Arris VIP5662, Руководство по установке

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VIP5662 IPTV Receiver Installation Guide 11
Troubleshooting
Before calling your service provider, review this troubleshooting guide and your RCU users
guide. If the suggestions do not help you quickly solve a problem, contact your service
provider.
Problem Possible Solution
The receiver will not
power on. Verify that the power adapter is connected to the receiver and
an AC outlet.
Unplug the wireless receiver from the AC outlet, plug it back
in, and press the POWER button.
If the receiver is connected to a switched outlet on a wall or
another unit, verify the switch or unit is powered on.
Press the POWER button on the receiver front panel instead of
the remote control. The batteries in the remote control may be
depleted.
The remote control
does not work. Verify that the TV is on.
Verify that the STB mode LED on the remote control is lit.
Verify that there are no obstructions between the remote
control and the receiver. Aim the remote control directly at the
receiver front panel, not the TV or VCR.
The angle between the remote control and the receiver may
be too large. Stand in front of the receiver and not too far to
either side.
Press and release operation keys one at a time, firmly and
deliberately.
Check the batteries in the remote control. Install new batteries
if needed.
Video or audio
quality is poor or
missing. To improve video quality, upgrade your connection (from
composite analog to codigital audio to HDMI).