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The washer door will not open

1. Check that the main power switch is on.
2. Is there power? Check your home’s fuses

(circuit breakers). The washer door cannot be
opened with the door opening button (with the
key symbol) if the power is off.

If nothing else works, the washer door can
be opened as follows:

WARNING!

The door may only be opened manually if the
electric power is cut and the machine has
been drained of water.

A First, empty the water from the washing

machine. Press and hold the Door Opening
button for three seconds to pump out the
water.

B Ensure that the main power switch is turned

off and that the plug has been removed from
the wall socket.

C Take the emergency door opening tool and

place it in the gap on the right side of the
washer door lock. This tool is found in the
enclosed plastic bag.

D Push the tool upward to open the washer

door.

If in the future the washer door does not open
when the wash program has finished, call the
Customer Care Center.

The machine will not start

1. Is the washer door properly closed? Push it

firmly.

2. Is there power? Check the fuses and residual

current devices (circuit breakers) in the
building.

23

Customer Care Center

1-800-898-1879

www.askousa.com

Troubleshooting

Содержание WMC

Страница 1: ...uality These are key characteristics of all our products and the reason they are greatly appreciated throughout the world To get the most out of your new machine we recommend that you read the operating instructions before using it The operating instructions also include information on how you can help protect the environment Operating Instructions Washing Machine Save these instructions for futur...

Страница 2: ...15 Operating instructions 15 Sort your laundry 15 Turn on the main power switch 15 Open the washer door and load the laundry 15 Add detergent and fabric softener as required 16 Select the program 19 Close the washer door and press the Start Stop button 19 Once the program has finished 20 Settings 20 You can change the following settings 20 Door opening 20 Language 20 Temperature 20 Child safe Star...

Страница 3: ...ply connection 29 Drain outlet connection 29 Electrical Connections 30 Grounding instructions 30 Freestanding installation 30 Stacked installation 30 Built in installation 31 Service 32 Warranty 32 How to contact ASKO Appliances Inc 36 Quick guide 3 Customer Care Center 1 800 898 1879 www askousa com Contents ...

Страница 4: ...o www askousa com customer care to download Necesita esta Instrucciones de uso y cuidado en español Entre en www askousa com customer care y descárguesela Customer Care Center 1 800 898 1879 4 www askousa com Before using your machine for the first time ...

Страница 5: ...isplay language when you have connected your machine and start it for the first time Do as follows Turn the program selector to choose from US English English Svenska Dansk Norsk Suomi Français Deutsch Italiano Espanol Русский Nederlands Press the Door Opening button or Start Stop to save and to continue to the clock and time display settings Checking water hardness The quantity of detergent neede...

Страница 6: ...oduced in a hot water system that has not been used for 2 weeks or more HYDROGEN GAS IS EXPLOSIVE If the hot water system has not been used for such a period before using a washing machine or combination washer dryer turn on all water faucets and let the water flow from each for several minutes This will release any accumulated hydrogen gas As the gas is flammable do not smoke or use an open flame...

Страница 7: ...er intake If the water level has not dropped within 60 seconds the program is terminated Transport Winter storage If the machine is to be transported or stored in unheated premises where the temperature can fall below freezing do as follows Shut off the water to the washing machine loosen the supply hose to the intake valve and let the water run out from the valve and hose Disposal When the machin...

Страница 8: ...5 minutes Child safety catch Do as follows to open the settings menu 1 Turn off the machine using the main power switch 2 Press and hold the Door Opening button and then press the main power switch Then press the Door Opening button 5 times within 10 seconds 3 Select the setting you want to change by turning the program selector 4 Press the Door Opening button once 5 Change and save the setting as...

Страница 9: ...4 5 1 Main power switch 2 Detergent compartment 3 Program panel 4 Serial number plate on inside of washer door 5 Washer door 9 Customer Care Center 1 800 898 1879 www askousa com Parts of the washing machine ...

Страница 10: ...Simply pour the measured amounts of detergent and softener into the proper compartments as illustrated and close the drawer NOTE To avoid oversudsing do not put detergent in the prewash compartment unless you are using one of the Heavy wash programs which has a prewash cycle Customer Care Center 1 800 898 1879 10 www askousa com Detergent compartment ...

Страница 11: ...ems inside out This reduces the risk of burling and fading 4 Empty pockets and wash them inside out if possible Laundry labels Look at the item s laundry label The table below shows suitable wash programs for different materials and wash loads Using modern washing machines and detergents such as compact detergents you can usually wash at lower temperatures It is a good idea to use trial and error ...

Страница 12: ...pecial drying instructions Tumble dry heat setting Tumble dry cycle Dry clean symbol Bleach instructions Wash water temperature Wash cycle Customer Care Center 1 800 898 1879 12 www askousa com Advice and tips before washing ...

Страница 13: ...ng agents for bleaching or stain removal there is a risk of rust corrosion and discoloration of the machine Liquid detergents We don t recommend liquid detergents because they tend to produce more suds than powder detergents when used in water temperatures of 150 F or higher If you should try a liquid detergent start with a very small amount such as 1 to 2 tablespoons Also liquid detergent can be ...

Страница 14: ...alone may not be enough You may need to use a water softener to maximize the performance of your washer Also in areas with hard water 9 you may need to wash at lower temperatures to prevent hard water deposits from forming in the tank and wash system Amount of detergent to use The amount of detergent needed varies among the different brands but for most detergents you need only one or two tablespo...

Страница 15: ...mount of detergent used Powder detergent Pour the powder into the main wash compartment and pre wash compartment as well if desired Liquid detergent When using liquid detergent follow the chart on page 15 for recommended detergent amounts We recommend always using a wash ball with very thick liquid detergent Wash ball or net If you use a wash ball or net place it directly in the drum and select a ...

Страница 16: ...wash A pre wash is used to do this Sani 194 F 90 C Program for normally to heavily soiled laundry Follow the washing instructions for each garment 194 F 90 C is a good temperature for white and light colored cotton such as bed linen White 140 F 60 C Program for normally soiled laundry whites and colors Follow the washing instructions for each garment 140 F 60 C is a good temperature for garments w...

Страница 17: ...crofiber cloths The program has three rinses and uses a large amount of water in the first rinse Disinfection 104 F 40 C Program where the temperature reached during the main wash is maintained for 20 minutes Disinfection at this temperature requires special detergent Disinfection 140 F 60 C Program where the temperature reached during the main wash is maintained for 20 minutes Disinfection at thi...

Страница 18: ...F 40 C 0 30 0 6 9 2 9 800 3 140 Quick wash 140 F 60 C 0 25 0 3 9 2 9 800 3 104 Super quick wash 104 F 40 C 0 25 0 3 10 6 9 800 3 104 PermaPress 104 F 40 C 0 30 0 3 15 9 6 800 3 86 Wool hand wash 86 F 30 C 0 15 0 1 5 3 9 1400 1 Rinse 1 00 1 2 9 2 18 1400 2 194 X MOP Wash 194 F 90 C 0 40 0 3 7 9 18 1400 2 194 X MOP Wash 140 F 60 C 0 50 0 3 9 2 18 1400 3 140 Micro fibre wash 140 F 60 C 0 50 0 3 10 6 ...

Страница 19: ...from the point where the program was interrupted Stopping or changing a program You can stop a program by pressing the Start Stop button for three seconds Stop appears on the display To restart the machine select a new program add any extra detergent needed and press the Start Stop button NOTE Do not open the detergent compartment while the machine is running 7Once the program has finished Once a ...

Страница 20: ...tomatic Door Opening On or Automatic Door Opening Off 2 Press the Door Opening button once to save the setting Language 1 Turn the program selector to choose from US English English Svenska Dansk Norsk Suomi Français Deutsch Italiano Espanol Русский Nederlands 2 Press the Door Opening button once to save the setting Temperature 1 Turn the program selector to choose between C and F 2 Press the Door...

Страница 21: ...mild cleaner Do not use any solvents as these can damage the machine NOTE Do not hose down the machine with water Cleaning the inside of the machine to avoid unpleasant smells Modern detergents often allow laundry to be washed at low temperatures This means that small deposits can build up in the machine These in turn may lead to unpleasant odors developing To avoid this we recommend running a 203...

Страница 22: ...er hand to grasp the paddle and pull it toward you 3 Lift the paddle 4 Remove any objects 5 Place the paddle in the mounting hole with the F mark toward you Ensure that all the paddle fasteners are in their holes in the drum Push it in until it catches If you have hard water If you live in an area with hard water high limescale content a grayish white coating may form on the wash drum To remove th...

Страница 23: ...or three seconds to pump out the water B Ensure that the main power switch is turned off and that the plug has been removed from the wall socket C Take the emergency door opening tool and place it in the gap on the right side of the washer door lock This tool is found in the enclosed plastic bag D Push the tool upward to open the washer door If in the future the washer door does not open when the ...

Страница 24: ...e water tap 2 Unscrew the hose 3 Clean the filter in the intake valve on the machine 4 Screw the hose back on 5 Turn on the tap 6 Run the program again to check whether the error has been fixed 7 If this does not resolve the problem call the Customer Care Center Door opening error Contact the Customer Care Center at the number listed at the bottom of this page Motor fault Contact the Customer Care...

Страница 25: ...tag and rating plate Rated power See serial number tag and rating plate Heater output 14 145 psi Water pressure Stainless steel Wash drum and liquid compartment material Powder coated and hot galvanized sheet steel or stainless steel Outer casing material 59 1 5 m pex pipe Water connection 67 1 7 m polypropylene hose Drain 25 Customer Care Center 1 800 898 1879 www askousa com Technical informatio...

Страница 26: ... plugs to fit in the empty screw holes NOTE If the machine is to be moved and transported the transport screws must be refitted to prevent damage to the machine through shaking If the transport screws or plastic plugs have been lost you can order new ones from your retailer Designation Article number Screw 80 882 77 Plastic plug 80 884 67 Order three of each item Customer Care Center 1 800 898 187...

Страница 27: ...that contained the plugs Save the plastic plugs in case the machine is moved in the future NOTE If the machine is to be transported the bolts and plastic plugs for locking the machine during transport must be installed to prevent damage to the machine through shaking If the transport bolts or plastic plugs have been lost you can order new ones from your retailer Designation Article number Screw 80...

Страница 28: ... after inserting the coins Insert coin appears on the display when the machine is started with the main power switch Read these instructions carefully and completely before you install the machine The installation should be carried out by a qualified person who is familiar with all local codes and ordinances for electrical and plumbing connections Cosmetic damage must be reported to your dealer wi...

Страница 29: ...ended over a suitable sink edge or drain pipe at a height of 24 to 36 610 mm to 914 mm above the bottom of the unit The lower height is preferable Make sure the hose is not kinked 24 to 36 NOTE If the hose is extended the internal diameter of the coupling must not be less than WARNING Do not extend the drain hose higher than 36 914 mm from the bottom of the unit Electrical Connections The machine ...

Страница 30: ...r can result in a risk of electric shock Check with a qualified electrician or serviceman if you are in doubt as to whether the appliance is properly grounded Do not modify the plug provided with the appliance If it will not fit the outlet have a proper outlet installed by a qualified electrician Stacked installation ASKO washers should never be stacked on a counter or a dryer You can however stac...

Страница 31: ...o Year Full From date of purchase ASKO replacement parts and or repair labor to correct defect in materials or workmanship Service must be performed by an authorized ASKO service agent Third Year Full Complete your product warranty registration online at http www askousa com customer care register my appliance within 90 days from the date of purchase to extend the original war ranty one additional...

Страница 32: ...bor costs for units operated outside the continental United States Pickup and delivery ASKO products are designed to be repaired in the home In no event shall ASKO Appliances Inc be responsible for any incidental or consequential damages Some states will not allow the exclusion or limitation of incidental or consequential damages so this exclusion or limitation may not apply to you This warranty g...

Страница 33: ...33 Customer Care Center 1 800 898 1879 www askousa com Notes ...

Страница 34: ...Customer Care Center 1 800 898 1879 34 www askousa com Notes ...

Страница 35: ...35 Customer Care Center 1 800 898 1879 www askousa com Notes ...

Страница 36: ... liquid detergent use the accompanying divider Place it in the filter at the back of the detergent compartment Pour detergent directly into the main wash compartment 4Select the program 1 Select a program by turning the program selector 2 Press the Start Stop button 5Program finished 1 End on the display indicates that the wash program has ended 2 The washer door opens automatically once the progr...

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