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After I followed the installation instruction, I try scanning, but a
twain error message comes out. Why?
Please double check if the scanner hardware has been install properly by
going into the Device Manager. (See page 8 for detail.)
Scanner button is not working, why?
Check is the ScanPanel tray Icon next to your system clock is enabled or
not. Enable it by going to Start>Programs>e+ 48U>ScanPanel
How come the image being print out from the printer is so small or is
so large when I press the Copy button on the scanner?
Please make sure you have set the printing preferences under the
ScanPanel settings. Details see page 18.
When I scan an image, it become very large. Why?
Large image display result by scanning in too high resolution; saved
scanned image into large image format like Bitmap or Tiff…etc. to resolve
this problem, reduce the resolution when scanning or save the image to a
more compressed format like Jpeg or Gif.
When I use the e-mail function on the scanner, it is not responding or
giving mail service client error. Why?
The e-mail function for the scanner will only works with Microsoft
Outlook or Outlook Express program. You will need to configure your
mail account to use with the mentioned program. Please contact your
Internet service provider or e-mail service provider on how to configure
your mail account to work with Outlook or Outlook Express.
