background image

W

ho d

o I c

on

ta

ct i

f  

I n

ee

d h

el

p?

If y

o

u h

av

e a

ny q

ue

st

io

ns o

w

an

t t

o r

ep

o

rt a f

au

lt

, p

le

as

ca

ll y

o

ur s

er

vi

ce p

ro

vi

d

er i

th

e fi

rs

t i

ns

ta

nc

e, o

r v

is

it

  

nbn

.c

om

.a

u

W

ha

t i

f I a

cc

id

en

ta

lly d

am

ag

m

nbn

 s

up

pl

ied

 eq

ui

p

m

en

t?

Pl

ea

se

 c

o

nt

ac

t y

o

ur

 se

rv

ic

p

ro

vi

d

er t

o h

av

e i

t r

ep

ai

re

d o

re

p

la

ce

d (

ch

arg

es m

ay a

p

p

ly

).

Is m

y c

oa

xi

al c

ab

le s

af

e?

A

s c

o

ax

ia

l c

ab

les

 c

on

d

uct

 

el

ec

tr

ic

it

y, y

o

u s

ho

ul

d n

ev

er

 

d

is

co

nn

ec

t, t

am

p

er w

it

h o

al

te

r t

he c

o

ax

ia

l c

o

nn

ec

ti

o

w

it

ho

ut

 co

ns

ult

in

g

 y

o

ur

 

se

rv

ic

e p

ro

vi

d

er

. T

he c

o

ax

ia

ca

b

le s

ho

ul

d n

o

t b

e p

in

ch

ed

ki

nk

ed

, o

r b

en

t s

ha

rp

ly – t

hi

ca

n c

au

se a b

re

ak o

r s

ho

rt i

th

e c

ab

le (

w

hi

ch m

ay h

av

to b

e r

ep

la

ce

d

, a

nd c

ha

rg

es

 

m

ay a

p

p

ly

).

Is m

nbn

 c

on

ne

ct

io

n b

ox

 s

af

e?

Yo

ur

 

nbn

 c

on

ne

ct

ion

 b

ox

 

o

nl

y u

se

s fi

xe

d c

ab

le

s a

nd

 

con

ne

ct

ion

s,

 w

hi

ch

 a

re

 

no

t d

es

ig

ne

d t

o e

m

it a

ny

 

w

ir

el

ess

 r

ad

ia

ti

on

If I

’m g

oi

ng a

w

ay

, c

an I u

np

lu

g

 

m

y s

er

vi

ce t

o s

av

e p

ow

er

?

nbn

 r

ec

o

m

m

en

ds

 le

av

in

g

 

yo

ur

 

nbn

 s

up

p

lied

 eq

ui

p

m

en

co

nn

ec

te

d a

nd p

owe

re

d a

al

l t

im

es

.

C

an I p

lu

g m

nbn

 c

o

nne

ct

io

b

ox i

nt

o a p

ow

er b

oa

rd

?

Y

es

; h

owe

ve

r, i

t i

s p

re

fe

ra

b

le

 

th

at y

o

ur 

nbn

 c

on

ne

ct

ion

 

b

ox i

s fi

rs

t c

o

nn

ec

te

d t

o a

 

fix

ed p

owe

r o

ut

le

t. I

f t

hi

is n

o

t p

o

ss

ib

le

, t

he

n y

o

ur

 

nbn

 c

o

nn

ec

ti

o

n b

ox c

an b

p

lu

g

g

ed i

nt

o a d

o

ub

le a

d

ap

to

r, 

ex

te

ns

io

n c

o

rd o

r p

owe

r b

o

ar

d

.

H

ow d

o I c

ar

e f

o

r m

nbn

 

co

nne

ct

io

b

ox

Y

o

u c

an c

le

an y

o

ur 

nbn

 

co

nn

ec

ti

o

n b

ox b

y w

ip

in

g i

w

it

h a d

ry c

lo

th

.

W

ill m

y m

on

it

o

re

d s

ec

ur

it

sy

st

em w

or

k o

ve

r t

he

 

nbn

 ne

tw

o

rk

?

M

o

ni

to

re

d s

ec

ur

it

y s

ys

te

m

m

ay o

p

er

at

e o

ve

r t

he

 

nbn

 n

et

wo

rk

. H

owe

ve

r, i

f y

o

wo

ul

d l

ik

e t

o u

se a

n e

xi

st

in

g

 

sy

st

em

, y

o

u s

ho

ul

d c

he

ck

 

w

it

h y

o

ur s

ec

ur

it

y p

ro

vi

d

er

 

to e

ns

ur

e i

t i

s c

o

m

p

at

ib

le

 

w

it

h t

he 

nbn

 n

et

wo

rk

. Y

o

sh

o

ul

d t

es

t y

o

ur a

la

rm o

th

e d

ay y

o

ur s

er

vi

ce o

ve

r t

he

 

nbn

 n

et

wo

rk i

s a

ct

iv

at

ed

F

or

 m

or

in

forma

ti

on

, v

is

it

  

nb

n.

co

m

.a

u/

ala

rm

s

W

ha

t h

ap

p

en

s t

o m

nbn

 

co

nne

ct

io

n b

ox

 a

nd

 o

the

eq

ui

p

m

en

t i

f I m

ov

e?

 

Yo

ur

 

nbn

 s

up

p

lied

 eq

ui

p

m

en

is t

he p

ro

p

er

ty o

nbn

 and

 

sh

o

ul

d n

o

t b

e r

em

ov

ed f

ro

m

 

th

e p

re

m

is

es i

n w

hi

ch i

w

as i

ns

ta

lle

d

. C

o

nt

ac

t y

o

ur

 

se

rv

ic

e p

ro

vi

d

er f

o

r a

d

vi

ce o

co

nn

ec

ti

ng s

er

vi

ce

s a

t y

o

ur

 

ne

w

 p

re

m

is

es

I h

av

e m

ov

ed s

om

ew

he

re w

it

an 

nbn

 c

o

nne

ct

io

n b

ox

, h

ow

 

d

o I g

et i

t w

or

ki

ng

If y

o

u m

ov

e t

o p

re

m

is

es w

it

h a

ex

is

ti

ng 

nbn

 c

on

ne

ct

ion

 b

ox

p

le

as

e c

o

nt

ac

t y

o

ur s

er

vi

ce

 

p

ro

vi

d

er t

o a

rr

an

g

e f

o

r a n

ew

 

se

rv

ic

e o

ve

r t

he 

nbn

 n

et

w

ork

 

to b

e a

ct

iv

at

ed

C

an I i

ns

ta

ll c

ab

lin

g m

ys

el

f?

 

If y

o

u c

ho

o

se t

o h

av

e a

d

d

it

io

na

p

erma

ne

nt

 p

hon

e or

 da

ta

 

ca

b

lin

g

 ins

ta

lle

d

 t

hr

o

ug

w

al

l, fl

o

o

r o

r c

ei

lin

g c

av

it

ie

s,

 

it m

us

t b

e d

o

ne b

y a

n A

C

M

A

 

reg

is

ter

ed

 c

ab

ler

. Y

o

ur

 s

er

vi

ce

 

p

ro

vi

d

er m

ay b

e a

b

le t

o

 

re

co

m

m

en

d

 a

 r

eg

is

ter

ed

 c

ab

ler

 

in y

o

ur a

re

a.

 

C

an I c

on

ne

ct m

y p

ho

ne t

o a

 

g

at

ew

ay

 (

ro

ut

er

) p

rov

id

ed

 b

m

y ph

o

ne

 c

o

m

p

an

y?

 

Y

es

. A

sk y

o

ur p

ho

ne s

er

vi

ce

 

p

ro

vi

d

er h

ow y

o

ur p

ho

ne

 

ca

n c

o

nn

ec

t t

o a g

at

ew

ay

 

(r

o

ut

er

) t

ha

t i

s n

o

t t

he 

nbn

 

con

ne

ct

ion

 b

ox

Fr

eq

uen

tly a

sk

ed q

ue

st

io

ns

Содержание Touchstone CM8200B

Страница 1: ...nbn setup guide Hybrid Fibre Coaxial HFC Connection without pay TV or existing cable internet ARSVD01711 a 10 2016...

Страница 2: ...already have pay TV or an existing cable internet service If you have either of these turn to the other side of this booklet Connection without pay TV or existing cable internet nbn supplied equipment...

Страница 3: ...ome or business 3 Power adaptor This powers your nbn connection box by connecting it to your power outlet 4 nbn coaxial wall outlet sticker This sticker will help you identify the coaxial wall outlet...

Страница 4: ...internet Please note As coaxial cables conduct electricity you should never disconnect tamper with or alter the coaxial connection without following the steps outlined in this guide or consulting your...

Страница 5: ...ice provider s gateway router Home phone via VoiP Coaxial wall outlet POWER DOWNSTREAM UPSTREAM ONLINE CM8200 Power outlet Power adaptor Coaxial cable white Ethernet cable not supplied Common home con...

Страница 6: ...different to your TV aerial sockets Handy tip If you have more than one coaxial wall outlet you ll know if the correct coaxial wall outlet is connected to the nbn network when all four lights on the...

Страница 7: ...oaxial cable into your coaxial wall outlet and the other end to the corresponding white panel on the back of the nbn connection box 2 Plug one end of the black power adaptor into the corresponding bla...

Страница 8: ...ght up solid green your nbn connection box is working 4 Stick the nbn coaxial wall outlet sticker onto the coaxial wall outlet connected to your nbn connection box to help you identify it in the futur...

Страница 9: ...nnection box to your gateway router Connecting your landline phone and or other equipment to your gateway router Making sure all your equipment is connected and working correctly Make sure only compat...

Страница 10: ...el should always be solid green Off On Flashing 5 What your green lights indicate POWER Indicates power is available to the box DOWNSTREAM Indicates downstream connectivity UPSTREAM Indicates upstream...

Страница 11: ...tion box Power on self test Downstream search Downstream found upstream search Downstream and upstream found retrieving setup information from nbn Ready for service Your nbn connection box may update...

Страница 12: ...hts on your nbn connection box are on if they flash for more than 30 minutes contact your service provider The coaxial cable s are not pinched kinked or bent this can cause a break or short in the cab...

Страница 13: ...More questions Turn to the centre pages for FAQs Notes Connecting to the nbn network 12...

Страница 14: ...lean your nbn connection box by wiping it with a dry cloth Will my monitored security system work over the nbn network Monitored security systems may operate over the nbn network However if you would...

Страница 15: ...Please contact your service provider about phone services and how they are connected Will my pay TV service be affected If you have an existing pay TV service that is supplied via the coaxial wall out...

Страница 16: ...Notes More questions Turn to the centre pages for FAQs Connecting to the nbn network 12...

Страница 17: ...30 minutes contact your service provider T he coaxial cable s are not pinched kinked or bent this can cause a break or short in the cable and may have to be replaced and charges may apply T he splitte...

Страница 18: ...ion box Power on self test Downstream search Downstream found upstream search Downstream and upstream found retrieving setup information from nbn Ready for service Your nbn connection box may upgrade...

Страница 19: ...panel should always be solid green What your green lights indicate POWER Indicates power is available to the box DOWNSTREAM Indicates downstream connectivity UPSTREAM Indicates upstream connectivity...

Страница 20: ...nnection box to your gateway router Connecting your landline phone and or other equipment to your gateway router Making sure all your equipment is connected and working correctly Make sure only compat...

Страница 21: ...ight up solid green your nbn connection box is working 4 Stick the nbn coaxial wall outlet sticker onto the coaxial wall outlet connected to your nbn connection box to help you identify it in the futu...

Страница 22: ...tter where it s marked OUT and the other end to the corresponding white panel on the nbn connection box 4 Screw the coaxial cable connected to your pay TV or existing cable internet to the end of the...

Страница 23: ...nbn connection box turn solid green Refer to pages 9 and 10 for details Find your coaxial wall outlet 1 Your coaxial wall outlet has a screw in connector that attaches to the coaxial cable and connec...

Страница 24: ...r Home phone via VoiP Splitter Coaxial wall outlet POWER DOWNSTREAM UPSTREAM ONLINE CM8200 Power outlet Pay TV OUT IN OUT Power adaptor Coaxial cable white Coaxial cable not supplied Ethernet cable no...

Страница 25: ...and charges may apply When you re ready to cancel your existing internet service contact your service provider When your existing pay TV or cable internet service has been cancelled you should remove...

Страница 26: ...your phone or internet service provider This includes the internal wiring required for additional internal phone outlets within your home or business OUT IN OUT 2 C oaxial cables RG 6 x 2 These connec...

Страница 27: ...ks of nbn co ltd ABN 86 136 533 741 NBN1036 1730014_H_B Connection with pay TV or existing cable internet Your nbn connection kit Congratulations on switching to the nbn network nbn supplied equipment...

Страница 28: ...Connection with pay TV or existing cable internet nbn setup guide Hybrid Fibre Coaxial HFC ARSVD01711 a 10 2016...

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