2 Use this item to set the system boot order Boot Option 3 Use this item to set the system boot order Boot Option Filter This option controls Legacy UEFI RO...

Страница 73: ...Full Screen Logo Use this item to enable or disable OEM Logo The default value is Enabled AddOn ROM Display Use this option to adjust AddOn ROM Display If you enable the option Full Screen Logo but yo...

Страница 74: ...only Select Legacy only to run those that support legacy option ROM only Select Do not launch to not execute both legacy and UEFI option ROM Launch Video OpROM Policy Select UEFI only to run those tha...

Страница 75: ...e default is Disabled with NVMe device but it is Legacy with other devices This item can t select Video Option ROM policy OCU_3 Slot OpROM Use this item to select slot storage and Network Option ROM p...

Страница 76: ...ected all logged events will be erased When Log is Full Use this item to choose options for reactions to a full Smbios Event Log The options include Do Nothing and Erase Immediately Log System Boot Ev...

Страница 77: ...English entries which utilize a multiple event counter The value ranges from 0 to 99 minutes View Smbios Event Log Press Enter to view the Smbios Event Log records All values changed here do not take...

Страница 78: ...fied time out BMC starts at the same time when BIOS starts during AC power ON It takes around 90 seconds to initialize Host to BMC interfaces Inventory support Use this item to execute inventory funct...

Страница 79: ...ble all features of System Event Logging during boot Erase SEL Use this to choose options for earsing SEL When SEL is Full Use this to choose options for reactions to a full SEL Log EFI Status Codes U...

Страница 80: ...dress toggle to Yes and the changes take effect after the system reboots The default value is No Configuration Address Source Select to configure BMC network parameters statically or dynamically by BI...

Страница 81: ...IPMI web interface is Username admin Password admin For more instructions on how to set up remote control environment and use the IPMI man agement platform please refer to the IPMI Configuration User...

Страница 82: ...sage Discard changes and exit setup will pop out Press ESC key or select Yes to exit the UEFI SETUP UTILITY without saving any changes Discard Changes When you select this option the following message...

Страница 83: ...s features 4 2 1 Running The Support CD To begin using the support CD insert the CD into your CD ROM drive The CD automatically displays the Main Menu if AUTORUN is enabled in your computer If the Mai...

Страница 84: ...ult settings 3 Check the settings of the 115V 230V switch on the power supply 4 Verify if the battery on the motherboard provides 3VDC Install a new battery if it does not If there is no video 1 Try r...

Страница 85: ...Verify if the battery on the motherboard provides 3VDC Install a new battery if it does not 2 Confirm whether your power supply provides adaquate and stable power Other problems 1 Try searching keywo...

Страница 86: ...f your invoice marked with the date of purchase is required By calling your vendor or going to our RMA website http event asrockrack com tsd asp you may obtain a Returned Merchandise Authorization RMA...

Страница 87: ...02R LAN Card Mezz Type A EP2C621D16HM AB M540 LAN Card Mezz Type A EP2C621D16HM AB M540R LAN Card Mezz Type A EP2C621D16HM AB M599 LAN Card Mezz Type A EP2C621D16HM AB M599R LAN Card Mezz Type A EP2C6...

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