EN 30
FAULTS
General
If you notice a crack in the glass top (however small), switch off the
hob immediately, unplug the hob, and close off the gas supply.
Then contact the Service Department.
Troubleshooting table
If your hob does not work properly, it does not always mean that it is
defective. Make sure to check the points mentioned below in the table,
or visit our website ‘www.asko.com’. for more information.
Please note
If the square red light above the pause button flashes (and none of the
malfunctions below apply), please contact the service department.
Symptom
Possible cause
Solution
Induction zones
Characters appear in the
displays when the appliance
is connected for the first time.
This is the standard set-up
routine.
Normal operation.
The fan runs on for several
minutes after the hob has
been switched off.
The hob is cooling down.
Normal operation.
A slight smell is noticeable
the first few times the hob is
used.
The new appliance is heating
up.
This is normal and disappears
after the hob has been used
a few times. Ventilate the
kitchen.
You can hear a ticking sound
in your hob.
This is caused by the
capacity limiter on the front
and back zones. A soft
ticking sound can also occur
at lower settings.
APd checks the presence of
a pan.
Normal operation.
Remove the pan or switch off
the APd function (page 19).
The pans make a noise while
cooking.
This is caused by the energy
flowing from the hob to the
saucepan.
This is normal for certain
pans, particularly at high
settings. This is not harmful
for the pans or the hob.
You have switched a cooking
zone on, but the display
keeps flashing.
The pan you are using is not
suitable for induction cooking
or has a diameter of less than
12 cm.
Use a suitable pan (see pages
11 and 12).
