9
TROUBLESHOOTING
THE WASHER DOOR WILL NOT OPEN
• Check that the main power switch is on.
• Has the power supply been cut o
ff
? Check the house
fuses (circuit breakers).
OPENING THE DOOR IN AN
EMERGENCY:
WARNING
The door may only be opened manually if the electric
power is cut and the machine has been drained of
water.
1
First empty the water from the washing machine.
Press and hold the Stop button for three seconds to
pump out the water.
2
Ensure that the main power switch is turned o
ff
and
that the plug has been removed from the wall socket.
3
Take the emergency door opening tool and place it
in the gap on the right side of the washing machine’s
door lock. The tool is attached to the rear of the
detergent compartment. Remove the detergent
compartment from the machine and remove the
emergency door opening tool.
4
Push the tool downwards to open the washing
machine door.
THE MACHINE WILL NOT START
• Is the washing machine door properly closed? Push it
fi
rmly. Then press the Start button.
• Is there power? Check the fuses and residual current
devices (circuit breakers) in the building.
AFTER POWER FAILURE
Press the main power switch to resume the current
program.
WET WASHING STILL IN THE MACHINE
A small load can occasionally cause an imbalance
Unbalance (see “Unbalance”). Rearrange the load and
start the spin programme, or load more washing and
restart the washing programme.
ERROR MESSAGES
If an error occurs during the program a message is shown
on the display. To exit the message after taking measures,
turn the machine o
ff
and then back on.
The error messages that may be shown in the display are:
Close the Door
Close the washing machine door and press Start to start
the programme.
Over
fl
ow fault
1 Shut
o
ff
the water tap.
2 See
“Drainage
error”.
Water outlet fault
Press the Stop button to empty the machine of water
before opening the washing machine door. If this does not
resolve the problem, call the service division.
Water inlet fault
Check:
• that the tap on the water pipe is open.
• that
the
fi
lter in the machine’s water inlet is not blocked.
Action:
1 Shut
o
ff
the water tap and unscrew the hose.
2 Clean
the
fi
lter in the inlet valve on the machine.
3
Screw the hose back on and turn on the tap.
4
Run the program again to check if the fault is
fi
xed.
5
If this does not resolve the problem, call the service
division.
Wash motor fault
Call the service division!
Unbalance
The machine stops the spin cycle if there is too much
imbalance. The washing machine restarts the spin cycle
and hopefully the washing is better distributed in the
drum. This procedure can be repeated up to 10 times.
If the machine still fails to
fi
nd a good balance, the
programme jumps to the next step.
The error message requires no action.
