10
11
7. CARE & MAINTENANCE
Weekly
Periodically
Yearly
Serviceable Components
• Check brake
function
• Check all
wheels are
secure
• Check handgrips for wear
• Check frame bolts are
secure
• Check folding hinge bolts
are secure
• Check front and rear axle
bolts are secure
• Check for wear or cracks
• Check wheels for splitting or
damage
• Check seat upholstery for
wear and seat base for
cracks and that it is secured
to frame
• Take your walker
to an authorised
repairer for a full
check, clean, service
and lubrication of all
moving parts.
• Wheels
• Bag
• Hand grips
• Forearm Supports
• Brake Cables
• Seat
• Brake Handles
• Bearings
• Nuts & Bolts
MAINTENANCE SCHEDULE
GENERAL:
• Clean the walker regularly with a damp cloth.
• Use a mild washing agent and warm water for excess dirt build up.
• DO NOT use harsh abrasives or bleach based agents which may cause damage or discolouration.
• Dry with a soft cloth.
WHEELS:
• Clean wheels with a mild washing agent and warm water. Remove hair and other dirt from axles.
• Lubricate with multi-purpose oil periodically or if wheels begin to squeak.
MAINTENANCE:
• Ensure that every part of the walker is secure at ALL times.
• Check all screws for tightness. If not, tighten if necessary.
• Replace any broken, damaged or worn items immediately.
9. WARRANTY
Aidacare provides a 12 month warranty subject to reasonable wear and tear. Aidacare is bound by
Australian Consumer Law in respect to “Warranty Against Defects” on this product. A copy of the
Aidacare “Warranty Against Defects” Statement is available on our homepage (www.aidacare.com.au).
Any contact pertaining to warranty matters should be directed to Aidacare Customer Serivce on 1300
133 120 where support will be provided.
Should any part of the walker brake, fatigue or show defects that may be due to manufacturing issues
or error, Aidacare will replace the affected components free of charge and reserves the right to replace
the entire walker should this be more economical for Aidacare. All warranties are back to base, which
requires the user to return the walker or the affected part to an Aidacare Service Centre. For the location
of your nearest service centre call 1300 133 120.
For all warranty claims, proof of purchase must be provided by the customer. Aidacare warranty does
not cover any product or component damaged or broken due to neglect or misuse. Aidacare does not
honour this warranty for any product that has been modified from its original state. Aidacare will bear no
freight costs for the return of any items under warranty.
The suggested service period for all walkers is every 12 months.
8. COMPLIANCE
Aspire Vogue Walkers are manufactured to strict quality control standards.
As part of Australian Standards compliance, safety stickers are located on the frame of this walker.
Please ensure that you familiarise yourself with these prior to use.
This product complies with Australian Standards ISO11199-2:2005.
As the importer of this product Aidacare maintains records of all testing reports and compliance
certificates.
