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6. Trouble Shooting
Malfunctions
Suggested Solutions
Power indicator does not work
• Make sure the pen display is powered up.
• Please check the power socket.
No display on the monitor
1. Please make sure the pen display is powered up.
2. Make sure that the video cable is connected correctly.
3. If the pen display is connected to a laptop, please start the
laptop, plug the video cable, and choose the Extend mode
on the “Display” interface of your laptop ( The setting
method may vary from laptop to laptop. For detailed
information, please refer to the user manual of the laptop).
4. Please check whether the indicator is green. If not, the pen
display and laptop are in sleep mode, press any key or move
the mouse to wake them up.
5. Use a new video cable instead if the old one you used is
bent or damaged.
Blurry screen
Please change the resolution of your pen display to 1920 x 1080.
Lost color
Please make sure that the video cable is not bent or broken.
Color Inconsistency
The slight color inconsistency of the same image shown on
different pen displays is normal because the color
temperature of ambient light in the environment differs from
region to region.
Image jitter/Moiré effect
There may be devices which cause electromagnetic
interference around your pen display.
6.1 Display Problem
Содержание SP1603
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