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6. CARE AND MAINTENANCE
Your Shell Chair will require routine maintenance checks. You can perform some of these checks, but
others may require assistance from an authorised Aspire Dealer. By following the maintenance checks in
this section as scheduled, you can help ensure your Shell Chair gives you years of trouble-free operation.
If you have any questions regarding your Shell Chair’s care, contact your authorised Aspire Dealer.
6.1 REGULAR CLEANING
The materials used for your Shell Chair’s upholstery are resistant to most everyday environmental
factors. They will remain in good condition if they are regularly maintained (at least once per month).
To do this:
•
Regularly dust and clean
•
Use soapy water and then rinse with clean water (not excessively)
•
Remove all stains as quickly as possible
•
Regularly remove sweat marks
•
Avoid prolonged exposure to any heat source
•
DO NOT
use undiluted alcohol, solvents, detergents, corrosive cleaning products, perchlorethylene,
waxes, trichloroethylene
•
DO NOT
use hard brushes or any other pointed object to clean the DARTEX cover
•
To remove any stubborn stains, use bleach or 10% alcohol diluted in water. Rinse with clean water
(not excessively)
•
Some stains can be reduced, though not removed, after cleaning. These include: ink, coffee, wine,
alcohol, blood, urine, food, chocolate, ketchup etc. and some colourants used in clothing such as
jeans. Aidacare is not liable for residual stains resulting from outside pollutants.
•
If used for multiple patients, the Aspire Shell Chair should be cleaned and disinfected after each
use
6.2 REGULAR MAINTENANCE
•
Upholstery: Check the tension and general condition of the upholstery and existing pads.
They should not be undone, torn or not attached correctly
•
Fastenings: All parts should be tightened sufficiently, but not excessively leading to damage.
Never use a chair if fastenings are loose
•
Castors: Regularly check the condition of the castors, their wear and the performance of their
braking system
•
Footrest & Legrest: Check that the legrest and the footrest (optional) are securely fastened to the
chair
6.3 ANNUAL MAINTENANCE
To ensure safety and product longevity, your Shell Chair should be serviced every 12 months.
For replacement of parts, only Aidacare Aspire parts should be used. Any change or repair using parts
from another source voids the warranty, and Aidacare will accept no responsibility for the chair in this
case.
•
Check all fastenings and hinge pins, with systematic replacement of all loosened nuts and worn
screws (damaged thread, reduced screw section, rust traces)
•
Lubricate the hinge pins
•
Check the welding, with systematic replacement of parts whose welding has cracks, come off, tear
off, and is twisted, out of shape or buckled
•
Inspect all castors that are equipped with brakes and systematically replace if their performance is
uncertain
•
Check locking and adjusting systems. Systematically replace if they do not work properly and if
there is a risk to the user or attendant
•
Check the axial and radial play of the wheel pivot is minimal and there is no abnormal noise when
they are rotating
•
Inspect the castor & tyre treads and systematically replace if they are cut, cracked, torn or worn
•
Inspect the upholstery and systematically replace if sewing is undone and fabric is torn, cut, has
holes or is worn
•
Check the footrest plate (option) and replace if it shows signs of bending
•
Once the above checks have been completed, check the functionality of the chair and it’s
accessories: wheel rotation, braking, rolling, shell angle and chair stability
6.4 SPARE PARTS
Spare parts list available on request.
TWO-YEAR LIMITED WARRANTY
For two (2) years from the date of purchase, Aidacare will repair or replace at our option to the original
purchaser, parts found upon examination by an authorised representative of Aidacare to be defective in
material and/or workmanship.
ONE-YEAR WARRANTY
Aspire Shell Chairs offer genuine Dartex fabric. This carries a 12 month warranty against faulty materials
and workmanship during manufacture.
NOTE: Aidacare provides parts only under warranty. Your Aspire Dealer is responsible for labour and
service. Please contact your Aspire Dealer for information about these services and for any applicable
charges.
CONSUMER WARRANTY AGAINST DEFECTS:
Aidacare is bound by Australian Consumer Law in respect to Warranty Against Defects. A copy of the Aidacare
Warranty Against Defects statement is available on the Aidacare homepage at www.aidacare.com.au.
All warranty matters should be directed to Aidacare Customer Service on 1300 133 120.
Aidacare does not warrant against excessive or incorrect use, modification or
any situation that could not be deemed as fair wear and tear. This is a back to base warranty and does
not cover freight costs pertaining to the return of any items under warranty. Aidacare acknowledges and
conforms to all ACCC guidelines around consumer rights. For further information contact Aidacare on;
1300 133 120 or email
Aidacare will not warrant the safety and or correct functioning of products where any original
components have been changed or modified by non-Aidacare approved and trained service &
maintenance staff or external providers. Furthermore, safety is not guaranteed where components have
been replaced with non-original Aidacare approved parts. If any faults are detected upon receipt of
this product please phone Aidacare. Any faults that are detected during normal use should be reported
to Aidacare immediately to determine if warranty conditions apply and if so, the necessary repair or
replacement work to be completed.
Spare parts list is available upon request.
7. WARRANTY
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