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PlugLink
HD
AV
ECo
Adapter User’s Guide
Troubleshooting
Following are solutions to a few situations you might encounter. If
you do not find a solution in this chapter, contact Asoka USA
Technical Support by phone at (408) 550-8173 or through email at
Symptom: I can't connect to anything and there are no lights
activated on my PL9661-ETH.
Solution:
1
Unplug the device from the electrical outlet in question.
2
Locate another available outlet in your home.
3
Test the outlet by plugging in another electrical device such as a
lamp or radio.
4
Plug the PL9661-ETH into the working electrical outlet.
5
Check to see if the lights work
6
If the above does not work, the device might be defective.
7
Please contact Technical Support for instructions on returning the
device for repair or replacement.
Symptom: Some of my devices cannot connect to the Internet or
other computers in my network. The lights seem to be functionally
normally.
Solution #1:
1
Re-Initialize the PL9661-ETH device.
2
Unplug the PL9661-ETH from the electrical outlet.
3
Disconnect the Ethernet cable from the device
4
Plug the PL9661-ETH back into the electrical outlet.
5
Reconnect the Ethernet cable.
