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Touchstone™ TM501 Telephony Modem User’s Guide

25

Getting

Ethernet

Safety

Started

Installation

Configuration

Usage

Troubleshooting

Glossary

4

Highlight

TCP/IP

by clicking on it one time, then click on

Properties.

5

Click the

IP Address

tab, then click

OK

.

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Содержание Touchstone TM501

Страница 1: ...one Telephony Modem provides an Ethernet connection for use with ei ther a single computer or home office Local Area Network LAN You can connect two separate computers at the same time using both of t...

Страница 2: ...ved The information in this document is subject to change without notice The statements configurations technical data and recommendations in this document are believed to be accurate and reliable but...

Страница 3: ...nded as close as practical to the building residence AC ground to minimize grounding connector length and thereby limit the po tential voltage differences between the cable TV coax cable and other gro...

Страница 4: ...tions of this Agreement in which ARRIS grants you a personal nonexclusive license to use the supplied software includ ing software internal to the unit and related materials including doc umentation w...

Страница 5: ...This warranty excludes 1 physical damage to the surface of the prod uct including cracks or scratches on the casing 2 damage caused by misuse neglect improper installation or testing unauthorized at...

Страница 6: ...HE POSSI BILITY OF SUCH DAMAGES OR EVEN IF ANY LIMITED REMEDY SPECI FIED IN THIS LICENSE AGREEMENT IS DEEMED TO HAVE FAILED OF ITS ESSENTIAL PURPOSE ARRIS ENTIRE LIABILITY SHALL BE LIM ITED TO REPLACE...

Страница 7: ...ience supports Ethernet connections Flexibility provides telephone service as well as high speed data Compatibility supports tiered data services if offered by your cable company What s in the Box Mak...

Страница 8: ...the image to the left this is a standard phone cable with standard phone connectors RJ11 type on both ends You can buy phone cables from any electronics retailer and many discount stores Splitter opt...

Страница 9: ...Modem serial number and MAC addresses of the unit printed on a sticker on the bottom of the Telephony Modem the model number of the Telephony Modem Save this information for future use In addition you...

Страница 10: ...ws 98 SE Second Edition Windows ME Windows 2000 or Windows XP MacOS System 7 5 to MacOS 9 2 Open Transport recommended or MacOS X Linux other Unix Hardware drivers TCP IP and DHCP must be enabled in t...

Страница 11: ...keep it updated Avoid providing web or file sharing services over your Telephony Modem Besides certain vulnerability problems most cable companies prohibit run ning servers on consumer level accounts...

Страница 12: ...data and telephone service using standard DOCSIS technology You have all the Items You Need Cable phone and power outlets are available near the computer If a cable outlet is not conveniently located...

Страница 13: ...ny Modem has the following indicators A Telephone indicates the status of the telephone line B Link indicates Ethernet connectivity between the Telephony Modem and computer C On Line indicates interne...

Страница 14: ...hony Modem has the following connectors and controls A Power connector for the power cord B Tel connector for the phone line C Ethernet connector for use with a computer or home network LAN port D Res...

Страница 15: ...uds two 6 x 1 5 38 1 mm self tapping screws included screwdriver flat blade or Phillips depending on what kind of screws you use wall mount template included with the Telephony Modem Quick Installatio...

Страница 16: ...the wall Then drive the screws into the wall leaving a gap of about 1 8 3 mm between the screw head and the wall If not using anchors just drive the screws 4 Orient the Telephony Modem with the indica...

Страница 17: ...then tighten an additional 1 8 turn with a wrench Note For best performance use high quality coax cable and minimize or eliminate splitters between the cable jack and the Telephony Modem 2 Insert the...

Страница 18: ...ndows 98SE Windows 2000 Windows ME or Windows XP Windows 95 and Windows NT are not supported Ethernet interface Ethernet cable supplied IP address subnet gateway and DNS information for installations...

Страница 19: ...w these steps to configure the TCP IP settings on a Windows 98SE operating system Note Dialog boxes shown on your computer may differ slightly from those shown in this procedure 1 From the computer se...

Страница 20: ...20 Getting Ethernet Safety Started Installation Configuration Usage Troubleshooting Glossary 4 Highlight TCP IP by clicking on it one time then click on Properties 5 Click the IP Address tab click Obt...

Страница 21: ...ty Started Installation Configuration Usage Troubleshooting Glossary 6 Click OK to accept the new settings and OK again to close the Configura tion window 7 You may have to restart your computer in or...

Страница 22: ...es shown on your computer may differ slightly from those shown in this procedure 1 From the computer select Start Settings Network and Dial up Con nections Local Area Connection 2 In the Local Area Co...

Страница 23: ...shooting Glossary 3 Click Obtain an IP address automatically and Obtain DNS server ad dress automatically then click OK 4 Click OK to accept the new settings and OK again to close the Configura tion w...

Страница 24: ...w these steps to configure the TCP IP settings on a Windows ME operating sys tem Note Dialog boxes shown on your computer may differ slightly from those shown in this procedure 1 From the computer sel...

Страница 25: ...y Modem User s Guide 25 Getting Ethernet Safety Started Installation Configuration Usage Troubleshooting Glossary 4 Highlight TCP IP by clicking on it one time then click on Properties 5 Click the IP...

Страница 26: ...ty Started Installation Configuration Usage Troubleshooting Glossary 6 Click OK to accept the new settings and OK again to close the Configura tion window 7 You may have to restart your computer in or...

Страница 27: ...steps to configure the TCP IP settings on a Windows XP operating sys tem Note Dialog boxes shown on your computer may differ slightly from those shown in this procedure 1 From the computer select Sta...

Страница 28: ...28 Getting Ethernet Safety Started Installation Configuration Usage Troubleshooting Glossary 3 Highlight TCP IP by clicking on it one time then click on Properties 4 Click the IP Address tab click Obt...

Страница 29: ...ty Started Installation Configuration Usage Troubleshooting Glossary 5 Click OK to accept the new settings and OK again to close the Configura tion window 6 You may have to restart your computer in or...

Страница 30: ...ls and features available on the Touchstone Tele phony Modem and covers basic troubleshooting procedures Setting up Your Computer to Use the Telephony Modem Indicator Lights Using the Reset Button Set...

Страница 31: ...ect the telephone line from the Telephony Modem and correct the problem usually a wiring fault before re connecting the Tele phony Modem Mode Power DS US Online Link Telephone AC Power On On Connected...

Страница 32: ...Cable Modem Start Up Sequence Telephony Start Up Sequence DS US Online Link Description Off Off Off Off No power to Cable Modem Flash Flash Flash Flash Power on Self Test Flash Off Off Off Downstream...

Страница 33: ...k of the Telephony Modem to reset the modem as if you power cycled the unit You may need to reset the Telephony Modem if you are having problems connecting to the Internet This button should be used r...

Страница 34: ...y Modem plugged into AC power and connected to the cable system Check the front panel lights The Power and Online lights should be on The Link light should be either on or blinking If the Power light...

Страница 35: ...ct directly to the Telephony Modem I don t have dial tone when I pick up my phone why In order for telephone service to be functional on the Telephony Modem telephone service must have been purchased...

Страница 36: ...a working phone If a known good phone is used and you still don t have dial tone try a different phone cable If a new phone and cable do not restore dial tone call your service provider Is the Telepho...

Страница 37: ...ver An Ethernet cable used to connect two hubs or a hub and a cable modem together Also some Ethernet hubs may have built in cross over on one or more ports which eliminates the need for a cross over...

Страница 38: ...r used on coax cable There are two common types of F connector slip on and screw on Use coax with screw on connectors for connecting your Telephony Modem Gateway The device usually a router that conne...

Страница 39: ...printed on a label on the bot tom of your Telephony Modem Protocol A set of rules and formats that determines the communication behavior of network entities at a given layer Proxy A device or program...

Страница 40: ...ores Switched outlet A power outlet that may be turned on and off using a wall switch Usually intended for lamps Avoid plugging your computer or Telephony Modem into a switched outlet to avoid disrupt...

Страница 41: ...without notice ARRIS reserves the right to make changes to equipment design or program components as progress in engineering manufacturing methods or other circumstances may warrant ARRIS Touchstone...

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