Customer Care Center
1-800-898-1879
www.askousa.com
Problems
Possible causes
Action
• Obstruction in the drain hose
• Kinks in the drain hose
• The filters are clogged
• Objects in the drain pump
• Dirt around edges and cor-
ners
• Dirt along the door seal area
and the corners
• The Economy dry option has
been selected
• The machine is not fully
loaded
• Rinse aid is out or set for too
small a dosage
• The baskets are not correctly
placed
• Disconnect the drain hose
where it is connected to the
sink’s water trap. Check that
no debris has become stuck.
Is the cone-shaped part of the
pipe cut so that the diameter
is at least 1 mm?
.• Check that the hose is free
from kinks or sharp bends
• Clean out the coarse filter, the
fine filter and the filter
• Clean out the drain pump.
See the chapter on cleaning
• Clean with a dishwashing
brush and low-foaming deter-
gent
• Clean with a dish brush and
low-lather detergent
• Activate the Normal drying
option
• Load the machine full
• Fill or increase the amount of
rinse aid
• Open the door slightly once
the program has finished
• Make sure the baskets are in
a horizontal position. Check
that the basket water connec-
tor is aligned with the spray
pipe.
No on all models.
Water remains in the
machine
Bad odor in the machine
Dishes do not get
sufficiently dry
Door will not close